Rare BetsyS. Posted September 3, 2022 #1 Share Posted September 3, 2022 I got off the Niew Statendam last Saturday, 8/27. I did not receive survey yet. Before the cruise, HAL sent all emails to my travel agent. She will be out of her office until Tuesday. Did anyone disembarking on 8/27 get the survey? I gave feedback on Let US Know on Navigator app, but I assume I will still get survey. Thanks in advance for any answers. Link to comment Share on other sites More sharing options...
Mtn2Sea Posted September 3, 2022 #2 Share Posted September 3, 2022 We were also on the N. Statendam and received the email on the 27th asking us to complete the survey. Just before the pandemic, I completed several cruises in a row without getting a survey request, so if you haven’t gotten the survey email yet, you may not get one. 1 Link to comment Share on other sites More sharing options...
Rare BetsyS. Posted September 3, 2022 Author #3 Share Posted September 3, 2022 33 minutes ago, Mtn2Sea said: We were also on the N. Statendam and received the email on the 27th asking us to complete the survey. Just before the pandemic, I completed several cruises in a row without getting a survey request, so if you haven’t gotten the survey email yet, you may not get one. Thank you. I did give a lot of feedback on Let Us Know, so maybe that's why I didn't get the survey. 1 Link to comment Share on other sites More sharing options...
aliaschief Posted September 3, 2022 #4 Share Posted September 3, 2022 We just completed two weeks on Rotterdam and so far have not received a post cruise survey. Link to comment Share on other sites More sharing options...
Florida_gal_50 Posted September 3, 2022 #5 Share Posted September 3, 2022 3 minutes ago, BetsyS. said: Thank you. I did give a lot of feedback on Let Us Know, so maybe that's why I didn't get the survey. Sometimes they seem to get lost. I usually get one but there have been times when I didn’t. My pcc that I used at the time rectified that. I had a b2b cruise last March and the first part had a lot of issues that partly carried into the second week, I wasn’t complimentary on the first survey but they did send a second one after the second week. I had cooled down by then. Link to comment Share on other sites More sharing options...
ChinaShrek Posted September 3, 2022 #6 Share Posted September 3, 2022 (edited) I was on the Rotterdam last month and disembarked on 8/21. My survey was in my inbox by the time my flight landed in Boston, Edited September 3, 2022 by ChinaShrek Link to comment Share on other sites More sharing options...
RuthC Posted September 3, 2022 #7 Share Posted September 3, 2022 I disembarked the Nieuw Statendam when you did. My survey arrived early that same afternoon. Link to comment Share on other sites More sharing options...
Bookited Posted September 6, 2022 #8 Share Posted September 6, 2022 On the same cruise as you. DH got his survey right away. He kept asking if I got mine. Couldn't find mine until I went to the email I set up for my Navigator app. It had probably been there all along. Link to comment Share on other sites More sharing options...
DaveOKC Posted September 6, 2022 #9 Share Posted September 6, 2022 Got both of ours the same day we departed the ship. Link to comment Share on other sites More sharing options...
Rare BetsyS. Posted September 6, 2022 Author #10 Share Posted September 6, 2022 Thanks to all who answered. My stepfather and I never got our surveys. Maybe it's because I gave a lot of feedback on Let Us Know on Navigator app. I'm glad I got to mention all the crew who were very helpful. 3 Link to comment Share on other sites More sharing options...
Rare Btimmer Posted September 7, 2022 #11 Share Posted September 7, 2022 We were on the NS and departed on 8/27. I received my survey while flying back to Seattle and completed most of it on the airplane. I finished it up after landing in Seattle. Link to comment Share on other sites More sharing options...
iflyrc5 Posted September 7, 2022 #12 Share Posted September 7, 2022 If you didn't get the survey did you check your Spam folder? Link to comment Share on other sites More sharing options...
Rare BetsyS. Posted September 7, 2022 Author #13 Share Posted September 7, 2022 1 hour ago, iflyrc5 said: If you didn't get the survey did you check your Spam folder? It wasn't in my spam folder, but I will ask my travel agent to check her spam folder. Thanks for the suggestion. Link to comment Share on other sites More sharing options...
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