Specialty Dining Available for booking - but not for using Dining Credits

[canadarocks]

Just noticed that Specialty Dining reservations are now open for our late January 2023 cruise. But unfortunately there's no option to use our HIA dining credits. Can I assume that it's a "work in progress" and they'll enable the feature soon? Are those of you sailing later this year able to use your credits to pre-book?

 

Also, unfortunately there is no option to pre-reserve the MDR at this point. 

[canadarocks]

You can also book Specialty Dining for February cruises as well. Just need the danged promo credits to work. 

[TGCRUISEO]

Just booked my feb 2023 dining for the pinnacle using my credits. 

[canadarocks]

10 minutes ago, TGCRUISEOMAHA said:

Just booked my feb 2023 dining for the pinnacle using my credits. 

How strange... I'm not able to. 

[TGCRUISEO]

I did it from my phone on the Mobile site.  Worked easy 

 

Deducted the 2 credits 

 

 

[canadarocks]

Oh okay. I've been trying on my laptop. I'll try my i-phone. Thanks. 

[0106]

@TGCRUISEOMAHA  have tried with phone and laptop for my February 23 cruise.  What promo code did you use? Thanks

[TGCRUISEO]

1 minute ago, 0106 said:

@TGCRUISEOMAHA  have tried with phone and laptop for my February 23 cruise.  What promo code did you use? Thanks

It was not a promo code. You select complimentary dining 

[Dunmore2]

Does it show that you have specialty dining credits to use? I booked them 5 months out on my iPad. Yet when I open my Navigator ap, it still shows I have dining credits available. Then when I look at my schedule on Navigator, each reservation is shown. 

[TGCRUISEO]

No mine shows reddemed

 

• Complimentary Dining: Redeemed
  Shore Excursions*: Redeemed

 

Maybe cancel and try to Rebook.  Be sure to click use complimentary dining

[0106]

I

20 minutes ago, TGCRUISEOMAHA said:

You select complimentary dining

Where do you see a link for complimentary dining?

[crystalspin]

From Itinerary, pick any day's Specialty Dining. All of the restaurants will show on next screen. On the left side is a box: See Availability. With a check-box for Complimentary Dining. When checked the number of restaurants drops -- for my Koningsdam cruise only Pinnacle Grill or Tamarind are available.

 

Enter date and time and then click which restaurant (I guess!). Although you'd think restaurant choice would be first...

[0106]

@crystalspinThanks, tried your suggested way but still not showing option for complimentary dining

[canadarocks]

I've got the complimentary dining showing in Navigator on my i-phone, but it won't let me actually book them (keeps returning to the booking screen). Tried Safari and Google. Hopefully it'll work soon. 

[XLVIII]

We are able to book this for our April 2023 cruise on the website, but not on the app. 

[Crew News]

5 minutes ago, 0106 said:

@crystalspinThanks, tried your suggested way but still not showing option for complimentary dining

if you wish to have Specialty Restaurant meals on two different nights, you do not have to use both complimentary dinners on the same night with HIA.  Book and pay in one person's name for the first night (only one diner) and in the other person's name for the second night (only one diner).  When you both arrive for the dinners, just tell the Maitre'd that you are being joined by another person who has a complimentary dining credit to use.  All of the tables will accommodate two persons so adding another person is not an issue. 

 

This method works well also for the two complimentary dinners for five-star Mariners.  Book for one person and the second person joins with their first complimentary meal.  Repeat by paying for alternating names for the remaining Specialty Restaurant nights.  This method means you do not have to wait until you are onboard to book.

 

The above methods work for me as long as I am not a solo.

[canadarocks]

Seems like it's different for everyone... 

[GlennG]

Using my personal computer, I, like others, cannot book complimentary dining.  Even using the suggestions offered above, I am unable to complete this task.  The process requires that I charge my dining to my personal credit card.  I can understand why some people get frustrated with the Holland America Line website.

[Cruise Suzy]

Not all Specialty Restaurants are included in the Complimentary Dining. If you have the current HIA, only Pinnacle Grill and Tamarind are included.

 

I had no problem using Complimentary Dining credits yesterday for our January 25 cruise.

[canadarocks]

As I said.... it seems to be different for everyone. Hopefully it will available for us all soon. 

[crystalspin]

On my computer: I just booked the Pinnacle Grill for both of my Mexico cruises sailing Dec/Jan. I did one from the "Promotional Credit" box (the underlined word Dining) and one from the BEFORE YOU LEAVE box to the left (Book Dining bullet).  

Edited August 27, 2022 by crystalspin

[macaroni]

How can you book with another couple for dining?

[0106]

I was just able to use my dining credits to book specialty dining on my February 2023 cruise! 

[lavictoria]

17 hours ago, macaroni said:

How can you book with another couple for dining?

In order to use our individual complimentary credits from HIA all parties had to book separately. Figure we'll just tell the Maitre'D the day before that X, Y and Z would like a table together.

[Chickadee910]

Booked my dining credit for our January cruise today