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cltnccruisers

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Everything posted by cltnccruisers

  1. We've been getting casino comps from Princess for a while now. We're booked for a Circle Caribbean on Majestic in Feb, 2025. Not sure why we started getting the casino offers, but it's a great way to keep cruising into retirement. We get comp'd a deluxe balcony and for a few hundred dollars bump it up to a mini-suite.
  2. We're booked for the Circle Caribbean on Majestic in Feb, 2025. Mostly the same itinerary. Will definitely be following along.
  3. Won't be on Majestic until Feb, 2025, but it's never too early to follow along.
  4. We're booked on the Sun Princess TA, Nov 1, 2025.
  5. Princess has been releasing 2025 sailings in dribs and drabs. Noticed a TA for Sun from Barcelona to Ft Lauderdale Nov 1, 2025. 15-Day Spanish Passage Barcelona, Spain to Ft. Lauderdale, Florida 4 Ports: Barcelona, SpainMalaga, SpainGibraltarSeville (Cadiz), SpainSanta Cruz De Tenerife, SpainFt. Lauderdale, Florida
  6. Find out when we get onboard, I guess.
  7. OK. I was having some trouble reading the deck plans, so my mistake.
  8. We're in 11435. If I'm seeing things correctly, the cabana starts just aft of us.
  9. A few years ago our CVP submitted us for an upgrade on Caribbean from a balcony to a mini-suite. She didn't tell us because she hadn't had much luck with that in the past. Then, out of the blue, we got notice that we had been upgraded and would we like to make the change. We didn't actually have to do anything but accept.
  10. On our recent Princess cruises, casino smoking was pretty light and restricted to a small area. That restriction was not enforced, however. We mitigate the problem by playing during the day.
  11. We like Caribbean Princess a lot and enjoyed all the Solstice class Celebrity ships. Our daughter has gotten hooked on Princess and we'll do this one with her. She gets casino comps, too, and that is a decision maker for us. We're hoping there will be a 2025 Moroccan Passage available, maybe on Sun. They're doing that on Caribbean in 2024 but we're already fully booked. So we keep our fingers crossed for 2025.
  12. We just came off a TA on Celebrity Reflection. We are fans of both Celebrity and Princess for different reasons. Absolutely agree with your staff assessment. Unfortunately, we had a couple of very bad experiences with this past cruise. After one more booked cruise on Celebrity Silhouette next April, we'll be returning to Princess. Not that it's the only reason, but you can't beat the casino comp prices. 😀
  13. Booked for 10/19/24. Just a 7 night with St Thomas and San Juan. Covered by a casino comp an added a granddaughter as a Christmas present. Sun looks like it has some interesting features.
  14. We found our CVP during the recovery from COVID. We had to reschedule a family cruise 3 times including adding and removing people, upgrading cabins and assigning FCC properly. I've been in IT since 1979 and don't think I ever could have managed this without her. We'll likely go to her when we book this, but I like to have all my ducks in a row and quacking in three part harmony first. 😀
  15. Yep. That's very clear in the promotion mailer as are the booking and sailing dates. This was the first time we saw the Players Club tag and the $0 for eligible cruises. Really like that.
  16. We bounce from Celebrity to Princess and back. Generally, we find both to be to our liking for different reasons. We've also had issues with both. We've got a booking on Silhouette next April. We are considering following that with a casino comp on Enchanted in August. Hot in the Caribbean, but you can't beat the price. 😀 We recognize several IDs on this thread and respect your opinions. So if you have any comments on Enchanted vs Sky we'd appreciate them. Full disclosure, we really didn't like Sky. Good Spirits was terrible and when Alfredo's becomes preferred over the MDR it doesn't say much for the food.
  17. DW and I both get Casino comps. She get an inside and I get a balcony. Naturally, we take my balcony. We have upgraded to a minisuite in the past and it was pretty reasonable. I noticed the other day that when we check for cruises under my ID it comes up like this: So we'll just continue on without having to call anyone. Also, just playing around a bit, I found that this also will work with TAs. At least under the current promotion. If they offer the same promotion for 2025 we'll definitely go for a Moroccan Passage from Rome to Ft Lauderdale. Fingers crossed.
  18. Same issue moved me to a kindle. I load 4 or 5 books before every cruise. I see you are from Bethel Park. I graduated from BPHS in 1972.
