gymfreak Posted October 17, 2023 #1 Share Posted October 17, 2023 Received this generic email from Azamara today for our upcoming cruise in November Dear VICKI, We can't wait to welcome you onboard for your upcoming cruise! Now through October 20, 2023, you can save up to 20% on immersive Shore Excursions, Unlimited Internet Package, or upgrade to top-shelf liquors and wines with the Ultimate Beverage Package. Whether you want to explore like a local with shore excursions, share your favorite memories of your cruise in real time, or enjoy exquisite wines and cocktails, we have the perfect package to make your voyage truly exceptional. Book your package or excursion today to take advantage of this limited-time offer. Change The Way You Sea As Discoverer Plus with over 20 plus cruises I already get 20% saving on the drink package advertised.Also again due to status will get savings on my Wifi So it seems someone who has never cruised with Azamara before will get exactly the same discount on their upgraded drinks package as I would. You would think they would a little more to loyalty members who already qualify for the discount offered I really think it’s another “ downgrade “ of he loyalty scheme for loyal cruisers. 2 1 Link to comment Share on other sites More sharing options...
Ayden Posted October 17, 2023 #2 Share Posted October 17, 2023 1 hour ago, gymfreak said: Received this generic email from Azamara today for our upcoming cruise in November Dear VICKI, We can't wait to welcome you onboard for your upcoming cruise! Now through October 20, 2023, you can save up to 20% on immersive Shore Excursions, Unlimited Internet Package, or upgrade to top-shelf liquors and wines with the Ultimate Beverage Package. Whether you want to explore like a local with shore excursions, share your favorite memories of your cruise in real time, or enjoy exquisite wines and cocktails, we have the perfect package to make your voyage truly exceptional. Book your package or excursion today to take advantage of this limited-time offer. Change The Way You Sea As Discoverer Plus with over 20 plus cruises I already get 20% saving on the drink package advertised.Also again due to status will get savings on my Wifi So it seems someone who has never cruised with Azamara before will get exactly the same discount on their upgraded drinks package as I would. You would think they would a little more to loyalty members who already qualify for the discount offered I really think it’s another “ downgrade “ of he loyalty scheme for loyal cruisers. Agreed. I received the same email and to be honest can't be bothered to chase these "savings" on their messed up website. Sometimes a deal is no deal when you factor in the frustration factor. I will do my bookings onboard. Link to comment Share on other sites More sharing options...
Rare uktog Posted October 17, 2023 #3 Share Posted October 17, 2023 This was an issue before the website issues and rumours about the status of Loyalty recognition, it has always been the case that these promotions encouraged new cruisers rather than repeaters. Link to comment Share on other sites More sharing options...
laurieb Posted October 17, 2023 #4 Share Posted October 17, 2023 (edited) 1 hour ago, gymfreak said: Received this generic email from Azamara today for our upcoming cruise in November Dear VICKI, We can't wait to welcome you onboard for your upcoming cruise! Now through October 20, 2023, you can save up to 20% on immersive Shore Excursions, Unlimited Internet Package, or upgrade to top-shelf liquors and wines with the Ultimate Beverage Package. Whether you want to explore like a local with shore excursions, share your favorite memories of your cruise in real time, or enjoy exquisite wines and cocktails, we have the perfect package to make your voyage truly exceptional. Book your package or excursion today to take advantage of this limited-time offer. Change The Way You Sea As Discoverer Plus with over 20 plus cruises I already get 20% saving on the drink package advertised.Also again due to status will get savings on my Wifi So it seems someone who has never cruised with Azamara before will get exactly the same discount on their upgraded drinks package as I would. You would think they would a little more to loyalty members who already qualify for the discount offered I really think it’s another “ downgrade “ of he loyalty scheme for loyal cruisers. are they promoting the indulgence package? That's what it sounds like to me. Edited October 17, 2023 by laurieb Link to comment Share on other sites More sharing options...
hamrag Posted October 17, 2023 #5 Share Posted October 17, 2023 23 minutes ago, laurieb said: are they promoting the indulgence package? That's what it sounds like to me. The IP is not included in the promotion, as far as I can see. This is precisely the offering: We can't wait to welcome you onboard for your upcoming cruise! Now through October 20, 2023, you can save up to 20% on immersive Shore Excursions, Unlimited Internet Package, or upgrade to top-shelf liquors and wines with the Ultimate Beverage Package. Whether you want to explore like a local with shore excursions, share your favorite memories of your cruise in real time, or enjoy exquisite wines and cocktails, we have the perfect package to make your voyage truly exceptional. We accepted one of the items offered, booked it with no problems, and consider it most generous! 😉 1 Link to comment Share on other sites More sharing options...
