sunshineocean13 Posted December 16, 2022 #1 Share Posted December 16, 2022 I can no longer find the page (on the website or on the Source app) that lets you choose drink options for your room, bed configuration, etc. Has anyone found it recently, and how did you get there? Thank you for any help! Holly Link to comment Share on other sites More sharing options...
skybluewaters Posted December 16, 2022 #2 Share Posted December 16, 2022 On the website: Log in and then from the homepage, click on the "Online Guest Registration" tile. Click on the "My Bookings" tab. Choose which of your bookings you want to view. Then click on "Guest Registration." Then click on "Prefs" which is near the top of the page. (Along the way, you may need to log in with your credentials and supply the booking number several times.) Btw, thanks for asking, because your query caused me to retrace these steps and lo and behold, I saw that several of the required items for my upcoming cruise, which I filled out a few months ago, were deleted! Not surprising, since similar things happened several times prior to my last cruise. It's a good idea to review your account and make certain everything is in order just prior to sailing. 2 Link to comment Share on other sites More sharing options...
hoosier74 Posted December 17, 2022 #3 Share Posted December 17, 2022 AND, although my Preferences page has a green check, the page does not come up (just totally blank). This has been happening for several weeks. I checked it out just now. And you are correct, the info does disappear from time to time. Link to comment Share on other sites More sharing options...
CLOU Posted December 17, 2022 #4 Share Posted December 17, 2022 And for me, the only preferences I can choose are my Seabourn Club perks, not my pillow or drink set up preferences. Link to comment Share on other sites More sharing options...
Rare PaulMCO Posted December 17, 2022 #5 Share Posted December 17, 2022 They have been missing for several months. Last cruise in July we had completed this and non of them were in our cabin. So maybe it is just wait til you get their sort of mentality. Besides because of supply chain we might not have them and then you will really complain. Link to comment Share on other sites More sharing options...
skybluewaters Posted December 17, 2022 #6 Share Posted December 17, 2022 4 hours ago, CLOU said: And for me, the only preferences I can choose are my Seabourn Club perks, not my pillow or drink set up preferences. You may be getting the perks page because you are clicking on "Preferences" at the top of the booking. Instead, click on "Guest Registration" on the left side of that same page. Then click on the green "CONTINUE" bar (after choosing "all guests"). You'll then see "Prefs" near the top of the next page, on the right hand side. 1 Link to comment Share on other sites More sharing options...
sunshineocean13 Posted December 19, 2022 Author #7 Share Posted December 19, 2022 On 12/16/2022 at 3:49 PM, skybluewaters said: On the website: Log in and then from the homepage, click on the "Online Guest Registration" tile. Click on the "My Bookings" tab. Choose which of your bookings you want to view. Then click on "Guest Registration." Then click on "Prefs" which is near the top of the page. (Along the way, you may need to log in with your credentials and supply the booking number several times.). I did exactly what you suggested but still only come up with the Seabourn Club choices, not the room and drink choices. I'll keep checking, but suspect we may need to wait until we're onboard. Link to comment Share on other sites More sharing options...
skybluewaters Posted December 19, 2022 #8 Share Posted December 19, 2022 21 minutes ago, sunshineocean13 said: I did exactly what you suggested but still only come up with the Seabourn Club choices, not the room and drink choices. I'll keep checking, but suspect we may need to wait until we're onboard. Just ask your stewardess for whatever alcohol, beverages and pillow choice you prefer when you get onboard and you should have them when you get back from dinner. 1 Link to comment Share on other sites More sharing options...
rallydave Posted January 1, 2023 #9 Share Posted January 1, 2023 On 12/16/2022 at 5:49 PM, skybluewaters said: On the website: Log in and then from the homepage, click on the "Online Guest Registration" tile. Click on the "My Bookings" tab. Choose which of your bookings you want to view. Then click on "Guest Registration." Then click on "Prefs" which is near the top of the page. (Along the way, you may need to log in with your credentials and supply the booking number several times.) Interesting, was finally able to get to the page where I could make the described changes and clicked the Pref's link and got mostly a blank screen. Possibly because my cruise is not until June but, no way thee to change or even see any possible Pref"s????? Thanks in advance, Link to comment Share on other sites More sharing options...
