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Everything posted by floridafolks

  1. No - celebrity is being extremely fair - feb 15 cruise previously embarking in Singapore cancelled- 100% refund and 50% FCC. Norwegian was about last to pull out of HK and looks like may be last to pull out of Singapore.
  2. Yes, I applied the payments to same upcoming cruise which I had booked before offers appeared.
  3. Yes. I had a difficult time getting it posted for Oct offer, but I got offer again in December and it did not take long to post that time. Then just yesterday I got the offer again! I have not used it yet the third time, but plan to do so soon.
  4. I would like a local's advice---how would one use public transportation (train/bus) to travel from Haifa Port to Jerusalem? Our cruise ship arrives 6am April 1 and departs 9pm April 2, so there is plenty of time for the trip---thinking of either staying overnight in Jerusalem or returning late April 1. We have been to Jerusalem, Bethlehem, Dead Sea, and Galilee before on tours- we enjoyed the tours, but there was so much more I would like to see in Jerusalem. We would like the freedom to visit on our own time. Is it feasible for a tourist to attempt this? If so, what is the easiest itinerary to take- station names, etc. Any help would be appreciated.
  5. HGC, First, thank you for all the helpful info you continue to post on Azamara board. We are looking for a private tour from Aqaba to Wadi Rum including R/T taxi. (we have already been to Petra) Could you share the company Contact you are using. If you prefer, I could list email, but others might be interested too.
  6. My two cycles also passed with unfulfilled promises and no credit. I finally got a manager that sent the case to “loyalty services” and a specific individual was assigned. Within days the offer went from “expired” to “redeemed” and a couple days later the $450 credit posted. Hang in there!
  7. Debbie, Did you ever find the "right" person to get your account credited? I am in the same boat as I too made the Crystal payment well in advance of the 10/18 expiration date. I became concerned when shortly after the 18th the offer was listed under "expired" offers rather than under my "redeemed" offers. I called- they investigated- I got letter on Oct 24th saying my account will be credited $450 within 14 business days- I was hopeful- now it is 4 weeks since I got that letter and over 6 weeks since I made the payment- still no credit as of today 11/21. Not so hopeful now- hope you fared better. melinda
  8. This too was exactly what happened to us- the Celebrity system pops up $200. Future cruise on Celebrity did not understand what I was talking about even though I had printed out the details. I just called the LCV department when I returned and gave them sailing date and booking date to show it was during first half of cruise-- they sent it off to someone and voila- in a couple of days, the extra $100 showed up! It was a very brief phone call and no hassle. Very impressed with Azamara and how they handled it! IMHO do not waste time or effort on current cruise-just enjoy your cruise and make a quick call when you get home
  9. For my upcoming B2B, I asked about getting the discount AFTER final payment. The TA called Celebrity and I was given a $100 credit back on my credit card for each cruise.
  10. If my original booking was booked onboard with Discoverer Plus 7% discount, would I still get to apply this if I refared? (I am before final payment and my sailing offers double upgrade promo) I know I need to call TA when she opens on Tuesday, but thought some experienced travelers might get me answer sooner- thanks
  11. Yes, they are usually poured out in a big bowl next to the soup with tongs for serving. But, if they do not have them out, just ask. One time when no chips were out, they went back behind the scenes to check. They came out with a BIG bag and told me to take the whole bag back for the cabin and enjoy throughout the cruise! One example how Celebrity aims to please!
  12. We did B2B in Mar/Apr 2019 and received the post thank you offer after both. The offer is good for booking within 60 days- we used them both when booking a B2B for this Sept/Oct with a big box TA. Often in the past the post thank you offer did not combine with our other offers, but this time it worked for both cruises! ( I have no idea why we get the post thank you offers after most all of our Celebrity cruises)
  13. floridafolks

    LCV upgrade

    Thanks for sharing. I was not sure if folks needed to be at the very top level and apply a year in advance to have a chance. I now think I should apply- who knows- we might get a surprise. Enjoy!!
  14. floridafolks

    LCV upgrade

    Congrats and enjoy! May I ask how far in advance of sailing date did you apply for upgrade and what level are you in LCV? I ask as those seem to be 2 factors involved when upgrades are available. Thanks for info
  15. I am glad to find this thread to know that I am not the only one disappointed in LCV response - both email and phone. I have 20+ cruises in Celebrity, but only one on Azamara, so I did not know if this unacceptable service was normal. I am glad Bonnie is checking on it- hopefully they will respond to her. i am currently on hold - 57 min and counting so I have plenty of time to write this post. BTW I was on hold yesterday. 52 min and gave up. Today I am determined to see how long it takes. How frustrating!
  16. I went armed with data, expecting an experience like Phil described. I was actually shocked that it was so smooth and easy. I dealt with Margarita on Equinox. As I am not as familiar with Azamara cabins, she even suggested which cabins in my category we might like better and why. -One of my best onboard booking experiences! Good luck.
  17. I just did it this month on Equinox. When my loyalty number was entered, the computer automatically gave the reduced deposit, onboard booking bonus OBC, and % discount appropriate to our loyalty level. (Celebrity and Azamara use same loyalty number)
  18. Sippican, I think you will be very pleased with China Highlights. We used them on our precruise to visit the Warriors before boarding the Millenium in Shanghai. We were fortunate to find great flight to Xi’an from US on our own using frequent flier miles and stayed at Hyatt two nights on points. China Highlights handled all airport transfers and tours including wonderful meals - great service and fair pricing. We often DIY, but having China Highlights handle everything from touchdown to takeoff in Xi’an made for a memorable, stress-free trip.
  19. We flew direct on United from SFO to Xi’an to see the Warriors Pre-Cruise. We then flew to Shanghai and spent a couple nights there before boarding our cruise originating in Shanghai. I did not think it was viable to see the Warriors during the cruise. - Pre-Cruise or Post- cruise would work best.
  20. That is exactly what we did last fall. We disembarked Millenium in Hong Kong and arranged our own flights and hotel -4 day/3 nights Loved it! We did have private driver and guide arranged through Sam Sophia for touring and airport pickup and drop off. We stayed at Park Hyatt and could walk to Pub Street. Great and easy trip to plan on your own at fraction of cost of ship tour.
  21. We are in Central Fl too and use one way rentals too. We use Avis and is way cheaper than paying for parking. They now even have shuttle to/from port from their in town location. We usually go a day early and drop off car and stay at nearby Hyatt (using points-free) then Uber to port.
  22. Since you will be driving into Miami the day of cruise, I would try and stay beyond Orlando area. I live in Orlando and it is so congested in the morning and many of the hotels are near I-4-- which is a nightmare -being remodeled to have Lexus lanes- avoid if at all possible! I think MJSailors(Post 6) had a wise idea. At Exit 152 on the turnpike on Okeechobee Rd in Ft. Pierce, in addition to the Hapmton Inn, there is a Holiday Inn Express. In the morning you can then check traffic report and decide whether to take I-95 or Turnpike to Miami depending on traffic/accidents. Here is a link to find hotels along the Florida Turnpike: https://turnpikeinfo.com/lodging.php?road_name=floridas-turnpike&state=florida
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