jonthomas Posted August 17, 2022 #1 Share Posted August 17, 2022 Its been two weeks since I sent in my information for the newly purchased 100 shares. Have not heard back from them. RCI would respond with the credit in two days. Any experience with this out there? Link to comment Share on other sites More sharing options...
Rare mauibabes Posted August 17, 2022 #2 Share Posted August 17, 2022 Contact your TA or O directly and have them confirm it is included in your booking statement. I have seen it reflected in a day or two and longer. O is not as big as RCL so maybe more people involved Pre Covid. You could resubmit it electronically and see if that helps. Mauibabes Link to comment Share on other sites More sharing options...
jonthomas Posted August 17, 2022 Author #3 Share Posted August 17, 2022 Thank you. We have never had it sent to the agent. Always came directly to us. Maybe things are different with NCL. Link to comment Share on other sites More sharing options...
DLSHS_Mom Posted August 17, 2022 #4 Share Posted August 17, 2022 My shareholder credit also appeared to go into a blackhole in mid-July. I resent it three weeks later and received the credit the next day. I would resend the request stating that this is a second attempt. 1 Link to comment Share on other sites More sharing options...
Rare JoePDX Posted August 17, 2022 #5 Share Posted August 17, 2022 I sent my request back on July 5 - no response. Just resent, so fingers crossed. Joe 1 Link to comment Share on other sites More sharing options...
Rare mauibabes Posted August 18, 2022 #6 Share Posted August 18, 2022 Most important, you did send it to Oceania Cruises and not NCL? On the Oceania website, go to the bottom under Company Info and then Investors and submit the application and proof of ownership. I would expect you would have it noted in your booking in a couple of days. A nice 15 day cruise and you have $250 in SBC. For those of you who are blessed to cruise multiple times a year on Oceania, it takes a current $1500 purchase of stock and generates a great ROI that keeps on giving and giving and giving 💰🤪👍🤞 Mauibabes Link to comment Share on other sites More sharing options...
Rare mexicobob Posted August 18, 2022 #7 Share Posted August 18, 2022 10 minutes ago, mauibabes said: Most important, you did send it to Oceania Cruises and not NCL? On the Oceania website, go to the bottom under Company Info and then Investors and submit the application and proof of ownership. I would expect you would have it noted in your booking in a couple of days. A nice 15 day cruise and you have $250 in SBC. For those of you who are blessed to cruise multiple times a year on Oceania, it takes a current $1500 purchase of stock and generates a great ROI that keeps on giving and giving and giving 💰🤪👍🤞 Mauibabes Have not heard of the $1500 stock purchase. This is for multiple cruises? Was only aware of the 100 share purchase no matter the price of the stock for an individual cruise. 1 Link to comment Share on other sites More sharing options...
Rare mauibabes Posted August 18, 2022 #8 Share Posted August 18, 2022 M Bob, there is no $1500 purchase, I was referring to the approximate stock price today and if someone bought 100 shares at todays prices they would have about $1500 invested. A 15 day cruise would earn $250 in SBC so a nice ROI in spite of what the stock value does. That is why that investment keeps on giving and giving. Mauibabes Link to comment Share on other sites More sharing options...
Rare mexicobob Posted August 18, 2022 #9 Share Posted August 18, 2022 2 minutes ago, mauibabes said: M Bob, there is no $1500 purchase, I was referring to the approximate stock price today and if someone bought 100 shares at todays prices they would have about $1500 invested. A 15 day cruise would earn $250 in SBC so a nice ROI in spite of what the stock value does. That is why that investment keeps on giving and giving. Mauibabes Thank you for clearing it up for me. I own more than 100 shares to get the SBC. Not sure if I want to own more at this time. Link to comment Share on other sites More sharing options...
PhD-iva Posted August 18, 2022 #10 Share Posted August 18, 2022 In my experience and based on reading posts on this forum, the credit is posted quicker when the form is submitted via email (not sure about fax). Also, they won’t accept it too early. By that I mean if your cruise is not for a while yet, they might not post the credit. I submitted the paperwork about nine months before my cruise embarking spring 2023. Nothing happened. I sent a second request, marked “second request”. That time I got a response back telling me to wait until closer to the embarkation date and to resubmit the paperwork Link to comment Share on other sites More sharing options...
bob brown Posted August 18, 2022 #11 Share Posted August 18, 2022 1 minute ago, PhD-iva said: In my experience and based on reading posts on this forum, the credit is posted quicker when the form is submitted via email (not sure about fax). Also, they won’t accept it too early. By that I mean if your cruise is not for a while yet, they might not post the credit. I submitted the paperwork about nine months before my cruise embarking spring 2023. Nothing happened. I sent a second request, marked “second request”. That time I got a response back telling me to wait until closer to the embarkation date and to resubmit the paperwork That makes sense...perhaps they want to be sure you still own the stock close to cruise time? 3 Link to comment Share on other sites More sharing options...
bradpole Posted August 18, 2022 #12 Share Posted August 18, 2022 13 hours ago, JoePDX said: I sent my request back on July 5 - no response. Just resent, so fingers crossed. Joe I've run into the situation where somehow the fare I was booked under wasn't eligible, and when that has occurred rather than replying to let you know that's the case they just don't reply. In both of those instances I've never found out what made those fares ineligible compared to others. 2 Link to comment Share on other sites More sharing options...
jonthomas Posted August 18, 2022 Author #13 Share Posted August 18, 2022 We want to use it for a 15 day TA this November. Hope they dont say TAs are not eligible. Link to comment Share on other sites More sharing options...
jonthomas Posted August 18, 2022 Author #14 Share Posted August 18, 2022 Still waiting for ours...thank you for all the comments...very helpful. Link to comment Share on other sites More sharing options...
