Princess log in problem.

[Renmar]

For the last week or so I can't log in to the Princess website. Get this message every time.

Anybody else have the same problem?

 

Theo

[TKS]

I’ve had this problem too.  I had to hit the Need Help button and change my password in order to get in.

[Renmar]

I tried that too but still the same result. Thanks for the reply.

 

Theo

[cjpj]

I had this problem last night too. Just kept trying at different intervals and finally got it. In the past I've changed my password and that was a neverending series of problem.

[Tedferg]

13 minutes ago, cjpj said:

I had this problem last night too. Just kept trying at different intervals and finally got it. In the past I've changed my password and that was a neverending series of problem.

I had same problem yesterday and things worked after a few attempts.

BTW I changed password in the past but the 'Saved' password in the browser was the old one. Caused problems until I updated the Saved password.

[Sea Hag]

1 hour ago, cjpj said:

I had this problem last night too. Just kept trying at different intervals and finally got it. In the past I've changed my password and that was a neverending series of problem.

I got that problem yesterday too, and like you I've done that password changing dance. No good comes of it! Today I can log in just fine.

[Renmar]

After trying all of the suggestions mentioned here I think I have to give up.

The website shows I am logged in but the only thing that is happening is that little Processing gismo in the middle keeps spinning forever and if I try to click on any other place it sends me back to square one.

Maybe they don't want me anymore 🤥.

 

Theo

 

Edited January 28, 2022 by Renmar

[Skeptibanker]

I have received that little spinning wheel for a month now - tried emailing and calling - apparently no one knows how to fix it.

[deliver42]

I had that problem yesterday for quite a while, then, all of a sudden, it let me sign in.

[Host CJSKIDS]

I’ve had the same issues over the last week.  Frustrating, that’s for sure.

[brisalta]

Try clearing the browser cache.

[caribill]

8 hours ago, Skeptibanker said:

I have received that little spinning wheel for a month now - tried emailing and calling - apparently no one knows how to fix it.

 

Maybe the people who developed the app have been assigned to work on the computer interface software.

[Renmar]

10 hours ago, brisalta said:

Try clearing the browser cache.

Did that. Also restarted laptop-tablet & phone.

 

Still same result

8 hours ago, caribill said:

 

Maybe the people who developed the app have been assigned to work on the computer interface software.

I hope not.

 

Theo

[Renmar]

Two weeks later and still trying; 

Result from the help desk of Princess. Tried all the options available at the "contact us" button. Note the bottom of the form, this shows every time.

 

Edited February 7, 2022 by Renmar

[pathi]

I have had this issue for a while now. I have been able to login using my name and booking number.