anniegb Posted October 17, 2023 #6 Share Posted October 17, 2023 (edited) 3 hours ago, gymfreak said: Received this generic email from Azamara today for our upcoming cruise in November Dear VICKI, We can't wait to welcome you onboard for your upcoming cruise! Now through October 20, 2023, you can save up to 20% on immersive Shore Excursions, Unlimited Internet Package, or upgrade to top-shelf liquors and wines with the Ultimate Beverage Package. Whether you want to explore like a local with shore excursions, share your favorite memories of your cruise in real time, or enjoy exquisite wines and cocktails, we have the perfect package to make your voyage truly exceptional. Book your package or excursion today to take advantage of this limited-time offer. Change The Way You Sea As Discoverer Plus with over 20 plus cruises I already get 20% saving on the drink package advertised.Also again due to status will get savings on my Wifi So it seems someone who has never cruised with Azamara before will get exactly the same discount on their upgraded drinks package as I would. You would think they would a little more to loyalty members who already qualify for the discount offered I really think it’s another “ downgrade “ of he loyalty scheme for loyal cruisers. However if I understand correctly, a newbie has to purchase a package to obtain the discount but you don't?? You save $1600 by not purchasing the package and the complaint is ?? Sorry if I am having a senior moment. Annie Edited October 17, 2023 by anniegb Link to comment Share on other sites More sharing options...
gymfreak Posted October 17, 2023 Author #7 Share Posted October 17, 2023 14 minutes ago, anniegb said: However if I understand correctly, a newbie has to purchase a package to obtain the discount but you don't?? You save $1600 by not purchasing the package and the complaint is ?? Sorry if I am having a senior moment. Annie No Anne sorry you are having a senior moment Everyone gets the basic drinks package but if you want to upgrade then all of us have to pay Link to comment Share on other sites More sharing options...
anniegb Posted October 17, 2023 #8 Share Posted October 17, 2023 (edited) 15 minutes ago, gymfreak said: No Anne sorry you are having a senior moment Everyone gets the basic drinks package but if you want to upgrade then all of us have to pay Thanks - no senior moment 🙂 So your loyalty discount gives you a 20% discount of the upgraded price but a newbie to obtain the discounted price has to buy a package which is a flat rate irrespective of length of cruise?? or are they just discounting the upgraded package to increase sales?? Is that correct ?? PS I do think it is odd the onboard Experience More package prices are a flat rate irrespective of voyage length (apart from those less than 8 days??) - I think Azamara are missing a trick there. Edited October 17, 2023 by anniegb 1 Link to comment Share on other sites More sharing options...
Rare uktog Posted October 17, 2023 #9 Share Posted October 17, 2023 There is a sliding scale of discounts for all returning guests on the ultimate package up to 25% for those at the highest level of loyalty but only for purchasing onboard Those at the lower level of loyalty and those with no sailings can now enjoy a 20% discount by booking pre boarding, those on the tier that already gets 20% has no benefit and those at 25% would be worse off this this offer. Likewise those at the highest level of loyalty already get unlimited wifi so the offer is of no benefit to them 1 Link to comment Share on other sites More sharing options...
anniegb Posted October 17, 2023 #10 Share Posted October 17, 2023 11 minutes ago, uktog said: There is a sliding scale of discounts for all returning guests on the ultimate package up to 25% for those at the highest level of loyalty but only for purchasing onboard Those at the lower level of loyalty and those with no sailings can now enjoy a 20% discount by booking pre boarding, those on the tier that already gets 20% has no benefit and those at 25% would be worse off this this offer. Likewise those at the highest level of loyalty already get unlimited wifi so the offer is of no benefit to them Thank you. Got it. I am a returning Azamara passenger, from years ago, and very surprised that I do qualify for any discount. Some cruiselines reset your loyalty level if you have not cruised with them for 3 years so I think Azamara is generous in that respect. 1 Link to comment Share on other sites More sharing options...
Rare uktog Posted October 17, 2023 #11 Share Posted October 17, 2023 48 minutes ago, anniegb said: Thank you. Got it. I am a returning Azamara passenger, from years ago, and very surprised that I do qualify for any discount. Some cruiselines reset your loyalty level if you have not cruised with them for 3 years so I think Azamara is generous in that respect. You would qualify for a discount on packages onboard - but it would be less than 20% so you are better with the offer. The issue made by others who have high levels of loyalty is that the offer is of no benefit to them. You do not lose loyalty in that respect Link to comment Share on other sites More sharing options...
anniegb Posted October 17, 2023 #12 Share Posted October 17, 2023 3 minutes ago, uktog said: You would qualify for a discount on packages onboard - but it would be less than 20% so you are better with the offer. The issue made by others who have high levels of loyalty is that the offer is of no benefit to them. You do not lose loyalty in that respect Thanks. If only I have been made the offer 😉 I have no complaints. On board purchases will improve my cash flow; pre-board purchases will benefit Azamara cash flow. As a solo passenger, at least I am not charged the solo penalty for buying drinks packages as Celebrity now does on some of their sailings. I know I am easily pleased 😉 Link to comment Share on other sites More sharing options...
