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Ombud

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Everything posted by Ombud

  1. JMHO everything else is, unfortunately, irrelevant. But I've read that you need to contact the Princess Casino customer service, 800-355-7636 9am to 5pm Monday - Friday Casinos, not 'regular' customer service. Hopefully the 10 calls were to that # (and I misread). Wishing you a call back. Customer service line is frustrating which is why I leave it up to my CVP to resolve issues (but extending use by dates is something she can no longer do)
  2. Ombud

    B2B Perks

    @chubbypiggy I did not know. I found out when I asked how many were left and it was 20+. In that each pkg is only 15 then I think both loaded. Except on Caribbean last month. Went thru 2 a day (10 day cruise) and disembarked with some still on it. But they charge me for every pot of tea. And then I have GSD refund me. They're losing out bc it moves nonrefundable OBC into refundable OBC & I collect cash at the end. Their loss but just 40+ so I guess they don't care
  3. Ombud

    B2B Perks

    @chubbypiggyMy recent cruises: Dec 22 : Caribbean Princess Sept 22 : Enchanted Princess June & July 22: Discovery Princess May 22: Ruby Princess Dec 21 : Emerald Aug 21 : Majestic Cruises prior to August 2021 are irrelevant bc everything changed during shutdown. Guess I've cruised alot but this year will be slower. Just April, May, June, November .... I think Not back on for a few months & will also dbl check on that one
  4. Not true if you're near the State Dept. Call 1-877-487-2778 and explain that you are traveling within 14 calendar days and need a same day expedited passport. Easy peasy Like I said: Rafa (Grandson not Nadal) had 11am appt for 1st passport / passport in hand at 1 / on 6pm flight to Paris. The 1-877-487-2778 line will tell you when / where / info to bring / wish MedallionClass app & process was that easy
  5. Ombud

    B2B Perks

    @chubbypiggy I have always gotten 2 coffee pkgs and I'm a solo. Once I complete the 1st one, I get the 2nd one EXCEPT on the Enchanted & Discovery Princesses they loaded both at the same time.
  6. Ombud

    B2B Perks

    What's TAD definition on CC?
  7. I don't know when it is or where you live but Rafa got a same day passport at the State Dept in SF. 11am appt, had it by 1pm, 6pm flight to Paris. I'm tracking my online renewal now. Normally expedited in 3-5 weeks / most in 3. Normal in 6-9 weeks / most in 6. Or so they say. Submitted 1/11/23, received 1/23/23, assigned 1/23/23. Expected 2/16-28/23 needed 4/16/23
  8. Wow!! Guess I'm abnormally lucky again (although she sometimes gives me a new booking#). Don't mind that as long as it comes with more OBC, lower price, same or better room. Right now I've only got 2 not assigned to her & she's straightened both of them out. (Category sold out and priced higher now ... These are holdouts from late 2020)
  9. Ombud

    B2B Perks

    Thanks .... yes it's from San Pedro
  10. Oh ... I guess I'm not as easy going. My CVP has it listed that I only want to be contacted before noon (we're both on the Pacific Coast) and email is perfectly fine. She has a huge list but always responds same day Agree with @Steelers36. that's strike 1 & 2 .... 3 strikes they're out
  11. I'm doing my very 1st B2B in May .... a 5 day then a 16 day. Heres where I'm a little confused, hoping other CC Members can shed some light: 1. Can I bring 2 bottles on? (Like Reisling but not sweet one) 2. If I trade my minibar for coffee, does that coffee card work on the 2nd cruise? 3. If so, can I trade the minibar for a bottle of wine? Thanks. I know I might be able to search history for answers but want to know how it is IRL post restart & hard to search on the droid
  12. IC has donuts each morning until 10 or 11 .... depends on when they run out. But custard filled ones only available every day in Hanukkah.
  13. I took the tax loss and bought CUK @ 6.50 which also gets Shareholder OBC.
  14. I had 2 March 2020 cruises on the Grand Princess canceled. My granddaughters Goodwill credit (the bonus amt) expired 12/31/22 but her other FCC is good until the end of this year so unless you took cash + Goodwill FCC you still have OBC = the amount you paid for cruise
  15. I have ordered appetizers / small plates on the app but following to see if anyone has ideas other than a mixer .... doing 1 for April cruise
  16. Logging progress in case anyone's interested: 1/11/23 - submitted 1/23/23 - flipped to received so earliest I can change to expedite (didn’t) 4/14/23 - needed to avoid a trip to city hall for a certified birth cert
  17. I ask the Head Waiter and get one. Problem is it either needs to be by 5:30 or after 8. And it has to be in MDR Deck 5. For some weird reason it's always been there. (1st time I started to walk out bc it was too noisy, next 6 times I asked if the HW wanted to take my order the day before or let me have the same table each night. They preferred same table / staff) Omit black / white pepper from all dishes
  18. If you want to get rid of the gift card and have OBC why don't you just buy OBC?? I've done that with a gift card
  19. I haven't seen a huge rise in hotel prices but they've increased (I do land only trips as well). I have seen a bump up in flights. Used to be NS around 785 to Sydney AU (according to my screenshot reservations from 2018 & 2019) but right now I'm satisfied with 2006 and that isn't even NS!! What the heck is up with flight pricing??
  20. Sounds like the one I fired ..... which is easy to do BTW. My 1st one (M.R.) had spoiled me but retired. My 2nd one was a total nightmare so I fired her. Got another good one now. Never let's me book nonrefundable deposit (unless it's $1) always suggests a few $$s more to keep it refundable But I have written a query to the powers: "Why is it that some ships have the vegan / vegetarian menu and others have an extremely limited option on the standard menu?" Wasn't happy when I discovered that. Adapted but disappointed
  21. I'm a coffee / tea drinker not a wine drinker although I often have 1 glass a day. What makes the most sense for me personally is: $16 daily gratuity $7.50 per day wifi IF AND ONLY IF there's alot of sea days $0 trade minibar for 2 Coffee [or Tea] Lovers pkg $23.50 a day $7.08 dz waters precruise Carryon 1 bottle wine Now if I had 2 glasses wine every day or get hundreds of OBC my answer might be different
  22. Not a mini-suite cruiser and only Princess standard ex the 1 time i had a free upgrade but that said I've just gotten it done for free at internet cafe & GSD. I've heard others go to crew chat, put in the request, pick up at GSD as well. The simplest task was the internet cafe
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