Rare CineGraphic Posted January 26, 2022 #1 Share Posted January 26, 2022 I've now re-fared our flights twice since paying off the cruise and Ezair. Each time for a lower fare. According to the terms, I can make such changes up until 45 days before flying. When & where do I get credit for the lower fares? Link to comment Share on other sites More sharing options...
Rare Shelly97060 Posted January 26, 2022 #2 Share Posted January 26, 2022 Princess refunds the money to whatever card you used to purchase the air. Refunds can take up to two- three weeks. 1 Link to comment Share on other sites More sharing options...
Rare jwattle Posted January 26, 2022 #3 Share Posted January 26, 2022 On one occasion, I had to call them; the money was in "the blue nowhere" waiting for instructions. 1 Link to comment Share on other sites More sharing options...
capriccio Posted January 27, 2022 #4 Share Posted January 27, 2022 Two tangential questions: what is the process for modifying an EZ-Air reservation to take advantage of a fare decrease and when you do so, do you lose the seats you originally picked out? Thanks! 1 Link to comment Share on other sites More sharing options...
Rare CineGraphic Posted January 27, 2022 Author #5 Share Posted January 27, 2022 (edited) 1 hour ago, capriccio said: Two tangential questions: what is the process for modifying an EZ-Air reservation to take advantage of a fare decrease and when you do so, do you lose the seats you originally picked out? Thanks! In your personalizer, click on the travel button. Under your booked flights you will see this: Click on the green "add or modify flights" button Then you will see this: Click on "Change Flights" You can then browse flights. No changes will be made until you follow through all of the steps to book the new flights or rebook at a lower fare. Yes, you lose your seats. Edited January 27, 2022 by CineGraphic 1 Link to comment Share on other sites More sharing options...
phabric Posted January 27, 2022 #6 Share Posted January 27, 2022 1 hour ago, capriccio said: Two tangential questions: what is the process for modifying an EZ-Air reservation to take advantage of a fare decrease and when you do so, do you lose the seats you originally picked out? Thanks! When you modify your EzAir flights, you get a new Princess Booking # and a new airline booking #, you need to have add seats and your passenger airline number for each modification. - Personalizer - travel - at bottom of page - GREEN - “Add or Modify” - put in dates/stops/airline as before - choose flights for arrival and departure - accept flights you want - it will show old price and new price - if more expensive, exit the site - if cheaper, accept - it will show new booking 1 Link to comment Share on other sites More sharing options...
suzyed Posted January 27, 2022 #7 Share Posted January 27, 2022 If we plan on cancelling our cruise, is it best to cancel the EZair reservation first or cancel the whole thing at once? Link to comment Share on other sites More sharing options...
Rare CineGraphic Posted January 27, 2022 Author #8 Share Posted January 27, 2022 13 minutes ago, suzyed said: If we plan on cancelling our cruise, is it best to cancel the EZair reservation first or cancel the whole thing at once? Cancel the cruise, and the air will cancel along with it. Link to comment Share on other sites More sharing options...
crawford Posted January 27, 2022 #9 Share Posted January 27, 2022 18 hours ago, CineGraphic said: I've now re-fared our flights twice since paying off the cruise and Ezair. Each time for a lower fare. According to the terms, I can make such changes up until 45 days before flying. When & where do I get credit for the lower fares? Has anyone tried to re-fare less than 45 days before flying? If so, what was the outcome? Link to comment Share on other sites More sharing options...
frogandtoad Posted January 27, 2022 #10 Share Posted January 27, 2022 4 hours ago, phabric said: When you modify your EzAir flights, you get a new Princess Booking # and a new airline booking #, you need to have add seats and your passenger airline number for each modification. - Personalizer - travel - at bottom of page - GREEN - “Add or Modify” - put in dates/stops/airline as before - choose flights for arrival and departure - accept flights you want - it will show old price and new price - if more expensive, exit the site - if cheaper, accept - it will show new booking I've modified EZAir flights many times and I've never received a new Princess booking number only a new airline booking number and, yes, you lose your seat assignments and have to add them again. Link to comment Share on other sites More sharing options...
phabric Posted January 27, 2022 #11 Share Posted January 27, 2022 1 minute ago, frogandtoad said: I've modified EZAir flights many times and I've never received a new Princess booking number only a new airline booking number and, yes, you lose your seat assignments and have to add them again. I should have said, you get a new Princess air booking number and a new airline booking number. Link to comment Share on other sites More sharing options...
Rare jwattle Posted January 27, 2022 #12 Share Posted January 27, 2022 6 hours ago, crawford said: Has anyone tried to re-fare less than 45 days before flying? If so, what was the outcome? penalties were NOT worth it Link to comment Share on other sites More sharing options...
crawford Posted January 27, 2022 #13 Share Posted January 27, 2022 51 minutes ago, jwattle said: penalties were NOT worth it Can you explain please? Link to comment Share on other sites More sharing options...
Rare jwattle Posted January 27, 2022 #14 Share Posted January 27, 2022 It's like cancelling a cruise after final payment. Severe financial penalties, and depending on the cost of the ticket, best to stick with it, unless you absolutely have to cancel. It's not like refaring the cruise where they'll work with you, or it wasn't pre-covid. Link to comment Share on other sites More sharing options...
crawford Posted January 27, 2022 #15 Share Posted January 27, 2022 1 minute ago, jwattle said: It's like cancelling a cruise after final payment. Severe financial penalties, and depending on the cost of the ticket, best to stick with it, unless you absolutely have to cancel. It's not like refaring the cruise where they'll work with you, or it wasn't pre-covid. Understood. Thank you! 1 Link to comment Share on other sites More sharing options...
MountainEER74 Posted January 28, 2022 #16 Share Posted January 28, 2022 I rebooked air travel after final payment to save $300. Princess tried to give it to me in FCC. I had to spend hours on the phone to get them to give me a refund on the CC. After waiting on phone for very long time, the normal customer service person couldn't do it and the department I needed to talk to wasn't open for another hour. They wouldn't give me direct line to that department so I had to wait again to get customer service to transfer me to the business dept? And then had to wait another long time for them to answer. Once there, the lady was real nice and did the refund. I probably had to work about four hours for that savings. 2 Link to comment Share on other sites More sharing options...
Rare Coral Posted January 28, 2022 #17 Share Posted January 28, 2022 I have had to have the TA call them to get a refund. Link to comment Share on other sites More sharing options...
Rare Shelly97060 Posted January 28, 2022 #18 Share Posted January 28, 2022 1 hour ago, Coral said: I have had to have the TA call them to get a refund. Yes, if you haven’t seen the refund in a couple of weeks sometimes you or your TA need to call and ask them to contact the revenue department and ask them to process the refund. Otherwise it can sit there for a while waiting to be processed. Link to comment Share on other sites More sharing options...
Rare Coral Posted January 28, 2022 #19 Share Posted January 28, 2022 9 hours ago, Shelly97060 said: Yes, if you haven’t seen the refund in a couple of weeks sometimes you or your TA need to call and ask them to contact the revenue department and ask them to process the refund. Otherwise it can sit there for a while waiting to be processed. Yes it can!!! So frustrating. Link to comment Share on other sites More sharing options...
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