and PIN if cancelling over the phone, which was not what allegedly happened.
Someone allegedly created a duplicate account, which takes a first and last name, date of birth, phone number and more. If this happened at all, it was identity theft, as Carnival has said.
Meanwhile, while the grifter hasn't posted anything else that has been picked up, so either she shut up of someone shut her up. But the virus (false rumor) carries on.