xcell Posted July 21 #1 Share Posted July 21 Family of 4, 2 could take the selfie pictures with no issues --- the other two (my daughter and wife) -- too much saturation...look into the camera, etc... Very frustrating -- just saying... Link to comment Share on other sites More sharing options...
Rare Essiesmom Posted July 21 #2 Share Posted July 21 They will retake at checkin Link to comment Share on other sites More sharing options...
Joken35 Posted July 21 #3 Share Posted July 21 I was as frustrate as you are. My husband had no problem.Once we hit 30 days out they accepted my photo. Fo Not make yourself crazy, they will take a knew one at the port. Link to comment Share on other sites More sharing options...
MsTabbyKats Posted July 21 #4 Share Posted July 21 I didn't have a problem but my husband did. Finally....a took another selfie of me for his acct. They took one of him at check in. 2 Link to comment Share on other sites More sharing options...
Fissues Posted July 21 #5 Share Posted July 21 Don’t do it. It’s silly. They’ll take it again anyway Link to comment Share on other sites More sharing options...
xcell Posted July 21 Author #6 Share Posted July 21 I finally got it. . The problem. Is I couldn't get my boarding pass without it, as it wouldn't complete the check-in process. Just hoping MSC will read this and improve the app. Link to comment Share on other sites More sharing options...
vandals04 Posted July 21 #7 Share Posted July 21 I was having trouble with the app and it seemed to work much better from my computer. Obviously you need a camera but just a suggestion. Link to comment Share on other sites More sharing options...
xcell Posted July 21 Author #8 Share Posted July 21 My phone (google) worked for me and my older daughter and then tried galaxy tab (didn't work), iPhone finally worked. I think their criteria is too strict ... especially if they are going to retake at embarkation. Link to comment Share on other sites More sharing options...
maclover Posted July 21 #9 Share Posted July 21 (edited) Try to have a 2 years old toddler to take a selfie as the app doesn’t allow to rotate camera… that’s the real challenge 🤪 Edited July 21 by maclover 1 Link to comment Share on other sites More sharing options...
dbrown84 Posted July 21 #10 Share Posted July 21 Which is why I skip online checkin altogether. It offers little to no value (in my opinion), and just causes frustration Link to comment Share on other sites More sharing options...
Rare Best Cat Mom Posted July 21 #11 Share Posted July 21 4 hours ago, MsTabbyKats said: took another selfie of me for his acct. They took one of him at check in. That's what I did -- I used my spouse's image for my check in. They took a new one of me at check, of course. 😉 1 Link to comment Share on other sites More sharing options...
ray98 Posted July 23 #12 Share Posted July 23 Its pointless anyway.....I just took one of myself to get through it and they retook them at the port anyway. Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now