App problem on ipad

[fairywren]

The app on my android phone works perfectly, but on my iPad it won’t scroll properly and only shows part of the page. I have tried uninstall and checking for updates but nothing works. It’s an iPad 6

Edited October 12, 2022 by fairywren

[Anton]

The app is coded to operate on phones.  It will install on an iPad but won't work properly.  I don't know why they don't have it for both.  I'm not an app developer but looking at a web search it has to do with how the Xcode is set up by the developer.

[HicksRA]

Works perfectly on my iPad mini. 

[DaKahuna]

I have had few, if any issues, with it on my iPad. 

 

[Anton]

I have the same problem as the OP so perhaps it's the size of the ipad.

[Tulsacoker]

I have a regular size Ipad and works fine 

[maria1122]

Happened to me too.  had to use my phone.

[ARP]

Works fine on both my IPAD and MINI

[livingonthebeach]

Perhaps it's a matter of updating the IOS on the IPad to the latest version. 

[texmex.ferr]

We were on Grandeur in February/March of this year, and I had issues with the app on my phone whilst onboard, and we ended up speaking with the IT Manager onboard, and during our conversation (we were with her for quite a while trying to fix the issue I had), she informed us that the app is designed to be used on smart phones and it's not designed for tablets & ipads etc,   She didn't really know the reason why, or didn't divulge anything if she did.   I have an IPad air, and a Samsung smart phone, and I have the same issue as the OP on my IPad.

[fairywren]

Thanks everyone for your input,

seems like I will just have to put my glasses on and use my phone👵

 

[upwarduk]

10 hours ago, livingonthebeach said:

Perhaps it's a matter of updating the IOS on the IPad to the latest version. 

There have been problems on the Celebrity site for about 3 weeks now.

I have been searching for a 2023 cruise and am successful using my Laptop , but unsuccessful using Safari on my iPad.