solent Posted August 15, 2022 #1 Share Posted August 15, 2022 On our itinerary Rome is shown as a tender port, can anyone confirm if this is correct? Link to comment Share on other sites More sharing options...
Rare LHT28 Posted August 15, 2022 #2 Share Posted August 15, 2022 what date/ship? Sounds strange Link to comment Share on other sites More sharing options...
solent Posted August 15, 2022 Author #3 Share Posted August 15, 2022 Cruise is Nautica Trieste to Barcelona we Civitavecchia on 23rd September. I thought it was an error on the website and maybe the previous port Amalfi was a tender port, asked Oceania and they have confirmed Almalfi we are docking and Rome tendering Link to comment Share on other sites More sharing options...
Rare LHT28 Posted August 15, 2022 #4 Share Posted August 15, 2022 looks like they have a full house that day so Nautica drew the short straw https://www.civitavecchiaport.org/cruise-calendar/ A smaller ship than the others so I guess easier for them to tender in first time I have seen that Link to comment Share on other sites More sharing options...
Rare ORV Posted August 15, 2022 #5 Share Posted August 15, 2022 25 minutes ago, solent said: Cruise is Nautica Trieste to Barcelona we Civitavecchia on 23rd September. I thought it was an error on the website and maybe the previous port Amalfi was a tender port, asked Oceania and they have confirmed Almalfi we are docking and Rome tendering There's a dock at Amalfi? Huh, I could sworn it was a tender port. Link to comment Share on other sites More sharing options...
Cruzin Terri Posted August 16, 2022 #6 Share Posted August 16, 2022 There is no dock in Amalfi. You will dock in Rome. Terri 1 Link to comment Share on other sites More sharing options...
Rare Hlitner Posted August 16, 2022 #7 Share Posted August 16, 2022 Not surprised that HAL does not have a clue about their own ports. Amalfi does not even have a dock/pier so any cruise ship calling there must tender. As to Civitavecchia, it is a not only a large cruise port but also a commercial facility. No ship tenders into Civitavecchia as there is always pier space. Even if all the cruise ship piers were full (and we have never seen this happen) they could dock a cruise ship elsewhere in the port. What is frightening is calling HAL and nobody having a clue. Makes you wonder if they have a clue about anything. The truth is that you are generally dealing with a low paid order taker working in a little cubicle with a computer monitor. They only know what is on the monitor. They see the same itinerary you see and the same errors. Hank Link to comment Share on other sites More sharing options...
njhorseman Posted August 16, 2022 #8 Share Posted August 16, 2022 8 minutes ago, Hlitner said: Not surprised that HAL does not have a clue about their own ports. Amalfi does not even have a dock/pier so any cruise ship calling there must tender. As to Civitavecchia, it is a not only a large cruise port but also a commercial facility. No ship tenders into Civitavecchia as there is always pier space. Even if all the cruise ship piers were full (and we have never seen this happen) they could dock a cruise ship elsewhere in the port. What is frightening is calling HAL and nobody having a clue. Makes you wonder if they have a clue about anything. The truth is that you are generally dealing with a low paid order taker working in a little cubicle with a computer monitor. They only know what is on the monitor. They see the same itinerary you see and the same errors. Hank HAL may not have a clue but this is the Oceania board and it's an Oceania cruise being discussed. Link to comment Share on other sites More sharing options...
Rare Hlitner Posted August 16, 2022 #9 Share Posted August 16, 2022 24 minutes ago, njhorseman said: HAL may not have a clue but this is the Oceania board and it's an Oceania cruise being discussed. LOL and O also does not have a clue. But if they try to dock in Amalfi they will run aground and have one less ship :). On the other hand, we are talking about "O" where on our December Marina booking our debarkation port of Lima turned out to be Santiago, Chile. Only O could miss their debarkation port by 1500 miles LOL. Hank Link to comment Share on other sites More sharing options...
njhorseman Posted August 16, 2022 #10 Share Posted August 16, 2022 1 minute ago, Hlitner said: LOL and O also does not have a clue. But if they try to dock in Amalfi they will run aground and have one less ship :). Hank I'm pretty sure Oceania knows there's no dock in Amalfi. 😉 This is simply a case of a typo...the anchor symbol on the Rome line of the itinerary was intended to go on the Amalfi line immediately above it. The telephone customer service rep was just reading the same erroneous information that appears on the website. I wouldn't expect them to know any better. They just work from the information they're provided. Link to comment Share on other sites More sharing options...
Rare LHT28 Posted August 16, 2022 #11 Share Posted August 16, 2022 1 hour ago, Hlitner said: Not surprised that HAL does not have a clue about their own ports. Amalfi does not even have a dock/pier so any cruise ship calling there must tender. As to Civitavecchia, it is a not only a large cruise port but also a commercial facility. No ship tenders into Civitavecchia as there is always pier space. Even if all the cruise ship piers were full (and we have never seen this happen) they could dock a cruise ship elsewhere in the port. What is frightening is calling HAL and nobody having a clue. Makes you wonder if they have a clue about anything. The truth is that you are generally dealing with a low paid order taker working in a little cubicle with a computer monitor. They only know what is on the monitor. They see the same itinerary you see and the same errors. Hank What is more frighting is you do not know what forum you are posting on 🤔 3 Link to comment Share on other sites More sharing options...
nursinadream Posted August 16, 2022 #12 Share Posted August 16, 2022 Hello @solentif you're still reading Cruise Critic check out the Roll Call for this cruise. Many are following and posting for private tours. You will find it under Sept 4 Nautica Domes of Discovery. Deb Link to comment Share on other sites More sharing options...
solent Posted August 16, 2022 Author #13 Share Posted August 16, 2022 Thank you for all your replies, before posting I had called (big mistake) ended up telling them that Almalfi and Positano are not the same place! I then emailed Oceania, they replied by email stating Almalfi dock, Rome Anchor. I’m expecting Almalfi to be tender and just hoping that we dock In Civitavecchia. Link to comment Share on other sites More sharing options...
Rare LHT28 Posted August 16, 2022 #14 Share Posted August 16, 2022 2 minutes ago, solent said: Thank you for all your replies, before posting I had called (big mistake) ended up telling them that Almalfi and Positano are not the same place! I then emailed Oceania, they replied by email stating Almalfi dock, Rome Anchor. I’m expecting Almalfi to be tender and just hoping that we dock In Civitavecchia. Hope you are correct not all the reps at O or any line have a clue about things outside their space Please let us know what happens 😉 Link to comment Share on other sites More sharing options...
TERRIER1 Posted August 16, 2022 #15 Share Posted August 16, 2022 A nuber of years ago Oceania had us embarking at a dock in Sydney that hadn't been operational for years. Link to comment Share on other sites More sharing options...
Rare welshfamily Posted August 16, 2022 #16 Share Posted August 16, 2022 We are cruising this week and going to Amalfi (second time ,last time on Serena ) and we have no anchor symbol. Funnily enough my husband and I have had this same conversation. I will post re Dock/tender. 1 Link to comment Share on other sites More sharing options...
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