Rare LHT28 Posted August 18, 2022 #15 Share Posted August 18, 2022 in the fine print Benefit is non-transferable, excludes Reduced Rate programs (e.g. employee rates, interline, friends /family rates, vendor rates, cruises taken via cruise credit certificate, or free cruises earned through Oceania Cruises loyalty benefits), and travel agent rates, and charters https://d1io3yog0oux5.cloudfront.net/nclhltd/files/documents/Shareholder+Benefit+Offer.pdf 1 Link to comment Share on other sites More sharing options...
jonthomas Posted August 18, 2022 Author #16 Share Posted August 18, 2022 Yes all that makes sense. Link to comment Share on other sites More sharing options...
Cliff-FLL Posted August 18, 2022 #17 Share Posted August 18, 2022 27 minutes ago, jonthomas said: We want to use it for a 15 day TA this November. Hope they dont say TAs are not eligible. We're on the same TA and they've already given me the shareholder credit. I sent it via email and it only took a few days for it to show up. I sent in 3 requests at approximately the same time, but the only one they acknowledged was the November TA. Still haven't heard a word about the other two (one in mid-2023; the other, mid-2024). A few days later, I submitted another request for late 2024 and received an email that I need to submit it closer to the sailing date, since I must own the shares at time of sailing, not necessarily at the time of booking. Link to comment Share on other sites More sharing options...
Rare JoePDX Posted August 18, 2022 #18 Share Posted August 18, 2022 18 hours ago, JoePDX said: I sent my request back on July 5 - no response. Just resent, so fingers crossed. Joe Got a confirmation email this morning that my shareholder credit had been added to the booking. Joe 1 Link to comment Share on other sites More sharing options...
jonthomas Posted August 18, 2022 Author #19 Share Posted August 18, 2022 thats great for both of you.... we have only done 3 O cruises and need to get to 5 to get any OBCs from O as part of loyalty... the real perks kick in at 10 and 15..... wasted a lot of time on Celeb....elite plus....and yes have RCI stock that I should sell.... Link to comment Share on other sites More sharing options...
Rare 1985rz1 Posted August 18, 2022 #20 Share Posted August 18, 2022 (edited) 1 hour ago, jonthomas said: thats great for both of you.... we have only done 3 O cruises and need to get to 5 to get any OBCs from O as part of loyalty... the real perks kick in at 10 and 15..... wasted a lot of time on Celeb....elite plus....and yes have RCI stock that I should sell.... It's not the number of cruises, but the number of cruise credits. 10 is needed for included gratuities. One cruise credit for any cruise less than 25 days. Edited August 18, 2022 by 1985rz1 Link to comment Share on other sites More sharing options...
Rare LHT28 Posted August 18, 2022 #21 Share Posted August 18, 2022 1 hour ago, jonthomas said: thats great for both of you.... we have only done 3 O cruises and need to get to 5 to get any OBCs from O as part of loyalty... the real perks kick in at 10 and 15..... wasted a lot of time on Celeb....elite plus....and yes have RCI stock that I should sell.... do a bunch of 7 or 10 day cruises or an ATW cruise you will be in the upper tier sooner 😉 1 Link to comment Share on other sites More sharing options...
cruiserfromohio Posted August 18, 2022 #22 Share Posted August 18, 2022 I experience, as of yesterday, that you won't hear boo, from the shareholder benefit people. They acknowledged receipt of my application for the shareholder within two days after I submitted it. I didn't find how the application was accepted until I got my "Final Cruise Vacation Summary" yesterday in an email from my TA. The credit was listed on that summary. Link to comment Share on other sites More sharing options...
Robjame Posted August 18, 2022 #23 Share Posted August 18, 2022 34 minutes ago, cruiserfromohio said: you won't hear boo, from the shareholder benefit people. They acknowledged receipt of my application My experience as well. I received an automatic email acknowledging receipt of my request, upon the second submission. The money appeared on my booked cruise five weeks later after escalating up the customer service chain, resubmitting my request several times, my TA contacting her rep at least 3 times. What works? Who knows. I cannot believe a company can treat its clients this way - especially when they are shareholders. (There are multiple threads about this terrible customer service) Link to comment Share on other sites More sharing options...
jonthomas Posted August 18, 2022 Author #24 Share Posted August 18, 2022 OH thats awful.... Link to comment Share on other sites More sharing options...
Jan.and.John Posted August 20, 2022 #25 Share Posted August 20, 2022 I emailed my form and broker stmt on Tuesday, OBC was on my account for our October sailing the next day. I’d forgotten until The Points Guy article that day. I picked up our NCLH shares in April 2020 and prayed they’d avoid bankruptcy Link to comment Share on other sites More sharing options...
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