Noworkforme23 Posted June 1 #1 Share Posted June 1 I am looking to change my 12/8-12/15 booking on the Ascent to the 12/7-12/14 cruise to the Apex.. I see an option in the Celebrity App to "Change", but I don't see one online to "Change". Our cruise deposit is Non Refundable & I have read about the $100 PP to change it, so that is fine, but I would like to do the change on Celebrity.com & I am only seeing a "Change" option in the Celebrity app? Any assistance is appreciated. We have only sailed with NCL & Disney. Thank you !!!! Link to comment Share on other sites More sharing options...
gold1953 Posted June 1 #2 Share Posted June 1 you are best to call and the new cruise will be at the rate it is being sold for 1 Link to comment Share on other sites More sharing options...
Noworkforme23 Posted June 1 Author #3 Share Posted June 1 1 minute ago, gold1953 said: you are best to call and the new cruise will be at the rate it is being sold for The one we want to change to is $1,000 less, but I prefer to do stuff myself, I hate doing stuff over the phone. Thank you for the reply, I was hoping I could do it online myself. Link to comment Share on other sites More sharing options...
Rare hcat Posted June 1 #4 Share Posted June 1 agree..best to call. not everthing work out best on line 1 Link to comment Share on other sites More sharing options...
Noworkforme23 Posted June 1 Author #5 Share Posted June 1 Actually I don't even think I see "Change" on the app now, I guess I will have to call. 😞 Link to comment Share on other sites More sharing options...
Rare horseymike Posted June 1 #6 Share Posted June 1 Good luck 🍀. Let us know how it goes. If something does not sound right to you don’t be afraid to question it. I have changed cruises before on X with one of their agents, it usually went well but there was a time something did not sound right , I questioned it and it was resolved in my favor. 1 Link to comment Share on other sites More sharing options...
Noworkforme23 Posted June 1 Author #7 Share Posted June 1 1 minute ago, horseymike said: Good luck 🍀. Let us know how it goes. If something does not sound right to you don’t be afraid to question it. I have changed cruises before on X with one of their agents, it usually went well but there was a time something did not sound right , I questioned it and it was resolved in my favor. On hold right now. Link to comment Share on other sites More sharing options...
Noworkforme23 Posted June 1 Author #8 Share Posted June 1 (edited) I just got off the phone.. very quick & easy & I got the email confirmation.. I was only charged the $100 per person change fee & we are all set.. I liked the destinations on this one more.. Bimini, Key West, & Coco Cay.. 🙂 Never been to either of them & the prior sailing was to Nassau, where we had been on NCL previously.. Also just changed our 2 hotel stays before/after with the IHG app, super easy !!! Very excited.. Both Ascent & Apex are so similar, so very excited about the change. !!! Edited June 1 by Noworkforme23 4 Link to comment Share on other sites More sharing options...
Rare Rick&Jeannie Posted June 1 #9 Share Posted June 1 55 minutes ago, Noworkforme23 said: I just got off the phone.. very quick & easy & I got the email confirmation.. I was only charged the $100 per person change fee & we are all set.. I liked the destinations on this one more.. Bimini, Key West, & Coco Cay.. 🙂 Never been to either of them & the prior sailing was to Nassau, where we had been on NCL previously.. Also just changed our 2 hotel stays before/after with the IHG app, super easy !!! Very excited.. Both Ascent & Apex are so similar, so very excited about the change. !!! Congrats on successfully getting it changed! I think you definitely went the right way by calling. I can see too many ways for things to go south with trying to wing it! 3 Link to comment Share on other sites More sharing options...
Rare horseymike Posted June 1 #10 Share Posted June 1 2 hours ago, Noworkforme23 said: I just got off the phone.. very quick & easy & I got the email confirmation.. I was only charged the $100 per person change fee & we are all set.. I liked the destinations on this one more.. Bimini, Key West, & Coco Cay.. 🙂 Never been to either of them & the prior sailing was to Nassau, where we had been on NCL previously.. Also just changed our 2 hotel stays before/after with the IHG app, super easy !!! Very excited.. Both Ascent & Apex are so similar, so very excited about the change. !!! Glad it went well. Hope you have a great cruise 🚢 Link to comment Share on other sites More sharing options...
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