  19. This was our first TA. I knew about the time changes. Just wasn't expecting such an effect - age, maybe. Early on in one of his 10:00 announcement, the Cpt said 40%. Either way, it was really nice. DW doesn't really like buffets, but we did OVC a few times for lunch and I went there for early coffee since the station in the Hideaway wasn't up until 8:00. Very good selection and with low capacity no hunting for seating. Never went hungry in MDR and the staff was excellent as usual. Yasar was our Asst Maitre`d in MDR and I does morning duty in OVC. One morning I asked if they had any french vanilla creamer. He said he'd check and let me know that evening. Turned out he couldn't find any, but when it came time for after dinner coffee he showed up with a pitcher of vanilla syrup. A perfect solution and the kind of service we have been used to on Celebrity.
  20. DW could sleep through anything, but even she couldn't sleep through this. I've always been sensitive to things that go bump in the night. We still have a partial family cruise booked on Silhouette next April so we're not dumping Celebrity totally. But we mainly do the Caribbean and have started to have repeat itineraries. Time to go farther afield, maybe.
  21. We have one more booked with Celebrity on Silhouette. I'm inclined to cancel it, but DW isn't. After that, we'll see. Four past cruises with Princess. Loved Caribbean Princess. Hated almost everything about Sky Princess. We also found a great Princess Vacation Planner who helped us through a lot of post COVID trip changes. Weren't impressed with NCL and the HAL itineraries in the Caribbean are nothing we haven't already done. But we'll check them all out again.
  22. This was our 5th Celebrity cruise but our first TA. It is also the first time I have had anything negative to post about Celebrity. The MDR was excellent as expected. The entertainment was good. Embarkation and debarkation were also handled very well. So, they continue to do some things very well. But now for the negatives. Some completely out of Celebrity control, some within. There were a couple of days of rough seas from the weather. Can't do much about that. Can't do much about the time changes either, but they sure played havoc with us. Now things they can and should control. I have a habit of checking the Cocktail of the Day and trying it at different bars. I am not exaggerating when I say that you could order the same drink in 3 different bars and have completely different experiences. Bartending is not unskilled labor. Celebrity needs to get them all working from the same bartenders guide. Also, we were at 40% capacity. You might think the service would be faster, but it was not. Now for the incident that may end us as Celebrity customers. Two days out of Bermuda we started to hear an intermittent whistling in our cabin. The wind was picking up so we put it down to a seal problem with the door. But overnight, it started getting progressively worse. In the morning, I went to Guest Services to report the issue. I took audio evidence which I played for the rep. He had obvious difficulty understanding the issue. He went to another rep who told him to tell me they'd have someone check it. No one ever showed up. So on the way to dinner, I stopped again with more audio evidence. This time a different rep said it was just the weather. OK, the weather is a factor but not the root cause. I got a deer in headlights look. That night the whistling reached ship alarm levels and much more frequent. So at 6:00 the next morning I'm back again. Apologies to the young lady on duty, but at this point she is the face of Celebrity dealing with a sleepless, angry customer. To her credit, at least she acknowledged that the sound was a bad thing. But that's as far as she went. So I demanded to speak with the Director of Housekeeping. She's says he isn't on duty until 9:00. I don't care. Wake his ass up. I haven't slept for 2 nights, why should he? I was not a happy camper and plunked my butt in a chair and fumed. A few minutes later the night engineer shows up along with what I could only guess was security backup. We head up to the cabin and he immediately goes to the balcony door. Open the door, noise stops. Close the door, it immediately returns. Within 30 seconds he finds a split in the seal. THAT IS THE ROOT CAUSE! It is also what I had told the previous reps that I thought it was. So with the RC identified, the night engineer gets on the phone and tells someone we need to be moved. At one point he says very pointedly, "It's really loud!" I lobbied for a suite but instead got an angle cabin that we had used before on Solstice ships. Now for what may end our affiliation with Celebrity. The only follow-up we had was a brief call to see if the new cabin was acceptable. No apology for the first 2 reps acting like I was some drunk idiot. We actually drank very little on this cruise so the drink package was kind of a bust. From what the night engineer said, there was no record of the issue entered that he could find. I've been in IT since 1979 - often in customer facing positions. YOU NEVER TREAT A CUSTOMER LIKE THAT - EVER! You always document the issue and use a process called Root Cause Analysis to determine if it is isolated or more widespread. Has anyone else reported this? No? OK, let's start with a visit to the cabin since the passenger has provided audio evidence. It took over 2 days for that to happen and then only because I made a spectacle of myself. I've documented all this in the post cruise survey. Guest Services got a 6. It would have been lower had the night engineer not backed us up. I DO NOT expect any response from my survey comments. We've had some pretty good experiences with Princess lately. Maybe it's time to give them our money again.
  23. Looks very tasteful. DW just commented that's good that it doesn't look like it's in a Hallmark movie.
  24. This is great. We have friends on Beyond now. Tom & Cat. Cat's 50th b-day today. Looking forward to following along.
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