catelionis Posted October 26, 2022 #26 Share Posted October 26, 2022 Hiya! I've had the same issue, due to fly out this Friday and couldn't check in online on the Jet2 link. Spoke to P&O over the phone and she told me to get my boarding pass at the airport at the Jet2 counter as it's a charter flight. As a first-time cruiser, I really feel like there's so little information on P&O's website explaining such an important detail like boarding passes not being needed if we're on a charter plane! I've had a stress stomach ache all day until I spoke to someone! 1 Link to comment Share on other sites More sharing options...
energyuk Posted October 27, 2022 Author #27 Share Posted October 27, 2022 I tweeted PO Cruises and they checked for me and said that online check-in was not available as this was a Jet2 charter operated on their behalf. I have no issue with this, apart from being misled into thinking we could check-in, but more the fact that it also means I cannot pre-order any of Jet2 hot meals for either flight. Link to comment Share on other sites More sharing options...
sagaris Posted October 27, 2022 #28 Share Posted October 27, 2022 38 minutes ago, energyuk said: I tweeted PO Cruises and they checked for me and said that online check-in was not available as this was a Jet2 charter operated on their behalf. I have no issue with this, apart from being misled into thinking we could check-in, but more the fact that it also means I cannot pre-order any of Jet2 hot meals for either flight. We fly with Jet 2 tomorrow from East Midlands Airport and checked in on-line a couple of weeks ago, but when I first tried it wouldn't work, so I left it a couple of days and all was fine. Molly Link to comment Share on other sites More sharing options...
thedriver23 Posted December 16, 2022 #29 Share Posted December 16, 2022 I have been unable to check in on line, I fly chartered from Birmingham My parents who are flying from Manchester have been able to check in online - there flight is scheduled. I think this sums it up - check flight radar for your flight number....this will show if it flys the same route daily - this will be scheduled. The other way is to do a false booking enquiry on Jet2 - to see what flights are available on the date you fly - if your flight isnt their then its either sold out or its chartered. Link to comment Share on other sites More sharing options...
Peppers mum Posted December 16, 2022 #30 Share Posted December 16, 2022 Hi I have been trying to find out the check in situation for our Xmas eve Jet 2 flight to Tenerife and I found this on the flight info on our booking! Phew! Hope it helps others who are wondering and worried too. Happy Christmas everyone and happy cruising! Julie Link to comment Share on other sites More sharing options...
CruiseCrew123 Posted December 16, 2022 #31 Share Posted December 16, 2022 Where are you flying from ? Link to comment Share on other sites More sharing options...
Peppers mum Posted December 16, 2022 #32 Share Posted December 16, 2022 Manchester 06.30 24th December 26 minutes ago, CruiseCrew123 said: Where are you flying from ? Link to comment Share on other sites More sharing options...
CruiseCrew123 Posted December 16, 2022 #33 Share Posted December 16, 2022 Have a great time . Just booked for next xmas 🙂 Link to comment Share on other sites More sharing options...
wowzz Posted December 16, 2022 #34 Share Posted December 16, 2022 Just wanted to say, that I think Jet2 are the best LoCo operator out there. Their ground operations are especially noteworthy. Link to comment Share on other sites More sharing options...
terrierjohn Posted December 17, 2022 #35 Share Posted December 17, 2022 10 hours ago, wowzz said: Just wanted to say, that I think Jet2 are the best LoCo operator out there. Their ground operations are especially noteworthy. That's because they are Yorkshire based.😇 1 Link to comment Share on other sites More sharing options...
FamilyCruiserUK Posted December 17, 2022 #36 Share Posted December 17, 2022 17 hours ago, Peppers mum said: Manchester 06.30 24th December We flew jet two from manchester and checked in the night before and handed in our hold bags. In moring stright to security and departures. Jet two website will tell you how to check in and bag drop off night before. Link to comment Share on other sites More sharing options...
Mollag Posted December 17, 2022 #37 Share Posted December 17, 2022 Just now, FamilyCruiserUK said: We flew jet two from manchester and checked in the night before and handed in our hold bags. In moring stright to security and departures. Jet two website will tell you how to check in and bag drop off night before. You can only do that if it’s a schedule flight it’s not available for the charters Link to comment Share on other sites More sharing options...