Mr Luxury Posted January 1, 2023 #10 Share Posted January 1, 2023 6 minutes ago, rallydave said: Interesting, was finally able to get to the page where I could make the described changes and clicked the Pref's link and got mostly a blank screen. Possibly because my cruise is not until June but, no way thee to change or even see any possible Pref"s????? Thanks in advance, Perhaps it's a teetotal cruise Link to comment Share on other sites More sharing options...
rallydave Posted January 1, 2023 #11 Share Posted January 1, 2023 28 minutes ago, Mr Luxury said: Perhaps it's a teetotal cruise Certainly hope not. 29 days sounds like a long AA meeting!!! 1 Link to comment Share on other sites More sharing options...
caviargal Posted January 1, 2023 #12 Share Posted January 1, 2023 On 12/17/2022 at 9:50 AM, hoosier74 said: AND, although my Preferences page has a green check, the page does not come up (just totally blank). This has been happening for several weeks. I checked it out just now. And you are correct, the info does disappear from time to time. Same for us, but I am thinking it is because we are in Guarantee and have not been assigned a suite yet. Link to comment Share on other sites More sharing options...
rallydave Posted January 4, 2023 #13 Share Posted January 4, 2023 On 1/1/2023 at 9:41 AM, rallydave said: Interesting, was finally able to get to the page where I could make the described changes and clicked the Pref's link and got mostly a blank screen. Possibly because my cruise is not until June but, no way thee to change or even see any possible Pref"s????? Thanks in advance, Update, tried the source app and could see and make my preferrences. How strange that the website does not work yet the App that so many complain about does work???? Link to comment Share on other sites More sharing options...
cruiseej Posted January 8, 2023 #14 Share Posted January 8, 2023 On 1/4/2023 at 6:58 PM, rallydave said: Update, tried the source app and could see and make my preferrences. How strange that the website does not work yet the App that so many complain about does work???? That's this week; try again next week and the reverse may be true! 🤣 1 Link to comment Share on other sites More sharing options...
Stephenpaez Posted July 28, 2023 #15 Share Posted July 28, 2023 On 1/4/2023 at 6:58 PM, rallydave said: Update, tried the source app and could see and make my preferrences. How strange that the website does not work yet the App that so many complain about does work???? Where on the source app did you do this? Link to comment Share on other sites More sharing options...
rallydave Posted July 28, 2023 #16 Share Posted July 28, 2023 8 hours ago, Stephenpaez said: Where on the source app did you do this? Go to post 2 and follow the instructions both for source and on the website. By the way although I had preferences in the source I did get an email a few weeks before the cruise asking fir my preferences which I told the rep were there but had to repeat. the process is severely flawed but did have the correct items when I boarded. also the source for use onboard is flawed as well but eventually was able to sort of use it but with significant itinerary changes it was mostly useless and in some cases wrong. Not impressed at all with seabourn IT but cruise was good. Link to comment Share on other sites More sharing options...
SLSD Posted July 28, 2023 #17 Share Posted July 28, 2023 24 minutes ago, rallydave said: Go to post 2 and follow the instructions both for source and on the website. By the way although I had preferences in the source I did get an email a few weeks before the cruise asking fir my preferences which I told the rep were there but had to repeat. the process is severely flawed but did have the correct items when I boarded. also the source for use onboard is flawed as well but eventually was able to sort of use it but with significant itinerary changes it was mostly useless and in some cases wrong. Not impressed at all with seabourn IT but cruise was good. So interesting. When we arrived at our suite, it was already stocked with the liquor we had requested way back in 2019!!! It took me a bit to even figure that out! We had not requested anything this year as we seldom drink in our suite. In fact, the bottles of liquor AND our bottle of champagne were all unopened at the end of the cruise. What is wrong with us??? We just left the bottles there. Link to comment Share on other sites More sharing options...
