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happyglobetrotter

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Everything posted by happyglobetrotter

  1. Same thing for us. 4 stars (200 day credits) get 25% off Rudi's Sel de mer, we get exactly the same 25% with close to 4,100 day credits. And no discount on any surcharges or any pop up restaurant, including Morimoto, even as a President club member. Basic meal price only is discounted.
  2. The problem with HAL smoothies is the sugar load they contain. The 'syrup' they use to make them is pure sugar, so it is very unhealthy.
  3. Went to Indonesia and Bali on multiple visits with HAL ships. Never applied for a visa before. HAL provides a blanket visas to all passengers for a minimal fee and it is added to your statement on board without any pain or worry. Absolutely NO need to request an Indonesia visa before your trip. Also for the Australian ETA, the best and less expensive way to obtain it is from https://www.easyeta.com.au/ easy, fast and less than $10 USD per person. We have used their services close to 10 times already.
  4. Around noon, we had a knock on our door and an officer handed us two special magnetic pins with the 150 years of Holland America Line as a gift from Gus (Antorcha). The card said it was a token of gratitude for being a member of our President’s Club. Nice touch. I read your comment about the pin. Funny that they waited so long to hand them to you. On the Grand South America, they were in out stateroom on day 1 (Jan, 3rd) and we wore them during the entire voyage. They are not available to anyone else than the crew and the PC members. The one they sell for the general passengers are also gold and dark blue but the colours are inversed. Not the same pin.
  5. We have received a small collapsible suitcase on the Grand South America. It is in a light material, grey and without wheels, It folds to nothing, so easy to take home. Not the same than the sport bag (suitcases) we have received on previous world cruises. Much lighter and smaller.
  6. The extra points you received have to be for spending while on the ship. They are not suite points, look at your Mariners's history in your account and see if they are under suite or spending credit points. Vista suites on ZAANDAM do not give extra points. I am absolutely sure. You can also verify with your TA, unless it it an error.
  7. Just make arrangements at the front office. We have had left over bottles between cruises on 2 different ships. We have done it before. When you check in on the new ship and the X ray attendants see your wine through the X ray machine, they will send you to the desk to pay the corkage fee... but with previous arrangements, they will have your name on a list and they will allow you to just walk on, with your wine bottles free of charge. Based on previous experience.
  8. All Mariners with a 4 or 5 stars status or above, suite people and Club orange passengers, also do not need a tender tickets and can usually just walk to the tender platform. However, on some cruises with a lot of 4 and 5 stars (like more than half the ship as it happens on grand voyages or longer cruises), sometimes, the 4 and 5 stars also need to pick up a priority tender ticket. Then there are 2 designated locations to pick up the tender tickets. One for priority, the other for regular passengers. I have seen this happen.
  9. As confirmed on a previous cruise by the Pinnacle manager. The Mariners' discount is for the specialty dinner regular cost (charge), not applicable to any upcharge, extra charge or surcharge.
  10. When a stop of the itinerary is cancelled, it is mostly because the port authority do not want the ship to stop there for any reasons (security, health safety, size of ship, or any operational reason they may find). The title of your post is unfair and unjustified. HAL is not welcome in Key West on the day you were supposed to go, why blame HAL. Key West cancelled the HAL stop, nothing to do with the fact that you booked at the same time.
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