Rare uktog Posted October 17, 2023 #13 Share Posted October 17, 2023 1 minute ago, anniegb said: Thanks. If only I have been made the offer 😉 I have no complaints. On board purchases will improve my cash flow; pre-board purchases will benefit Azamara cash flow. As a solo passenger, at least I am not charged the solo penalty for buying drinks packages as Celebrity now does on some of their sailings. I know I am easily pleased 😉 When are you sailing? Maybe you should check on your roll call if others in the sailing have had the offer - if they have you should follow this up with your travel agent or with the cruise line if you booked direct Link to comment Share on other sites More sharing options...
anniegb Posted October 17, 2023 #14 Share Posted October 17, 2023 11 minutes ago, uktog said: When are you sailing? Maybe you should check on your roll call if others in the sailing have had the offer - if they have you should follow this up with your travel agent or with the cruise line if you booked direct Thanks - soon but later this year. Our Roll Call is very quiet but that is a good idea - I will ask. If I ask my TA, she may think I am trying to take sugar out of her or Azamara's tea 😉 Thanks again Link to comment Share on other sites More sharing options...
norn iron Posted October 17, 2023 #15 Share Posted October 17, 2023 5 hours ago, gymfreak said: Received this generic email from Azamara today for our upcoming cruise in November Dear VICKI, We can't wait to welcome you onboard for your upcoming cruise! Now through October 20, 2023, you can save up to 20% on immersive Shore Excursions, Unlimited Internet Package, or upgrade to top-shelf liquors and wines with the Ultimate Beverage Package. Whether you want to explore like a local with shore excursions, share your favorite memories of your cruise in real time, or enjoy exquisite wines and cocktails, we have the perfect package to make your voyage truly exceptional. Book your package or excursion today to take advantage of this limited-time offer. Change The Way You Sea As Discoverer Plus with over 20 plus cruises I already get 20% saving on the drink package advertised.Also again due to status will get savings on my Wifi So it seems someone who has never cruised with Azamara before will get exactly the same discount on their upgraded drinks package as I would. You would think they would a little more to loyalty members who already qualify for the discount offered I really think it’s another “ downgrade “ of he loyalty scheme for loyal cruisers. Vicki, like you I received this email and as Discoverer Plus was totally bewildered by it. I have been tempted to waste my precious time and ring Azamara to try and procure a 40% discount 😜 I'll probably wait until I'm onboard check out the tonic water situation, and the Ultimate Package wines and use my OBC if they tick all the boxes. 3 Link to comment Share on other sites More sharing options...
Rare uktog Posted October 17, 2023 #16 Share Posted October 17, 2023 3 minutes ago, anniegb said: Thanks - soon but later this year. Our Roll Call is very quiet but that is a good idea - I will ask. If I ask my TA, she may think I am trying to take sugar out of her or Azamara's tea 😉 Thanks again As I understand the offer is only on some November sailings but you could check Link to comment Share on other sites More sharing options...
anniegb Posted October 17, 2023 #17 Share Posted October 17, 2023 7 minutes ago, uktog said: As I understand the offer is only on some November sailings but you could check As they say, they can only say no. 1 Link to comment Share on other sites More sharing options...
Grandma Cruising Posted October 17, 2023 #18 Share Posted October 17, 2023 13 minutes ago, uktog said: As I understand the offer is only on some November sailings but you could check We’re on the Journey in November & have not had this offer. Link to comment Share on other sites More sharing options...
Rare uktog Posted October 17, 2023 #19 Share Posted October 17, 2023 1 hour ago, Grandma Cruising said: We’re on the Journey in November & have not had this offer. Yes thats why I said some Link to comment Share on other sites More sharing options...
Grandma Cruising Posted October 17, 2023 #20 Share Posted October 17, 2023 9 minutes ago, uktog said: Yes thats why I said some And that’s what I was confirming! Link to comment Share on other sites More sharing options...
tiggertom Posted October 17, 2023 #21 Share Posted October 17, 2023 (edited) We’re on Onward in November and not received the email either 🤷♀️ You wonder how they decide who gets it? Edited October 17, 2023 by tiggertom Spelling Link to comment Share on other sites More sharing options...
BuddyR Posted October 17, 2023 #22 Share Posted October 17, 2023 I’m on the Onward November 30 and I got the email offer this morning. Link to comment Share on other sites More sharing options...
beatnix Posted October 17, 2023 #23 Share Posted October 17, 2023 I also got it. Booked on Pursuit in November. Link to comment Share on other sites More sharing options...
Scots Caz Posted October 17, 2023 #24 Share Posted October 17, 2023 got it for Quest - 9th November Link to comment Share on other sites More sharing options...
Belfastman Posted October 17, 2023 #25 Share Posted October 17, 2023 Got it for a late October cruise. Link to comment Share on other sites More sharing options...
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