JJG99 Posted July 12, 2020 #151 Share Posted July 12, 2020 Couldn't agree more!!!! We will NEVER book with an online agency again. Still waiting for refunds and it is over 17 weeks since our 3B2B cruises were cancelled by Princess and HAL in March. Phoning them is futile. Previously when I found a new promotion or fare drop etc (well within the cancellation date) and I would contact them to ask if it could be applied to our booking- you would think I was asking for their first born to be handed over. They are certainly not the gurus that they claim to be!!!! I have applied our FCC's to a couple of cruises at the end of 2021/22 and have booked directly with Princess and HAL- what a pleasant surprise that was-they were terrific and no actual money changed hands, just the FCC's and FDP's. Nothing was too much trouble and they said that if I found any betters deals etc to just get in touch and they would adjust it. 1 Link to comment Share on other sites More sharing options...
Rare OzKiwiJJ Posted July 12, 2020 #152 Share Posted July 12, 2020 I have used online TA's occasionally either for a god Odlast minute deal like the suite we got on Carnival Legend, or for a Med cruise where we booked through a US TA and saved thousands. That TA is also who we booked through for our Crystal cruises. She gives 8% of the fare back as OBC on those cruises. Link to comment Share on other sites More sharing options...
joejoe 59 Posted September 3, 2020 #153 Share Posted September 3, 2020 Doing the happy dance at last as we received our refund of nearly $14,000 from Mycruises today. It was so good to see it in our bank account at last. They told us 90 to 120 days to receive it & it's about 110 days. 🥳🥳🥳 2 Link to comment Share on other sites More sharing options...
Rare OzKiwiJJ Posted September 3, 2020 #154 Share Posted September 3, 2020 Fantastic. 1 Link to comment Share on other sites More sharing options...
peter1956 Posted September 4, 2020 #155 Share Posted September 4, 2020 Forgot to say that we finally got our refund for our May 11th cruise on Tuesday. We have now been fully refunded for all our holiday. Two cruises, air fares, helicopter tours and hotel bookings. We only lost $110 each for this last cruise so I consider ourselves lucky. Hope that everybody else still waiting for theirs receives a refund soon. 1 Link to comment Share on other sites More sharing options...
Beanb41 Posted September 4, 2020 #156 Share Posted September 4, 2020 We are currently short of approx $800 which should be refunded by Travel insurance within the next 10 days. Future cruising is not on our horizon now any time soon Link to comment Share on other sites More sharing options...
Rare MMDown Under Posted September 4, 2020 #157 Share Posted September 4, 2020 10 hours ago, peter1956 said: Forgot to say that we finally got our refund for our May 11th cruise on Tuesday. We have now been fully refunded for all our holiday. Two cruises, air fares, helicopter tours and hotel bookings. We only lost $110 each for this last cruise so I consider ourselves lucky. Hope that everybody else still waiting for theirs receives a refund soon. Good outcome after long wait. Well Done! Link to comment Share on other sites More sharing options...
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