mommomporkchop Posted October 10, 2022 #1 Share Posted October 10, 2022 Good Afternoon, I booked a B2B on the Oasis sailing October 15 & 22, 2023. I did book while onboard at NextCruise and received $150 OBC for each trip. I see that the prices have dropped a good amount so I called RCCL. I was told that because I booked these weeks at NextCruise in order to reprice to the cheaper price I would lose all OBC. I'm not sure if this is right so wanted to reach out here because I think I'd get correct answers. If this is the way it is, so be it, but wanted to see if I should question this further to a supervisor. Thanks for your help! Link to comment Share on other sites More sharing options...
Another_Critic Posted October 10, 2022 #2 Share Posted October 10, 2022 (edited) You will not lose the NextCruise specific OBC, but you may lose any additional OBC that was available when you initially booked. NC OBC for your sailings is $50/cabin for Interior/Ocean View or $100/cabin for Balcony/Junior Suite. So, there was either $50 or $100 additional OBC as part of the booking. Edited October 10, 2022 by Another_Critic Link to comment Share on other sites More sharing options...
Homosassa Posted October 10, 2022 #3 Share Posted October 10, 2022 What were the booking restrictions on the cruises that you booked? The OBC was based upon the cruise fare that you booked. If you are repricing at a lower fare, then any perks (including OBC) included in the original booking fare most likely would not carry over. To find compare the costs of the new lower fare with the original fare, compute the costs of perks (OBC) included in the original fare, delete from the fare that you paid when booking and compare to the new price. If if the new price is lower, than decide if the loss of the OBC is covered by the difference between the old fare and the new fare. Link to comment Share on other sites More sharing options...
Homosassa Posted October 10, 2022 #4 Share Posted October 10, 2022 Just now, Homosassa said: What were the booking restrictions on the cruises that you booked? The OBC was based upon the cruise fare that you booked. If you are repricing at a lower fare, then any perks (including OBC) included in the original booking fare most likely would not carry over. To find compare the costs of the new lower fare with the original fare, compute the costs of perks (OBC) included in the original fare, delete from the fare that you paid when booking and compare to the new price (including the value of any new perks in the new fare). If if the new price is lower, than decide if the loss of the OBC is covered by the difference between the old fare and the new fare. Link to comment Share on other sites More sharing options...
billslowsky Posted October 10, 2022 #5 Share Posted October 10, 2022 The NextCruise OBC has a time limit on it (book within X days). If you rebook you may be out of that time frame. Link to comment Share on other sites More sharing options...
molly361 Posted October 10, 2022 #6 Share Posted October 10, 2022 (edited) You shouldn't lose it. Call back Did you book a suite? If not it should be $100 each leg I believe not $150 Edited October 10, 2022 by molly361 Link to comment Share on other sites More sharing options...
Another_Critic Posted October 10, 2022 #7 Share Posted October 10, 2022 9 minutes ago, billslowsky said: The NextCruise OBC has a time limit on it (book within X days). If you rebook you may be out of that time frame. OP is repricing, not rebooking. Link to comment Share on other sites More sharing options...
Another_Critic Posted October 10, 2022 #8 Share Posted October 10, 2022 3 minutes ago, molly361 said: You shouldn't lose it. Call back Did you book a suite? If not it should be $100 each leg I believe not $150 As I previously stated: "NC OBC for your sailings is $50/cabin for Interior/Ocean View or $100/cabin for Balcony/Junior Suite. So, there was either $50 or $100 additional OBC as part of the booking." FYI - Full Suite for 7-day sailing would be $300/cabin. Link to comment Share on other sites More sharing options...
billslowsky Posted October 10, 2022 #9 Share Posted October 10, 2022 23 minutes ago, Another_Critic said: OP is repricing, not rebooking. Royal doesn't agree. Link to comment Share on other sites More sharing options...
Rare orville99 Posted October 10, 2022 #10 Share Posted October 10, 2022 (edited) Post restart RCL was throwing in some kickers to the bookings to entice people back, and those promo $$ probably aren’t being offered any more, so if the original booking had them (in addition to the OBB), the kicker $$ would disappear. Edited October 10, 2022 by orville99 Link to comment Share on other sites More sharing options...
Rare island lady Posted October 10, 2022 #11 Share Posted October 10, 2022 I just lost 50.00 OBC each on two of my bookings...due to repricing. Did not even blink. Saved 1100.00 on one of them, 482.00 on the other. Yeah..I'll take that hit. 😉 Fair enough. 2 Link to comment Share on other sites More sharing options...
billslowsky Posted October 10, 2022 #12 Share Posted October 10, 2022 FOR ALL NEXTCRUISE BOOKINGS: The special promotional offer that you received as part of your NextCruise Booking (the “Special Promotional Offer”) will adjust if you make any changes to a confirmed booking. In lieu of that Special Promotional Offer, your cruise would be booked at a prevailing rate available in your country as of the date of your change. Link to comment Share on other sites More sharing options...
Rare orville99 Posted October 10, 2022 #13 Share Posted October 10, 2022 (edited) There are two completely different types of bookings that can be made at the NextCruise desk: one where you select ship, sail date, and cabin, and one where you have two months to decide where, when, and on what ship to sail. The first type (which we always do) has OBC that has never “disappeared” if we subsequently requested a price change (and we do 8-10 cruise a year and have requested and received price drops on numerous of them.) Having never done an “open booking” since they switched away from the old certificate model, I have no idea what happens to any promotional stuff if you make changes down the road. I only know the only promo $$ we have ever lost is when the promo no longer exists and we make a change. Edited October 10, 2022 by orville99 Link to comment Share on other sites More sharing options...
mommomporkchop Posted October 10, 2022 Author #14 Share Posted October 10, 2022 Thank you everyone. I did pick the ship/date while at the NextCruise desk. I know I've gotten price reductions before when I booked NextCruise and never lost any OBC. The agent told me someone probably made a mistake. Guess I'll call back. Thanks again!! Link to comment Share on other sites More sharing options...
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