arzz Posted July 28, 2023 #18 Share Posted July 28, 2023 (edited) Seabourn has been truly amazing in regard to preferences in the past. We cruised Seabourn in 2012 and then not again until 2019 - and our preferences (which quite honestly we had forgotten about) as listed in 2012 were in our suite in January of 2019. We were both impressed and amused. In 2012 we had requested a bottle of Bailey's. In 2019 we received a HUGE bottle of Bailey's - much too big to justify opening for a sip or two - and we, too, left it unopened in our suite. Have not yet been able to find the proper preferences page for our November cruise so not sure what will appear then as well as what we, in 2023, would like to appear. Edited July 28, 2023 by arzz Link to comment Share on other sites More sharing options...
CalmSea Posted July 28, 2023 #19 Share Posted July 28, 2023 1 hour ago, arzz said: Have not yet been able to find the proper preferences page for our November cruise so not sure what will appear then as well as what we, in 2023, would like to appear. If you still have problem finding the preferences pages, take a look at this thread: The method mentioned in post #12 may still work. Link to comment Share on other sites More sharing options...
jondfk Posted July 28, 2023 #20 Share Posted July 28, 2023 I'll add that making the request in advance for our June Ovation sailing made no difference. What was stocked seemed random or worse. We requested Baileys and Vodka, what was stocked was Walker Black and Beefeater's. We reiterated our request with our cabin service team (when we finally met them after dinner) and both were delivered, the JW and Gin remained, unrequested, unopened throughout our cruise. Likewise, our soft drink preferences had no bearing on what was stocked though our requests were ultimately met following a second and third request. We were not at all impressed with either the means to make requests or the attempts made to honor them. Yeah, yeah, I know, supply chain, staff shortages, pandemic, blah blah blah. The fact that our requests could ultimately be met albeit later in the voyage demonstrate this just isn't a service SB are serious about delivering. Perhaps a better solution would be a liquor locker on each floor when one could select what we want for in room use once per voyage? Link to comment Share on other sites More sharing options...
cruiseej Posted July 28, 2023 #21 Share Posted July 28, 2023 1 hour ago, jondfk said: Perhaps a better solution would be a liquor locker on each floor when one could select what we want for in room use once per voyage? Sure, what could go wrong with that? 🤣 1 3 Link to comment Share on other sites More sharing options...
CalmSea Posted July 28, 2023 #22 Share Posted July 28, 2023 10 hours ago, SLSD said: 10 hours ago, arzz said: In 2019 we received a HUGE bottle of Bailey's - much too big to justify opening for a sip or two - and we, too, left it unopened in our suite. In fact, the bottles of liquor AND our bottle of champagne were all unopened at the end of the cruise. What is wrong with us??? We just left the bottles there. I wonder what happened to those bottles we left behind. Does it go back to SB's inventory, or, does it go to the service staff as gifts? I hope it is the latter. Link to comment Share on other sites More sharing options...
skybluewaters Posted July 28, 2023 #23 Share Posted July 28, 2023 44 minutes ago, CalmSea said: I wonder what happened to those bottles we left behind. Does it go back to SB's inventory, or, does it go to the service staff as gifts? I hope it is the latter. I recently asked our cabin attendant this exact question and she said that SB policy is that the staff cannot accept unopened liquor from the cabins. 1 Link to comment Share on other sites More sharing options...
Mr Luxury Posted July 29, 2023 #24 Share Posted July 29, 2023 15 hours ago, CalmSea said: I wonder what happened to those bottles we left behind. Does it go back to SB's inventory, or, does it go to the service staff as gifts? I hope it is the latter. It doesn't go to staff They are not allowed spirits at all on board. Link to comment Share on other sites More sharing options...
Mahogany Posted July 29, 2023 #25 Share Posted July 29, 2023 13 minutes ago, Mr Luxury said: It doesn't go to staff They are not allowed spirits at all on board. So, they don't have their own bar below deck? Link to comment Share on other sites More sharing options...
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