Rare david63 Posted June 15 #26 Share Posted June 15 22 minutes ago, Burgmeister said: I think that we will take my wife's walking stick If doing that then remember that you now have to declare it on the accessibility form together with the level of assistance (which may be none) that your wife requires otherwise, again, boarding could be denied 1 Link to comment Share on other sites More sharing options...
Burgmeister Posted June 15 #27 Share Posted June 15 1 minute ago, david63 said: If doing that then remember that you now have to declare it on the accessibility form together with the level of assistance (which may be none) that your wife requires otherwise, again, boarding could be denied Well that's ridiculous Link to comment Share on other sites More sharing options...
Gettingwarmer Posted June 15 #28 Share Posted June 15 9 minutes ago, david63 said: If doing that then remember that you now have to declare it on the accessibility form together with the level of assistance (which may be none) that your wife requires otherwise, again, boarding could be denied 7 minutes ago, Burgmeister said: Well that's ridiculous It’s the way it works now. If you arrive with a walking stick that has not been declared on an accessibility form you may be taken aside. 1 1 Link to comment Share on other sites More sharing options...
sandancer Posted June 15 #29 Share Posted June 15 21 minutes ago, Burgmeister said: Well that's ridiculous It may be ridiculous but P&O are now quite rigid about assistance and/or walking aids. There’s a thread somewhere on here regarding walking sticks being considered a mobility aid. Link to comment Share on other sites More sharing options...
S1971 Posted June 15 #30 Share Posted June 15 5 hours ago, Burgmeister said: Well that's ridiculous I agree it is ridiculous, but that's the new rules and turning up with a walking aid will most likely result in you being denied boarding. If I were you I'd leave the stick at home, unless your wife is totally reliant on it then you really should fill in the declaration form. Link to comment Share on other sites More sharing options...
Mymarina Bay Posted June 15 #31 Share Posted June 15 Back to the original post about baby equipment. A few years ago daughter requested cot, steriliser and baby bath. Cot and bath provided no steriliser (steward said she got the last bath). The reason they gave onboard for no steriliser was these had already been earmarked by officers partners! She would have brought her own had she been told before. It wasnt ideal and regardless of them saying the bottles would be sterilised in the kitchens it rarely happened. My advice would be to take one anyway. Baby food was never requested but told it was kept in the buffet you just had to ask. No problem with baby food. Link to comment Share on other sites More sharing options...
molecrochip Posted June 16 #32 Share Posted June 16 https://www.pocruises.com/accessibility/life-onboard This covers walking sticks. 1 Link to comment Share on other sites More sharing options...
Rare Megabear2 Posted June 16 #33 Share Posted June 16 On 6/15/2024 at 10:46 AM, Burgmeister said: I think that we will take my wife's walking stick that has a seat built into the handle - assuming we arrive before our, yet to be determined, timeslot You will need to fill in the accessibility form to take any form of walking stick onboard and you will be required to mark the mandatory one to one assistance P&O insist upon. I would suggest completing it immediately if your wife intends taking it onboard. It has taken a lot of effort to get three bookings correctly marked and acknowledged to facilitate my husband's walking stick. 1 Link to comment Share on other sites More sharing options...
Burgmeister Posted June 16 #34 Share Posted June 16 16 minutes ago, Megabear2 said: You will need to fill in the accessibility form to take any form of walking stick onboard and you will be required to mark the mandatory one to one assistance P&O insist upon. I would suggest completing it immediately if your wife intends taking it onboard. It has taken a lot of effort to get three bookings correctly marked and acknowledged to facilitate my husband's walking stick. Probably just leave it at home then. 1 Link to comment Share on other sites More sharing options...
Gettingwarmer Posted June 16 #35 Share Posted June 16 (edited) 2 hours ago, Megabear2 said: You will need to fill in the accessibility form to take any form of walking stick onboard and you will be required to mark the mandatory one to one assistance P&O insist upon. I would suggest completing it immediately if your wife intends taking it onboard. It has taken a lot of effort to get three bookings correctly marked and acknowledged to facilitate my husband's walking stick. Walking stick is not mandatory but recommended. https://www.pocruises.com/accessibility/life-onboard One-to-one assistance – this is a mandatory requirement for anyone who requires someone to guide and steady them on the stairs, due to mobility or other circumstances. For anyone who uses a mobility aid, such as a walking stick or walker, this is the recommended level of assistance. Edited June 16 by Gettingwarmer 2 1 Link to comment Share on other sites More sharing options...
Rare Megabear2 Posted June 16 #36 Share Posted June 16 2 hours ago, Gettingwarmer said: Walking stick is not mandatory but recommended. https://www.pocruises.com/accessibility/life-onboard One-to-one assistance – this is a mandatory requirement for anyone who requires someone to guide and steady them on the stairs, due to mobility or other circumstances. For anyone who uses a mobility aid, such as a walking stick or walker, this is the recommended level of assistance. Tell P&O and Cunard that! Both have insisted after booking and filling in the necessary form that it is mandatory. Originally I had one booking on Britannia stating it was mandatory (on our riginal booking confirmation) and one on Aurora saying nothing. Following up I submitted the forms for the Aurora cruise, called to ensure it was received after an IT issue submitting it and was promptly told it was mandatory to request one to one for a walking stick and asked to resubmit the form requesting it. I have two Cunard bookings, same situation, both now showing one to one mandatory. Personally I'm at a loss on the issue and am just going with what they instruct when I book going forward. 1 Link to comment Share on other sites More sharing options...
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