Robjame Posted September 22, 2022 #1 Share Posted September 22, 2022 Dear Valued Guests and Travel Advisors, We would like to provide you with an important update on your cruise vacation that is scheduled to sail aboard Riviera. Recently, we communicated the details of the dramatically transformed bathrooms that will now feature an oversized walk-in show. In the description, we described a rainforest shower head and a built-in bench within the shower enclosure. We have received an update from the shipyard which indicate some necessary modifications. The ceiling-mounted rainforest shower heard will not be feasible and the showers will instead feature a multi-function wall mounted shower heard and hand-held shower wand. Likewise, we will be unable to accommodate the built-in bench in the shower. Thank you for taking note of this important change. We look forward to welcoming you aboard the better-than-new and dramatically re-inspired Riviera. Warmest regards, Carlos E. Ortega Vice President, Guest Services 2 Link to comment Share on other sites More sharing options...
Rare ToxM Posted September 22, 2022 #2 Share Posted September 22, 2022 Supply probs I bet. I got the same email. Link to comment Share on other sites More sharing options...
Rare Host Jazzbeau Posted September 22, 2022 #3 Share Posted September 22, 2022 1 hour ago, Robjame said: Recently, we communicated the details of the dramatically transformed bathrooms that will now feature an oversized walk-in show. Is the glass wall still part of the design? Looking forward to the show! 🤣 1 5 Link to comment Share on other sites More sharing options...
Snuffie Posted September 22, 2022 #4 Share Posted September 22, 2022 Someone needs to proofread their letters to guests and travel advisors. 4 1 3 Link to comment Share on other sites More sharing options...
Rare Host Jazzbeau Posted September 22, 2022 #5 Share Posted September 22, 2022 14 minutes ago, Snuffie said: Someone needs to proofread their letters to guests and travel advisors. "Staffing shortages"... Link to comment Share on other sites More sharing options...
EasyGoingGuy Posted September 23, 2022 #6 Share Posted September 23, 2022 As an OLD engineer (who just rec'd the above email for our 2023 cruises)... this sounds like possibly a 'discovered' structural problem. Not sure what receiving "an update from the shipyard" really means since the ship isn't there. Obviously something unexpected turned up in the process of making the showers (prefab?)(DW is really disappointed in the "unable to accommodate the built-in bench"). At this point in the process nothing this big should unexpectedly show up (since things were so far along that it was released to customers...big faux pas). I'd guess someone (or company) was paid big bucks to design this. I would assume that whoever was responsible for the design plan will be happy in their new job, whoever it's with. (I was actually happy with the old bathroom although I could never figure out the dual shower/tub thing). Looking forward to our two 2023 Riviera cruises whatever the bathroom ends up looking like. 1 Link to comment Share on other sites More sharing options...
PhD-iva Posted September 23, 2022 #7 Share Posted September 23, 2022 Please fire whoever drafts the VP’s communications! 4 1 Link to comment Share on other sites More sharing options...
PhD-iva Posted September 23, 2022 #8 Share Posted September 23, 2022 Just now, PhD-iva said: Please fire whoever drafts the VP’s communications! Ok, or at least REASSIGN! 2 Link to comment Share on other sites More sharing options...
Rare mexicobob Posted September 23, 2022 #9 Share Posted September 23, 2022 Thank you, Robjame for posting this as was looking forward to these upgrades. Would have been disappointing to board the ship to find out otherwise. Obviously, I am using the wrong travel agent who has not notified me of these developments. Hopefully, these will be the only things they cancel. Probably not. Link to comment Share on other sites More sharing options...
Rare Host Jazzbeau Posted September 23, 2022 #10 Share Posted September 23, 2022 2 hours ago, PhD-iva said: Ok, or at least REASSIGN! Is that a typo for RESIGN ??? 🤣 2 Link to comment Share on other sites More sharing options...
Rare Host Jazzbeau Posted September 23, 2022 #11 Share Posted September 23, 2022 Seriously, the rain shower issue may be a lack of clearance above the shower enclosure. Why they can't add the bench, that I don't have a clue. Link to comment Share on other sites More sharing options...
roger b Posted September 23, 2022 #12 Share Posted September 23, 2022 1 hour ago, Host Jazzbeau said: Seriously, the rain shower issue may be a lack of clearance above the shower enclosure. Why they can't add the bench, that I don't have a clue. I think it is a cost issue much cheaper to install wall mounted shower and leave out bench .Quite a saving !! 1 Link to comment Share on other sites More sharing options...
Rare ToxM Posted September 23, 2022 #13 Share Posted September 23, 2022 4 hours ago, mexicobob said: Thank you, Robjame for posting this as was looking forward to these upgrades. Would have been disappointing to board the ship to find out otherwise. Obviously, I am using the wrong travel agent who has not notified me of these developments. Hopefully, these will be the only things they cancel. Probably not. Rob posted it about an hour after I got it direct from O (even though I am with a TA), you may want to check O has your email address. Link to comment Share on other sites More sharing options...
