atgood Posted August 19, 2021 #1 Share Posted August 19, 2021 I’m trying purchase the Thrill Waterpark pass in the Cruise Planner. After I enter all requested information and click on the submit button, I encountered the following message and the payment transaction doesn’t complete. “Error 405: Request method 'GET' not supported“ Has anyone else encountered this and how did you get it resolved? I’ve cleared my cache, tried different browsers, tried different devices, tried my DW’s account, and removed and re-added the item to try again. I get the same error for all. Link to comment Share on other sites More sharing options...
JBSteelerfan Posted August 19, 2021 #2 Share Posted August 19, 2021 2 minutes ago, atgood said: I’m trying purchase the Thrill Waterpark pass in the Cruise Planner. After I enter all requested information and click on the submit button, I encountered the following message and the payment transaction doesn’t complete. “Error 405: Request method 'GET' not supported“ Has anyone else encountered this and how did you get it resolved? I’ve cleared my cache, tried different browsers, tried different devices, tried my DW’s account, and removed and re-added the item to try again. I get the same error for all. I just had the same thing trying to book a dining package. After 3 tries, I just called them to get it booked over the phone. 1-800-398-9819 3 1 Link to comment Share on other sites More sharing options...
atgood Posted August 19, 2021 Author #3 Share Posted August 19, 2021 11 minutes ago, JBSteelerfan said: I just had the same thing trying to book a dining package. After 3 tries, I just called them to get it booked over the phone. 1-800-398-9819 Thx for the suggestion @JBSteelerfan. The call took less than 10 minutes. Link to comment Share on other sites More sharing options...
JBSteelerfan Posted August 19, 2021 #4 Share Posted August 19, 2021 1 minute ago, atgood said: Thx for the suggestion @JBSteelerfan. The call took less than 10 minutes. Great! Glad they were able to help you out!! 1 Link to comment Share on other sites More sharing options...
RedIguana Posted August 19, 2021 #5 Share Posted August 19, 2021 Been getting it since yesterday trying to rebook a DBP. On three devices:) Link to comment Share on other sites More sharing options...
paross4 Posted August 19, 2021 #6 Share Posted August 19, 2021 Same here last night when attempting to book Chops Grille New Years dinner. I tried both Chrome and Microsoft Edge browsers, no help. I ended up calling in and booked over the phone. Link to comment Share on other sites More sharing options...
B113 Posted August 19, 2021 #7 Share Posted August 19, 2021 Tried again this morning and still getting the same message. Called this morning and no one knew anything. Link to comment Share on other sites More sharing options...
ash2bear Posted August 19, 2021 #8 Share Posted August 19, 2021 That's a programming error 🤣 Looks like their IT department is at it again. 1 Link to comment Share on other sites More sharing options...
MISSGJ Posted August 19, 2021 #9 Share Posted August 19, 2021 Thanks for posting. Thought it was just me. Link to comment Share on other sites More sharing options...
Rare lazydayz Posted August 19, 2021 #10 Share Posted August 19, 2021 I got the same error on multiple devices yesterday, so just called in and purchased the Unlimited Dining Package. Amazing how RC stays in business. Good thing they have fabulous ships. Link to comment Share on other sites More sharing options...
Cigar King Posted August 19, 2021 #11 Share Posted August 19, 2021 Can I ask what browser and version you are using? Link to comment Share on other sites More sharing options...
StormySeas Posted August 19, 2021 #12 Share Posted August 19, 2021 I am getting the same error. guess I need to call Link to comment Share on other sites More sharing options...
B113 Posted August 19, 2021 #13 Share Posted August 19, 2021 Need to hire new programmers. Link to comment Share on other sites More sharing options...
atgood Posted August 19, 2021 Author #14 Share Posted August 19, 2021 3 hours ago, Cigar King said: Can I ask what browser and version you are using? Safari and Firefox on and iPhone and and Edge on a laptop. Link to comment Share on other sites More sharing options...
Cigar King Posted August 19, 2021 #15 Share Posted August 19, 2021 It probably doesn't matter, but, what versions are they? Link to comment Share on other sites More sharing options...
MonaCK Posted August 20, 2021 #16 Share Posted August 20, 2021 I am having the same problem on Chrome and Safari on my Mac, and Safari on my iPhone. I'm glad I"m not alone. Link to comment Share on other sites More sharing options...
Rare perfect match Posted August 20, 2021 #17 Share Posted August 20, 2021 Same problem here when trying to book an excursion. I didn’t want to get tied up on the phone at the time, so I emailed and got a response that someone would get back to me in 36 hours. We’ll see what happens with that, or maybe I’ll just call them when I get the chance. Link to comment Share on other sites More sharing options...
LadyShiva Posted August 20, 2021 #18 Share Posted August 20, 2021 Error 405 + GET is a coding/configuration issue, not anything from the customer side. Browser type is immaterial. Royal IT is aware and is working to fix their code (per previous poster in this thread). We have to wait for the fix... impatiently. 😜 1 1 Link to comment Share on other sites More sharing options...
komadori Posted August 20, 2021 #19 Share Posted August 20, 2021 I've been having the same problem (from the UK), I've been trying to pay for beverage package for over 24 hours on multiple devices. Here in UK RCI phone lines don't seem to get an answer either. Link to comment Share on other sites More sharing options...
hayleyp Posted August 20, 2021 #20 Share Posted August 20, 2021 2 minutes ago, komadori said: I've been having the same problem (from the UK), I've been trying to pay for beverage package for over 24 hours on multiple devices. Here in UK RCI phone lines don't seem to get an answer either. Use the live chat on the contact us page, I've been getting the same error and they put my purchases through for me no problem 1 1 Link to comment Share on other sites More sharing options...
StormySeas Posted August 20, 2021 #21 Share Posted August 20, 2021 3 hours ago, hayleyp said: Use the live chat on the contact us page, I've been getting the same error and they put my purchases through for me no problem that's a good idea! thanks Link to comment Share on other sites More sharing options...
Rare badvector Posted August 20, 2021 #22 Share Posted August 20, 2021 If anyone is wondering, it appears to be working again. Just cancelled something and repurchased for a better price. 1 Link to comment Share on other sites More sharing options...
Rare kernow Posted August 20, 2021 #23 Share Posted August 20, 2021 17 minutes ago, badvector said: If anyone is wondering, it appears to be working again. Just cancelled something and repurchased for a better price. Still not working for me. Link to comment Share on other sites More sharing options...
B113 Posted August 20, 2021 #24 Share Posted August 20, 2021 I was able to book our excursions a couple of hours ago. Link to comment Share on other sites More sharing options...
MISSGJ Posted August 20, 2021 #25 Share Posted August 20, 2021 Still not working for me either. Link to comment Share on other sites More sharing options...
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