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Pickels

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Everything posted by Pickels

  1. On a cruise out of New York, on another cruise line, we had a forward facing cabin. We also had two chaise loungers; and when we were reclining on the loungers, there was absolutely no problem or issues. But, when we stood up, (pass the rail), it was very windy. As a matter of fact, a women in the adjacent cabin lose her hat when she stood up, got blown away! Also, you have to keep your curtains closed at night, not to interfere with the bridge. And, with a forward facing cabin, you are going to have a lot of walking to get to the restaurants, shops, etc.
  2. Check out InsureMyTrip; lots of insurance policies to review/select.
  3. I would use the Web version; the app on the phone can be tricky at best!
  4. Love the video, made my morning; thanks!
  5. Come on folks; be nice! It can be a bit confusing for some; I think Princess is the only cruise line that puts the ship's name before the company name.
  6. ...and what's the guidelines on dress codes, if any? Smart casual?
  7. Just tried logging in and had no problem; try again!
  8. Oh Yeah, forgot about the orientation!
  9. Sometimes that's what you have to do; glad it resolved your issue.
  10. OR-- she was curious and asked who is Mr. Padgett. [maybe]. like I said---coincidence?
  11. It depends on who you get on the chat! Making phone calls; the first two navigators I spoke with gave me false information on when the Medallion app will work, [told me after final payment, which is incorrect). Then I decided to tried a chat session; the first told me the app will be corrected in 24 - 48 hours. Waited a few days and tried--no good, still won't work. I tried another chat session; and was told the same thing: will work in 24 - 48 hours but this time, it finally worked. What made the difference this time? I told the lady that if it wasn't corrected in a few days, I was going to contact Mr. Padgett. Did that have anything to do with solving the issue? Who knows, maybe just coincidence.
  12. FINALLY---after a month of trying with four phone calls, three service tickets and two chat sessions, the Medallion app on my phone is up and running! Whew! what an ordeal to simply get an app to function correctly; I'm just hoping that it stays "active" for my cruise.
  13. Some have what is called the KYSS bag from the company of the same name: Keep Your Stuff Safe. It's a tote bag with a chain and combination lock that can secure two chaise lounges. We're not chair hogs but when we go to breakfast or lunch or a dip in the pool, we can rest assured that our chairs will be safe.
  14. Yup, got a real uninformed "navigator" who didn't know her "you know what, from her you know what"! It's really frustrating when you can't get a simple answer to a simple question. If I did that at work, I'd be looking for another job.
  15. I called the princess helpline; 800 774 6237, to ask for help with my Medallion app. Someone should talk to the people who answer the calls, to get the information correct. I called twice, (first time, I couldn't believe what I was told), got two different "navigators" and both told me that--- The Medallion app will only work after final payment. This is simply erroneous information, verified by Princess. Let's train these "navigators" better.
  16. Responding to Rick and Jeannie; You were correct, FALSE information was given; had a chat with Princess and it should work before final payment. Thanks also to t&atravel!
  17. Responding to Rick and Jeannie; why do you say FALSE? I had two phone calls to Princess, speaking to two difference "navigators", at two different times, and both said the same thing---your Medallion app will not work until after final payment. Are they both lying?
  18. Head Waiter/Maitre D whatever works is fine; during our cruises since 2003 we've always seeked out the maitre'd first; true on some occasions, he would refer us to the head waiter. As I now (correctly ) recall, the maitre'd was to reserve a certain table and the head waiter was for dietary concerns. thanks for the clarification! I stand corrected.
  19. This is what I was told this morning (this was the fourth phone call to Princess), that your Medallion app will not work until you cruise is fully paid! You can review your cruise on the web site but, the Medallion app will show "No booking number found". Can this be? Can't reserve excursions, make dinner reservations, etc. until the cruise is fully paid? This can't be right? Has anyone had this experience?
  20. Not sure of a phone call option but, you can go into your reservation and access: Dine How You Want Customize your food and drink orders. Share any dietary preferences in your OceanReady® profile. Choose your dining pace in your profile. Also, make sure you talk with the Mari'd first night and tell him/her your dietary needs. I have done this on several cruises and they will bring you the next night's dinner menu and you can specify your needs.
  21. We sailed on The Regal Princess in 2019 and I was able to setup/use the Medallion with absolutely no issues; back then, it worked like a charm!
  22. We've been on 16 cruises since 2003, and have cruised with RCL, NCL, Princess and Celebrity. A [cruise] vacation is what you make it. Some people have outrageous expectations and others go with the flow. On some of our past cruises there have been some "hiccups", things went wrong, things were broken, things were cancelled but, in all honesty, we always had a great vacation. Some people will always complain about anything and everything. If you read all the reviews of a particular cruise, some will say it was great, others, on the same cruise, will say it was the worse. Who are you going to believe? Have cruised on the Regal Princess and next March on the Enchanted Princess; what we like about Princess is they have The Sanctuary, which we always reserve for the entire cruise. Can't offer any insight on the Caribbean Princess because we never cruised on that ship. My take on "Reviews",--- I've read reviews on Trip Advisor for vacation places, I don't go to the Excellent reviews nor the Poor reviews; I check the reviews right in the middle: AVERAGE. That gives you the "right in the middle" opinion. Traveler rating Excellent2,220 Very Good356 Average201 Poor147 Terrible191
  23. I work in IT, have for over 50 years, [yeah, might be time to retire], whenever we need to roll out an update to an app, it's first tested in Development, then sent to the QA team, who do more testing, [try to break it], if there's any issue, it goes back to the Development team for correction. When it's again tested in QA and accepted, then, and only then does it get rolled out to Production. I don't think Princess IT fully tests the updates before they roll it out.
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