kokopelli-az Posted January 8, 2023 #1 Share Posted January 8, 2023 For our cruise in April on the Caribbean Princess, we are in a suite and I am trying to book the complimentary speciality dining on embarkation day in the Crown Grill. I have tried booking using the app and also on the Princess website and on both the order summary says cover charge (adult) x2 = $78 and then dining credit of $39.00, with a balance owing of $39.00. I also tried booking Sabitinis and it was the same thing (except it showed a balance owing of $35). The perk is: Complimentary Specialty Dining Dinner on embarkation evening What am I doing wrong that it is not showing the entire meal (for 2) as complimentary? Link to comment Share on other sites More sharing options...
Rare Jeter02 Posted January 8, 2023 #2 Share Posted January 8, 2023 When I have complimentary dinning, The only way to beat around not paying up front is to simply wait to book your reservations once you get onboard. 1 Link to comment Share on other sites More sharing options...
gah_cruise Posted January 8, 2023 #3 Share Posted January 8, 2023 5 minutes ago, Jeter02 said: When I have complimentary dinning, The only way to beat around not paying up front is to simply wait to book your reservations once you get onboard. Booked complimentary speciality dining *2 back in Sept 22 for Jun 23 sailing. No charge. Link to comment Share on other sites More sharing options...
Rare Jeter02 Posted January 8, 2023 #4 Share Posted January 8, 2023 Then that case I would just call Princess up and let them take care of it with the dining reservation. Link to comment Share on other sites More sharing options...
Rare cr8tiv1 Posted January 8, 2023 #5 Share Posted January 8, 2023 Complimentary Suite Dining is available for some via the app, but never for me. Princess is top of the leaderboard with inconsistencies. 2 Link to comment Share on other sites More sharing options...
hobo1937 Posted January 8, 2023 #6 Share Posted January 8, 2023 We are in a suite in April on the Discovery Princess and I was able to book the complimentary dinner in Crown Grill back in November. A few weeks ago I went back to book a paid dinner at Sabatini's and the app would not work correctly when I was going in on my Ipad and my log in. We have our onboard credit account set up with my husband as primary user and he as his own log in. When we went on his IPad and logged in it worked fine. Don't know if it will work for you but maybe worth a try. 1 Link to comment Share on other sites More sharing options...
gah_cruise Posted January 8, 2023 #7 Share Posted January 8, 2023 To clarify: I booked the complimentary dining online via the app....no charge, I am in a standard Mini Suite....not club class. I have the premier package which includes 2 ^ 2 specilaity dining I am in UK. Link to comment Share on other sites More sharing options...
1emerald1 Posted January 8, 2023 #8 Share Posted January 8, 2023 It could be a system glitch. Last year I was able to book via the app; for my upcoming cruises I can't. It wants to charge my card on file. I'll keep trying and if it does not work, I will book when I get on board. Link to comment Share on other sites More sharing options...
VAWCB Posted January 8, 2023 #9 Share Posted January 8, 2023 I had the same problem on Crown Princess. During a “chat” on the website I was told that this is a sometimes systems problem and the easiest resolution was to go to guest services when onboard and they would cancel the charge. I did so and the guest services guy was familiar with the problem and handled it quickly. Link to comment Share on other sites More sharing options...
riffatsea Posted January 8, 2023 #10 Share Posted January 8, 2023 For me the app shows v the charge for first night complimentary suite dining in Crowne Grill BUT the charge n ever actually goes on my credit card! I have done this so far for 4 cruises Link to comment Share on other sites More sharing options...
riffatsea Posted January 8, 2023 #11 Share Posted January 8, 2023 (edited) Oh well! I spoke too soon! I just made 1 more Crown Grill reservation for May and v for the first time the charge DID show up! What a pain! Edited January 8, 2023 by riffatsea Link to comment Share on other sites More sharing options...
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