CCFC Posted December 17, 2022 #38 Share Posted December 17, 2022 1 hour ago, Mollag said: You can only do that if it’s a schedule flight it’s not available for the charters I asked Jet2 and they said we could. Link to comment Share on other sites More sharing options...
terrierjohn Posted December 17, 2022 #39 Share Posted December 17, 2022 2 hours ago, Mollag said: You can only do that if it’s a schedule flight it’s not available for the charters 54 minutes ago, CCFC said: I asked Jet2 and they said we could. Since Jet2 prides itself on their speedy check in process which helps them keep to timetables, then I would imagine they would want to use all the options they have, including twilight check in, to ensure even charter flights run on time. Link to comment Share on other sites More sharing options...
wowzz Posted December 17, 2022 #40 Share Posted December 17, 2022 12 minutes ago, terrierjohn said: Since Jet2 prides itself on their speedy check in process which helps them keep to timetables, then I would imagine they would want to use all the options they have, including twilight check in, to ensure even charter flights run on time. We flew with Jet2 from BHX last month. Check in took less than 3 minutes, and one minute of that was due to me working out how to apply the luggage label to the case handle ! Link to comment Share on other sites More sharing options...
Mollag Posted December 17, 2022 #41 Share Posted December 17, 2022 Just now, CCFC said: I asked Jet2 and they said we could. I think you’ll find Jet2 customer service is similar to P&O you could contact 3 different people and get 3 different answers, please let us know if you are successful though it’ll be handy for our next one Link to comment Share on other sites More sharing options...
CCFC Posted December 17, 2022 #42 Share Posted December 17, 2022 2 hours ago, Mollag said: I think you’ll find Jet2 customer service is similar to P&O you could contact 3 different people and get 3 different answers, please let us know if you are successful though it’ll be handy for our next one I was quite specific with my question. Link to comment Share on other sites More sharing options...
Mollag Posted December 17, 2022 #43 Share Posted December 17, 2022 Just now, CCFC said: I was quite specific with my question. Same here same question same answer but you won’t be able to do it if it’s a charter flight at least you couldn’t 6 weeks ago. Link to comment Share on other sites More sharing options...
CCFC Posted December 17, 2022 #44 Share Posted December 17, 2022 Pretty sure its a charter flight, I will let you know in February! 1 Link to comment Share on other sites More sharing options...
BIGJOHNMD Posted December 18, 2022 #45 Share Posted December 18, 2022 I had 20 attempts to log in and also kept getting the "server error" message. I tried Jet2/pcruieses and Jet2.com/pocruises both failed. I then clicked on the link tonight that is in one of the comments and it worked . There is obviously as issue which P&O need to sort out Link to comment Share on other sites More sharing options...
thedriver23 Posted December 19, 2022 #46 Share Posted December 19, 2022 On 12/17/2022 at 6:03 PM, CCFC said: I was quite specific with my question. You were specific with your question, in the same way they were specific with their answer.... As long as you have checked in online - I think this aspect is impossible with a charter flight (I wish it could be done - if you manage please let me know). Link to comment Share on other sites More sharing options...
Travelmadoldie Posted December 19, 2022 #47 Share Posted December 19, 2022 We flew to Tenerife from BHX on 3rd December with Jet2 leaving at 06.15 flight no. LS2185. This flight is a charter and, therefore, we could neither book in before or use the twilight service. When we flew back from Malta in September the flight was scheduled and so we could book in up to 28 days before. Link to comment Share on other sites More sharing options...
CCFC Posted December 19, 2022 #48 Share Posted December 19, 2022 Did you try to use the twilight service at BHX or assume you couldnt please? Link to comment Share on other sites More sharing options...
Travelmadoldie Posted December 19, 2022 #49 Share Posted December 19, 2022 We asked on arrival at the airport before going to the Novotel for an extremely short night. Link to comment Share on other sites More sharing options...
heatherb1958 Posted December 20, 2022 #50 Share Posted December 20, 2022 We fly out to Tenerife from Manchester with Jet2 on NYE , our flight details notification email from P&O clearly show it is a charter flight. As per P&Os website check in is done at the airport for charters with Jet2 and you CAN NOT do the twilight bag drop the day before which is a shame as we have used that facility for holidays with Jet2 and it is brilliant . Screen shot from P&Os website in their FAQs section 1 Link to comment Share on other sites More sharing options...
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