PacnGoNow

According to their update information, you should not be affected since your traveling in August. You should be able to book your dining NOW. However, it seems their programming is affecting many who are trying to book MDR or SD at this time. Let us know when you are able.

Of course, we know it’s subjective with some ports. When we traveled with children, they were much more lenient. Q & A May I bring my own food on a Princess cruise? The only food that Princess always permits onboard is pre-packaged items, such as breakfast bars or snacks. Most fresh food is subject to customs restrictions and is highly discouraged

SMH. Ridiculous. When’s your cruise? July the Sun? Retry after June 17th, once they have finished their update. I hope it’s on sked.

Yes, I bet they do! Lol. Just quoting the rules. Security does their own thing. But, Princess does say only pre packaged foods such as snacks and food bars.

Great idea! If they allow you to bring food OB. From US ports usually only pre packaged food is permitted. Would be up to customs that day. 🥴

They did put Happy Birthday Jim on the cake I pre ordered. DH did not like the fondant icing. Taste like rubber! Lol Very cute cake, though. Anyway, if you have a few days, you might check with your head waiter and ask if a cake for 10 could be made, customized with name, etc. Not sure how much they would accommodate you, but I bet they will try. I requested lemon meringue cake for my bday and it was just for the two of us. They did it and it was much better than that chocolate mousse cake. Normally, I don’t mention our celebrations because we don’t like all the mousse desserts. But, they asked me what I liked. 🥴

Not sure if the dining is open in Nov for the Sun. If it is, then I would try again, but try on the website version of the App under Dine my way. It also could be ab error response because the IT department is redoing the MDR on all the ships for cruises after Sep 14th. The reservations should he up and running on June 17th! Hopefully. This is not supposed to involve SD, but I bet it will affect them while they reprogram. JMHO

According to Princess, you do have early access to Dine my way. https://www.princess.com/downloads/pdf/cc/captains-circle-loyalty-benefits.pdf You should be able to make it on June 17th, IF it’s up and running. Unless, it’s a new ship, they may not be available yet. IDK.

This is not on the website, you will need to use the App, as demonstrated above. If you don’t want to download the App, you can ask your TA or CVP to purchase it for you. My CVP would no it if I needed them to. If you booked directly with PCL, they could assist, but many of them are not trained properly. Or, you can purchase it once OB. NP.

I agree! It grosses me out. They are probably also the ones who do not wash their hands upon entry to the buffet. SMH

Great review! We too, love the Enchanted and her crew is awesome!

As others have posted….NP. This is normal, due to programming, on the airline side. Have a great cruise!

Yes, I’ve broken $100 bills down many times at GS.

We stayed on Caribe and loved the lg balcony. Don’t remember the Dolphin deck on Coral class ship. Great question.

Yes, and I should not respond so early….I need to wake up first and smell the roses!!🌹 Luckily, @Mark_Kcaught it! OMG! Happy Mother’s day eve everyone!

MDR for cruises Sep 14 and after, reservations will be open to book or rebook MDR effective June 17th. (Hopefully) They used to say you had to wait until after FP, or be Elite, etc. But, we all know many have been able to book in advance of FP. So, just try it on June 17th or after. Try the App or the website version of the App. Should be interesting to see if they complete the update by then.

You’re right. Thanks for that. That’s the reason I asked if it was the June Sky booking. FP should have been made. IDK. Maybe this is another cruise, further out? If so, when they make FP on the cabins they are using, the TA is going to want FP on all of them or charge the cancellation fee on the ones they cancel. You would think the TA knows how many bookings they made? UK rules are different than the US rules. Interesting to see what happens.

Welcome to the Princess forum. First, just be aware, the rules of CC…we are not permitted to mention the name of any TA. I have not encountered your dilemma of duplicate booking cancellations past the FP, in the UK, I presume. I see you are booked in June on the Sky. If it were me, at this point, I would check in for the cabins you are using, get ready to sail for those cabins totally. Print out your travel summaries. If questioned, upon check in, explain the error and that you tried to cancel the extra cabins, as they will be no-shows. My concern is that those cabins are assigned in duplicate for some of the same passengers? Maybe someone in the UK that has used this TA could let us know, if they’ve ever been billed post cruise by the TA? My other suggestion, would be to ring PCL in the UK. Tell them the TA is not cooperative and you would like PCL to get those extra cabins, booked in error, back in their inventory. Most likely, they will not touch a TA booking. So, this is up to you, if you want to pursue. Do let us know what happens. Why didn’t this booking cancel, when FP was due? Should have cancelled already. Check the website.

If you cancel it before the cruise, at least 3-5 days before sailing, it should go back on your cc. If you get close to sailing or once OB, then it goes to your folio as refundable OBC.

Yes they will. Just tell GS, they will do OBC for you.

Welcome to CC and the Princess forum. It has, for some, shown a charge and then comes back as 0, or it doesn’t charge the card. However, the IT dept is changing the dining on the App and will be finished on June 17th. Now, this is supposed to be for the MDR and not SD Specialty dining. Also, if you’re referring to a July booking, it should not affect you. Because of updates, it could affect your booking it right now. So, if it does charge you on the credit card, once OB the GS can credit it as refundable OBC. Or, you could just call the dine line on your cabin phone and book the SD reservations that you want. That’s what we do. It does take a few days from when you add the package to reflect on the App. Try again. Or, use the website version of the App, cruise personalizer, dining.

I’m really shocked. Better late than never! Or, is it? We do miss you, around these parts. Best of luck to you! Happy sailing.

This is from the Princess website. Handy tool. 5 hours International or 4.5 hours domestic flights from arrival time. https://www.princess.com/learn/faq_answer/pre_cruise/travel_transportation_faq/flight_guideline_ports/

Never happened to us. They do have airline crew contracts. Could they honor the rate at another Hyatt Place nearby? Was this VT? Worth a call to them. Let us know.

It may have been due to the TA booking the excursion for us. Most of the time, it just shows as a refund on the CC. They really should have a better process for cancellation on excursions.