Move up bid disappeared

[Chris_FL]

My move up bid disappeared. The cruise starts on Saturday and it had been in pending status for weeks.  I didn't get an email stating I didn't win either.  Has this happened to anyone?  I emailed celebrity, but no response yet.  Do the bids just go away without any notification?

[Miaminice]

If you didn’t receive a positive info or found a charge on your credit card, don’t waste time on further inquiries. You didn’t get the upgrade 🤷🏻‍♂️

[BytownMatt]

I can't access my bids today (for August cruises) so perhaps the MoveUp website is having some issues? My limited bidding experience and previous forum comments suggest that there is usually a notice 48 hours or so before the cruise (or earlier if you are successful).

[mrgabriel]

2 minutes ago, BytownMatt said:

I can't access my bids today (for August cruises) so perhaps the MoveUp website is having some issues? My limited bidding experience and previous forum comments suggest that there is usually a notice 48 hours or so before the cruise (or earlier if you are successful).

 

We have only ever received a notice if we're successful.

[BytownMatt]

For what it's worth, here is the automated negative response I received for my very weak/faint hope bid 48 hours before my June cruise... (it was great despite the MoveUp fail!)       xxxxxxxxxx.,   Unfortunately, your offer to upgrade to a Sky Suite wasn't accepted. We're sure you'll have an unforgettable vacation in the stateroom you originally booked.

Summary of your offer:

SAIL DATE SHIP OFFER PER GUEST Jun 06, 2023 Celebrity Apex $1,200 CAD per person

What happens now?   Your original stateroom is unchanged, so there's nothing you need to do at this time. Your credit card will not be charged.   We look forward to welcoming you aboard. Celebrity Cruises

[thedriver23]

same here - cant access move up for Aug cruise.

 

I have always had notice via email if its been reject and accepted, although this has been with NCL in past.

[Jim_Iain]

I've always received rejection email as above at 48 hours from departure when I did not win an upgrade.

 

Like the OP -  I have on occasion had my bid disappear a couple days to a week before departure and they usually show up again or I receive a rejection.   

[Chris_FL]

Thanks everyone.  I'm really happy with the cabin we selected, but would live to go to a suite.  I hope I'll be pleasantly surprised on saturday.

[horseymike]

8 minutes ago, Chris_FL said:

Thanks everyone.  I'm really happy with the cabin we selected, but would live to go to a suite.  I hope I'll be pleasantly surprised on saturday.

Hope you have a great cruise 🚢 

[SoBe2010]

The same, no access for our August Bid.

[Lastdance]

I have always received notification one way or another...yes/no.  Maybe an IT issue.

 

Chris_FL, I hope you get your suite, but if not, have a wonderful cruise!🥰

Edited July 12, 2023 by Lastdance

[JLMcruise]

Go to your email - you should have received an email confirming your bid from the 3rd party - Upgrade. There is a link there to modify, view or cancel your bid. There seems to be a problem with the Celebrity site - showing  bids.