dog

I am certain they are referring to January 22, 2024.

Thanks for showing us another source!

Thanks for confirming OP’s information.

I pre purchased for March 22/25 on the Sun, but did it last week, no problem. Got my elite discount.

Yes, even though I pre purchased for 2024 cruises- I’d like to see source. Any travel agents get this news?

Why does the caller have our information- loyalty level etc?

I expected this. I always prepay crew appreciation, wifi, purchase case of water right after I book cruise. These are refunded to my credit card IF I end up cancelling the cruise.

Contact the credit card company too.

As many others mentioned in this forum we are well aware of this matter. I am very sorry your parents got caught up in this mess.

I do this on every cruise to recognize outstanding crew.

Excellent information. Thanks for sharing!

This is a very important thread. Very relevant especially now. I have 4 Princess booked. I have been receiving these calls about once a week. Sometimes it says Princess and other times Santa Clarita. I let it go to voicemail now.

Mine always took care of this for me. Sad when she retired a few years ago.

Customerrelations@princesscruises.com phoning is fairly useless

I had the aft corner PH suite in Caribe deck on Discovery. It was fantastic.

I’ve started giving input at Guest Services- they have forms and a comment box. Crew have thanked me for the recognition while I am still on board.

Excellent information.

OBC. On-board credits can only be used once on the ship. Except excursions may be booked precruise online through the personalizer. Do your parents use the App to see their book and travel summary ? It can be viewed in the Princess website.

Customerrelations@princesscruises.com Princess Instagram message function website feedback at bottom of Princess contact page I have used these options to successfully get through to someone I don’t know anyone who have booked through Princess Promotion, but it is on their website, so ask for a Supervisor to escalate this matter. I’ve recently had major issues with their website & app, but it was fixed quickly. phoning Princess can be frustrating good luck keep paper copies of everything

Did they purchase travel insurance?

Let us know after you experience it. Thanks

Makes sense to me.

What shows up under Dining Type? So there is no mention of Reserve or Signature Collection Experience - where no reservations are needed?

Thanks! It is all fixed now. Spent 2 days dealing with website and app versions and customerrelations@princesscruises.com, as well as, give feedback on website- got the message and fixed it.

Here it is.