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  1. I hope you have a wonderful time on your 7/29 cruise but your admonishment of those if who view Ponant’s unilateral change in their terms and conditions as bad business seems ill informed. We had several other travel plans affected by pandemic, with no other issues in being made whole (including by another cruise line) Ponant is behaving like a company disinterested in the long view and that there is a firewall between them and the PG is troubling. Frankly, we had doubts they would be around for us to use our future cruise credit. No worries, we filed a credit card dispute (first ever) and received everything back. We love the PG and hope they survive and thrive but it will take time and multiple reviews by folks I trust before we consider another booking.
  2. Those Nav. Itineraries in FP look nice and, I have always thought a bargain if you sort out your own air (7500 credit per person) combined with the current $1000 OBC makes for a very low per diem. Many trips to FP, all on the PG but have cruised the Navigator in E. Caribbean and it was fine. We’re divers and those itineraries visit the best islands for that as well. Happy planning!
  3. There is some news today https://la1ere.francetvinfo.fr/polynesie/deconfinement-total-polynesie-834592.html?fbclid=IwAR3cPe-XHfG8k26wsVFpEs0B5taGuZOuK8_irg7DnlMz5ZG4gP3rCHm3WVg Run it through google translate, cannot paste it here fore some reason Stated ATN flights resume July 1 It looks like the authorities in FP mentioned the resumption of international travel but the conditions for travel are, as expected, demanding: Le tourisme international reprendra suivant un protocole sanitaire rigoureux : test négatif 72h avant le départ, quatorzaine sur le territoire en hébergement dédié du Pays ou à domicile selon des conditions strictes et nouveau dépistage à l'issue. Un suivi sanitaire quotidien est organisé par les services de l'Etat avec des possibilités de contrôles par les forces de l'ordre. Chaque non-respect de la quatorzaine sera sanctionné pénalement. International tourism will resume following a rigorous health protocol: negative test 72 hours before departure, fourteen in the country in dedicated accommodation in the country or at home under strict conditions and new screening at the end. Daily health monitoring is organized by the State services with the possibility of checks by the police. Each non-compliance with the fortnight will be penalized. Source:
  4. https://www.google.com/amp/s/amp.rnz.co.nz/article/1d7705e3-3511-455f-a1f4-91f0a3bd4cf8
  5. Our sentiments exactly.... not to be crass but over the years we have (happily) spent a small fortune returning to Paul Gauguin, again and again, and have influenced others to cruise her as well. We are not alone; I think the ship enjoys a high repeater ratio especially given her limited itineraries (which we think are near perfect btw but many people seem to be working a bucket list) This is the worst treatment of clients we have ever seen. I’m noticing an increased presence of PG on social media and starting to received regular promotion emails again...not going to make up for their horrendous policy change.
  6. Not sure third party default is an option in US. I did a dispute, the funds were credited immediately and the cruise company has a period of time to respond/refute which seems likely. Gathering up docs to be ready when that happens.
  7. Says the guy who closes his posts with ‘my confederate two cents’ and list ‘supporting Donald Trump’ on his profile. Project much?
  8. We keep the beloved PG staff in our thoughts for good wishes... they are the ones who have made that experience so exceptional. Ponant though.. my thoughts are closer David’s
  9. I’m in the same situation as you; took our money under one set of T&C and now won’t honor them....
  10. I think for a 2021 sailing the old rules apply (100 pp fee) but haven’t checked the PG site in a while. Also, that assumes they do not BK or ‘reorganize’ before they get that money back to you. I know a lot of cruise lines are quoting 90 days for refunds so maybe okay.... it’s just that Ponant seems to have kept PG at a distance and that troubles me.
  11. Yep, this has happened to us.... we have taken MANY Paul Gauguin cruises and have taken my parents twice... and directly responsible for 6 other people cruising with them. This is not how you treat people whose business you value.
  12. Deceptive seems like a strong word. Cook Islands restriction announced on the 5th, cruise started on the 7th. Of course the PG reserves right to change itinerary... as any cruise line does. Current situation is unique and all cruise lines scrambling. Recent (post Ponant) reviews have been favorable, agree with your assessment on reviews from current cruise. Just booked for the fall.
  13. This has been updated to apply to ALL people regardless of travel history just present a medical certificate to enter French Polynesia.
  14. Based on there French Polynesia government site (and the PG site), this is not correct, a medical certificate is required regardless of travel history.
  15. It was outside the reef and it was an oceanic white tip not a reef shark. Horrible attack but extremely rare.
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