mmarsh Posted September 13, 2008 #126 Share Posted September 13, 2008 Does anyone know where Claudio is? Did he retire completely or just transfer to another ship. Always tried to plan our cruises around what ship he was on. Thanks Link to comment Share on other sites More sharing options...
2inTul Posted September 13, 2008 #127 Share Posted September 13, 2008 Does anyone know where Claudio is? Did he retire completely or just transfer to another ship. Always tried to plan our cruises around what ship he was on. Thanks Please see this thread: http://boards.cruisecritic.com/showthread.php?t=806172&highlight=claudio Link to comment Share on other sites More sharing options...
mmarsh Posted September 13, 2008 #128 Share Posted September 13, 2008 Thank you for your response. Since I posted I received an e-mail from a friend who received a note from Claudio telling her that he was leaving to work in London and Majorca Spain. I will miss him terribly. We leave in two weeks on the Jewel in a CV. Do you know who the Concierge is on the Jewel? Thank you. Link to comment Share on other sites More sharing options...
2inTul Posted September 13, 2008 #129 Share Posted September 13, 2008 Thank you for your response. Since I posted I received an e-mail from a friend who received a note from Claudio telling her that he was leaving to work in London and Majorca Spain. I will miss him terribly. We leave in two weeks on the Jewel in a CV. Do you know who the Concierge is on the Jewel? Thank you. Alexander Forbes is currently the concierge on the Norwegian Jewel. Link to comment Share on other sites More sharing options...
pixiedustdawn Posted September 13, 2008 #130 Share Posted September 13, 2008 YOu are correct...I meant to post that Humberto will be on the Sun early next year.. one of the terrific waiters in Cagney's -Michael is going to the Star...a lovely young man... Does anyone know the next Spirit Concigiere (sp?) after 9/20? thanks... We love Michael! Yes, he did say he was going to the Star when he returns, but hopes to return to the Spirit soon after. Link to comment Share on other sites More sharing options...
VoyageVirgin Posted September 13, 2008 #131 Share Posted September 13, 2008 Does anyone have an e-mail address for Alex? We are going to be in the GV on a TA that departs next week, and 3 of us are travel writers -- we wanted to give him the "heads up" because we would really love to interview some of the chefs, sommeliers, and the spa director and possibly get some behind the scenes tours. My grandmother who is also going on this trip sailed on the Jewel and had Alex as a concierge before - she says he is simply the best that there is. (and good looking to boot!) I would think the concierge could introduce you to the right person to coordinate the interviews - who I think would be the ships coordinator - can't for the life of me remember what their title is - but they will normally attend the meet and greet as well as arrange for tours etc. Link to comment Share on other sites More sharing options...
Bennett'sCruise Posted September 13, 2008 #132 Share Posted September 13, 2008 Our last round in the CV we had the "wonderful" Mr. Forbes. He treated us with complete disdain and seemed to cater to the large family from Australia in the Garden Villa. I do not know if it was because we have children, but he was rude, unresponsive and not helpful. If not for our butler we would have been really ticked!We , as well as 3 other families in the CV's,were VERY unhappy with his "service"- 2 of the families refused to give him a gratuity.:confused::confused: I am glad he has left the Jewel- hope he won't be back before our next year's Jewel cruise! We were actually concerned that he would be on our next Pearl... I mentioned CC boards to him at embarkation and he snorted and said "no one that knows anything reads that ..." then I told him that is where I had heard his name , spoken highly of! We had a pleasant conversation, but ended up doing most of our own concierging... But he is good looking! Huh? Hmmmm ... sorry for your rotten experience with AF ... he must have been having a reeeeally bad day ... cruise. We have heard only good things about him and our own experience with him was fabulous. Also ... DH and I have been treated extremely well by staff/crew on NCL. In fact, I told DH after our last cruise that maybe we ought to try to cruise just once w/o affiliating ourselves with CC to see if it's the affiliation that is getting us such great treatment or are they just super great folks normally. Our only other Concierge experience was with Karan on the Jewel this past Spring. He was fabulous ... could not do enough for us and our family. We found him to be very personable who got things done before we even thought to ask. Link to comment Share on other sites More sharing options...
watchdiva Posted September 13, 2008 #133 Share Posted September 13, 2008 Kathy - we've had the absolute pleasure of sailing with Alex before and I'm shocked at your experience. I nicknamed him "magic man" and before the end of the cruise, when DH and I ran into the HD and Captain one night, THEY even referred to him as magic man. Our experience of sailing with Alex as a concierge couldn't have been better and started on the first day when I couldn't get my new IPOD to work and Alex personally came up to the suite, patiently explained that I needed to first TURN IT ON and from that time on, we knew we were in for a great experience. He arranged a private tour of ALL of the ships galleys (excepting the crew galley) for me and arranged for my tour guide to be the executive chef. He was unfailingly polite, professional and to us, exemplified all that we love about NCL. Maybe you'll have a chance to sail with him again as your concierge and you will then see why so many of us think Alex is fantastic as a concierge and a true credit to NCL. Link to comment Share on other sites More sharing options...
time2cruise1 Posted September 14, 2008 #134 Share Posted September 14, 2008 Does anyone know what ship Ruth is on. We met her on the Sky in 2002 ( I think). She was great we even had dinner with her one night. She was on the Jade when I was onboard in July. She was supposed to start vacation in late July but that got delayed to August when one of the other consierges resigned and they needed coverage. Link to comment Share on other sites More sharing options...
calikak Posted September 23, 2008 #135 Share Posted September 23, 2008 Simone was the concierge on the Star as of 9/20. She got us the dinner reservation we wanted and was very personable. Link to comment Share on other sites More sharing options...
