Guarantee concierge cabin

[happy5]

We are sailing in the Edge feb 2!!

we have a GTY Concierge cabin.

when do you get the assigned cabin?

we have tried emailing and calling, but have been on hold for hours!!

concerned about flying out without an assigned room and room number in luggage tags?

any ideas?

thanks

[mom says]

Could be any time right up until boarding day. Try phoning first thing in the morning. You shouldn't put your cruise tags on your bags before you fly anyway. The porters at the cruise terminal  all have tags they can put on your bags, so don't worry about it. 

Edited January 30, 2023 by mom says

[happy5]

Thanks.. never done this guarantee thing before… and getting celebrity customer service to answer has been so frustrating! 
cruised on the apex is sept and loved it!

just don’t understand the waiting for cabin assignment.

and pessimistic husband is concerned that we won’t get the class of room “guaranteed”

[Jim_Iain]

They could assign it anytime up to and including at the pier.    They often assign it if it hasn't already no later than 48 hour before sailing as that is when the upgrdes that didn't win are advised and cancelled.

[jwlane]

4 hours ago, happy5 said:

just don’t understand the waiting for cabin assignment.

And as such the lower price.  Don't worry about it.  Like @mom says, bag tags aren't necessary.  Your cabin assignment could pop up on the app at any time---check there.

[jelayne]

Your cabin assignment most likely will show in your account online for on the app before you receive a notification.  We were upgraded and only found out be checking our account on line.

[DaKahuna]

8 hours ago, happy5 said:

We are sailing in the Edge feb 2!!

we have a GTY Concierge cabin.

when do you get the assigned cabin?

we have tried emailing and calling, but have been on hold for hours!!

concerned about flying out without an assigned room and room number in luggage tags?

any ideas?

thanks

 

 I assume you have checked in for your cruise.  Have you looked at your boarding pass and the bar code on it?  You can scan that using your iPhone and read the numbers at the end.  If it says GTY you still have not been assigned a room.  If there is a number then that is your assigned stateroom. 

 

[resordanis]

We booked a Concierge Guarantee last week and instantly got a cabin, and actually happy with the location. I did also book a guarantee some years ago, and like you we were getting quite frustrated that we wouldn’t get a cabin prior to leaving home. In the end we did get a cabin and it was a full suite. So waiting is not all bad, who knows you could end up in Aqua. Hope so for you!