Robjame Posted September 23, 2022 Author #14 Share Posted September 23, 2022 2 hours ago, ToxM said: Rob posted it about an hour after I got it direct from O (even though I am with a TA), you may want to check O has your email address. Did you get from TA or were you cc? In talking to our TA about the blue book she said some TA have everything sent to them - mail and email - but they have mail sent to client and email cc. I think this is the desirable method. Link to comment Share on other sites More sharing options...
Robjame Posted September 23, 2022 Author #15 Share Posted September 23, 2022 I was most looking forward to large walk in shower so glad that is staying. Rainforest showers use more water and sometimes require larger pipes. Link to comment Share on other sites More sharing options...
Rare ToxM Posted September 23, 2022 #16 Share Posted September 23, 2022 39 minutes ago, Robjame said: Did you get from TA or were you cc? In talking to our TA about the blue book she said some TA have everything sent to them - mail and email - but they have mail sent to client and email cc. I think this is the desirable method. I got the email direct from O. I have recently questioned the whereabouts of the Blue Book, as the last two cruises we haven’t received one. Link to comment Share on other sites More sharing options...
Rare Psoque Posted September 23, 2022 #17 Share Posted September 23, 2022 (edited) Are we required to participate in this "walk in show?" I did not know that the "exciting evening shows nightly" meant this. Edited September 23, 2022 by Psoque 1 5 Link to comment Share on other sites More sharing options...
pete_coach Posted September 23, 2022 #18 Share Posted September 23, 2022 I got the email form Oceania too. No big deal. The ship is not even in drydock yet and design is flexible at this point in the project. They just discovered some limitations and have to modify the design. No big deal. 2 Link to comment Share on other sites More sharing options...
DrHemlock Posted September 23, 2022 #19 Share Posted September 23, 2022 14 hours ago, Snuffie said: Someone needs to proofread their letters to guests and travel advisors. ESL. Link to comment Share on other sites More sharing options...
Rare ORV Posted September 23, 2022 #20 Share Posted September 23, 2022 So they sent out a new one, with the heard fixed, but the show will remain. Dear Valued Guests and Travel Advisors, We would like to provide you with an important update on your cruise vacation that is scheduled to sail aboard Riviera. Recently, we communicated the details of the dramatically transformed bathrooms that will now feature an oversized walk-in show. In the description, we described a rainforest shower head and a built-in bench within the shower enclosure. We have received an update from the shipyard which indicate some necessary modifications. The ceiling-mounted rainforest shower head will not be feasible, and the showers will instead feature a multi-function wall mounted shower head and hand-held shower wand. Likewise, we will be unable to accommodate the built-in bench in the shower. Thank you for taking note of this important change. We look forward to welcoming you aboard the better-than-new and dramatically re-inspired Riviera. 2 Link to comment Share on other sites More sharing options...
Rare Host Jazzbeau Posted September 23, 2022 #21 Share Posted September 23, 2022 34 minutes ago, ORV said: So they sent out a new one, with the heard fixed, but the show will remain. The show must go on! 4 Link to comment Share on other sites More sharing options...
Rare Psoque Posted September 24, 2022 #22 Share Posted September 24, 2022 I would like to know what an "oversized walk-in show" is. Here are my guesses: 1. There will be an oversized (meaning very high production) show that features someone "walking in" to your shower on que. Sounds possibly exciting...or frightening. 2. Someone oversized will be "walking in." 3. Someone will be walking with an oversized walk (big steps). I have no idea but the mystery and suspense is really killing me. 3 Link to comment Share on other sites More sharing options...
Rare Host Jazzbeau Posted September 24, 2022 #23 Share Posted September 24, 2022 Not to take the wind out of your (very imaginative) sails, but DW reminded me that on our Scenic river cruise this spring we had a fancy shower with several heads and a light show! The control dial could switch the water to the upper or lower head, from straight flow to pulsing, and your choice of light color or pulsating light show. I was disappointed that I couldn't find the button for the music to accompany the light show. Maybe that's what Oceania has planned, but they are too discrete to spell it out [or too spelling-challenged] 🤣 2 Link to comment Share on other sites More sharing options...
hankandteri Posted September 24, 2022 #24 Share Posted September 24, 2022 The typos in the email made me wince, and the loss of the bench fixture made DW wince. Neither was remotely a deal breaker for our upcoming cruise. 1 Link to comment Share on other sites More sharing options...
wally_bushy Posted September 24, 2022 #25 Share Posted September 24, 2022 I think learning to spell stationery (not stationary) would be a good correction as well 1 1 Link to comment Share on other sites More sharing options...
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