TrinaLC Posted September 23, 2008 #136 Share Posted September 23, 2008 We had a very different experience too with Alex than "Kathy". He was friendly, courteous and charming, and went out of his way to make our trip. As to his views about CC, he said it was a little intimidating to know that his every movement was likely to be reported on! He also said his mother reads it occasionally, so he hoped people were saying nice things! (I'm wondering if Kathy misunderstood what Alex said about CC; I think all the ship officers/senior staff have a very good idea of the power of CC ... and that real cruisers are indeed the ones reading it. Alex certainly does!) Link to comment Share on other sites More sharing options...
TrinaLC Posted September 23, 2008 #137 Share Posted September 23, 2008 Anyone know who is likely to be the concierge on the Dawn in March of 09? Who are the butlers? Link to comment Share on other sites More sharing options...
marilynd Posted September 23, 2008 #138 Share Posted September 23, 2008 We are just off the Jade. The concierge is Monica. She was a good concierge. Not as good as Alex, Ruth, Claudio or Carlos. She seemed new at her job. Link to comment Share on other sites More sharing options...
SydneyD'Augstralia Posted September 23, 2008 Author #139 Share Posted September 23, 2008 Does anyone know which ship Carlos is posted to these days? Link to comment Share on other sites More sharing options...
Planer's Edge Posted September 23, 2008 #140 Share Posted September 23, 2008 Last I knew, Carlos was on the Pearl. PE Link to comment Share on other sites More sharing options...
time2cruise1 Posted September 23, 2008 #141 Share Posted September 23, 2008 Anyone know who the concierge on the Spirit is now. My understanding Humberto just left for vacation Link to comment Share on other sites More sharing options...
Planer's Edge Posted September 23, 2008 #142 Share Posted September 23, 2008 Anyone know who the concierge on the Spirit is now. My understanding Humberto just left for vacation Karan Arora PE Link to comment Share on other sites More sharing options...
Salsera718 Posted September 23, 2008 #143 Share Posted September 23, 2008 John (PE) I'll be on the Spirit with some friends on Saturday for a 1 niter...Can you email Karan with my name and I will say hello for you if you like...I'd like my friends to be impressed so they will cruise again....let me know...love to Cynthia. I'll be back on the repo roll call after Saturday...lots going on...Marla Link to comment Share on other sites More sharing options...
Salsera718 Posted September 23, 2008 #144 Share Posted September 23, 2008 John (PE) I'll be on the Spirit with some friends on Saturday for a 1 niter...Can you email Karan with my name and I will say hello for you if you like...I'd like my friends to be impressed so they will cruise again....let me know...love to Cynthia. I'll be back on the repo roll call after Saturday...lots going on...Marla Marla De Jesus & Jorge Ramos room TBA still Link to comment Share on other sites More sharing options...
Salsera718 Posted September 23, 2008 #145 Share Posted September 23, 2008 John (PE) I'll be on the Spirit with some friends on Saturday for a 1 niter...Can you email Karan with my name and I will say hello for you if you like...I'd like my friends to be impressed so they will cruise again....let me know...love to Cynthia. I'll be back on the repo roll call after Saturday...lots going on...Marla Marla De Jesus & Jorge Ramos room TBA still Link to comment Share on other sites More sharing options...
Planer's Edge Posted September 23, 2008 #146 Share Posted September 23, 2008 Sorry Marla. But, I don't believe Karan is boarding the ship until Sunday, the day after the CTN. PE Link to comment Share on other sites More sharing options...
Salsera718 Posted September 23, 2008 #147 Share Posted September 23, 2008 thanks...John...as always..the man with the answers...but do you know who will be on for Saturday? Link to comment Share on other sites More sharing options...
Planer's Edge Posted September 23, 2008 #148 Share Posted September 23, 2008 thanks...John...as always..the man with the answers...but do you know who will be on for Saturday? I have sent an email out to find that answer. It may actually be Karan. I just re-read his last email to me and he stated he would return to the Spirit on September 31st. But, there is no September 31st. The last sailing went out on September 21st. So maybe he mis-typed and is on the ship as we speak. PE Link to comment Share on other sites More sharing options...
Planer's Edge Posted September 23, 2008 #149 Share Posted September 23, 2008 Marla, you are in luck. Your Concierge for the CTN will be Karan. He did actually get back on the ship on the 21st as compared to the 31st. PE Link to comment Share on other sites More sharing options...
Planer's Edge Posted September 23, 2008 #150 Share Posted September 23, 2008 Marla, if you get your cabin number before you leave for the pier email it to me and I will forward it to Karan. PE Link to comment Share on other sites More sharing options...
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