Great advice. The issue with the temporary renewals online, is they couldn’t locate them in the system. OP did not advice if it was online or in the mail application or if it was a new PP.
Because of the issue, they stopped the online process for a while.
But, at this time the OP would need the assistance of the regular passport office in MIA or of course the reps of FL.
I would call the Miami passport office first thing tomorrow morning for help.
We were lucky, did mail in renewals all expedited, priority mail and received them back in 4.5 weeks. We used the Philadelphia branch for our mail in.