kero549 Posted March 24, 2021 #1 Share Posted March 24, 2021 Hi. Our 2022 South America cruise price has dropped since we booked. I have tried calling the the number (1800 555600) on the Ireland & Uk website to ask about there price promise promotion. Every time I tried for the last 2 weeks I got an engaged tone. Anyone have else have better luck? Thanks Alan Link to comment Share on other sites More sharing options...
Provence55always Posted March 24, 2021 #2 Share Posted March 24, 2021 Alan, the number I ring is 00441932835918. Always works for me. Good luck. Link to comment Share on other sites More sharing options...
kero549 Posted March 24, 2021 Author #3 Share Posted March 24, 2021 Great thanks I'll try that number tomorrow Link to comment Share on other sites More sharing options...
lovetocruise1953 Posted March 25, 2021 #4 Share Posted March 25, 2021 Please let us know how you get on, we have just booked for 2022 & 2023 so might be interesting Link to comment Share on other sites More sharing options...
upwarduk Posted March 25, 2021 #5 Share Posted March 25, 2021 In the past I’ve been told that the Price Promise is not in UK T&C. Link to comment Share on other sites More sharing options...
kero549 Posted March 26, 2021 Author #6 Share Posted March 26, 2021 I got tru today on the number above and because I booked tru a travel agent I need to go tru them. I'm going to get in touch with the travel agent next week Link to comment Share on other sites More sharing options...
laslomas Posted March 27, 2021 #7 Share Posted March 27, 2021 If the cruise was booked under the Cruise With Confidence, this is one of the benefits: Best Offer Guarantee If the fare on your sailing is reduced or the promotion gets better, give us a call and we’ll honor your choice right up to 48 hours before you sail Sorry about the size, I pasted from the website. Good luck 2 Link to comment Share on other sites More sharing options...
lovetocruise1953 Posted March 27, 2021 #8 Share Posted March 27, 2021 Looking at the spelling that's from a USA site, I wonder if it's the same for the UK.... Link to comment Share on other sites More sharing options...
ellasnan Posted March 27, 2021 #9 Share Posted March 27, 2021 I did confirm with Celebrity that this applied to my booking. I took a photo in case it was changed at a later date! Hope it helps. Link to comment Share on other sites More sharing options...
GerScot Posted March 27, 2021 #10 Share Posted March 27, 2021 One of the "perks" I got when booking on board was that we got the price promise also, so it can happen in UK. I have used it once already. Link to comment Share on other sites More sharing options...
laslomas Posted March 28, 2021 #11 Share Posted March 28, 2021 21 hours ago, lovetocruise1953 said: Looking at the spelling that's from a USA site, I wonder if it's the same for the UK.... Definitely the UK site. Just click on Cruise with Confidence on the front page - and there it is, American spelling and all!!! Link to comment Share on other sites More sharing options...
lovetocruise1953 Posted March 28, 2021 #12 Share Posted March 28, 2021 Wow so it is but......................ours are not till later so let's hope they continue it, it might be just be for booking through them we booked with an agent. BOOK BY 31 MAY 2021 For sailings up to 4 May 2022 Link to comment Share on other sites More sharing options...
wrk2cruise Posted March 28, 2021 #13 Share Posted March 28, 2021 While they have been consistently moving the "book by" date from August 2020 to now the end of May 2021 there has been no change in the covered sailings. It's stayed sailings up to May 4, 2022 without change. Link to comment Share on other sites More sharing options...
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