flossie009

Unfortunately the system is no longer in use

That is our experience also; usually with some of the shipboard entertainment team doing a short performance

As @Techno123 advises check carefully the price of the alternative cruise being offered for next year .......... and whether you can secure the suite that you want.

The likelihood is that Regent have oversold "Guarantee" reservations, and therefore need to free up some suites.

If you are happy with the offer and do not mind missing your upcoming cruise then do not delay in accepting; they will be making similar offers to others and as soon as they have secured the suites required then that will be it. I assume the cruise is waitlisted.

What do you suggest?

Was that the TA's on-line price or Regent(UK)'s website price? Looking forward to your update and hope that you secured a booking for the cruise/suite that you wanted

This does not seem to be the perceived wisdom here in the UK: UK Government Guidelines Disability Rights UK Just goes to show how the english language can be nuanced in different places and how individuals can feel slighted when there was no intention to offend.

Totally agree, and of course you can also reap all the benefits of an “on-board” booking up to 30 days prior to going on a Regent cruise. Very useful if a price rise is coming up or an attractive offer will expire before boarding.

@casperthecat, You can book on board and ask the on-board cruise consultant to transfer the booking to your TA in the UK. That way you will receive the on-board booking benefits (lower deposit, OBC etc) plus any discounts or other perks being offered by your TA. Suggest you speak to your TA in the UK to firm up their offer before you then book with the on-board cruise consultant. That is the best price that he, as a Regent sales consultant, can offer you. He will have no interest in, or knowledge of, any extra discount you may receive from your UK TA when the booking is transferred. Note that the "rules" are different between the USA and the UK in the ways Regent allows their TAs to offer additional incentives.

I am not sure I am understanding your issue. At the time of booking you presumably asked your TA and/or Regent what was the price of the cruise and what, if any, other perks were on offer. Are you saying that you have not been given OBC that you were offered at time of booking? ........ or are you simply saying that you made an incorrect assumption at time of booking? Regarding recognition of past guests, some Regent cruises feature savings for members of the Seven Seas Society (RSSC past guests). The Mariner 2023 Holiday cruise is one such voyage. Since you say that you have sailed with Regent previously you should find that your invoice shows a SSS saving.

Thanks for the blog. Lucky you are leaving UK waters and will therefore miss Storm Agnes which is heading towards us. Looks like you will have excellent weather for your stop in Bordeaux 😎 PS: We both like British/Canadian bacon and American crispy bacon; but try to avoid the calories in both. Also black pudding - try a slice with a scallop on top and pea purée on the side 😋 (Costco in the UK is a surprisingly good source of tasty black pudding)

………. and that passerby decides it is a good idea to share private information on social media 🙄

What's wrong with Room Service? ................... or is Mr fudge the room service in your suite? 🙂

What specific technical issues is Mariner suffering? Pleased to hear the wine list was provided as requested.

This is not an issue. It is very clear what is being offered. Glad you received your flight cancellation compensation 🙂

Extracts from Regent's very simple & straightforward dress code which may be found in the FAQ section of the website: "Casual wear is not appropriate after 6:00 PM. (On the night prior to disembarkation, ........ , we will relax the dress code for dinner to Casual) Otherwise, the recommended onboard dress in the evenings is Elegant Casual ............ Casual wear is not to be worn at dinner"

We find Hargreaves Lansdown operate an efficient and simple service for buying, selling & holding shares. H-L can also deal in overseas stocks if you ever think of investing in NCLH for its shareholder benefits.

I do not think so. The UK Ts&Cs state: "Subject to availability, you can generally book places on advertised shore excursions in advance .......... Shore excursions are capacity controlled on a first come first served basis. Requested excursions may not be available at time of booking" As you have advised your friends, the waitlist for their chosen excursion will hopefully clear. If not then pitch up at the theatre at the time tours are being despatched; Destinations may be able to accommodate you in the case of last minute cancelations/no-shows.

It is unlikely that Regent will be able to find another spa provider, as One Spa World (formerly Steiner Leisure), who operates Regent's Serene Spa, now appears to have a monopoly on spa services for cruise ships; including the recruitment and employment of the personnel who work in the spas .......... and the use & sale of their own products. Canyon Ranch only operates at a few locations in North America

You incurred these losses as a direct result of the cancellation and therefore there is no question that you should be reimbursed (IMO your first claim should be made to your TA) Who issued the voucher? The ideal would be for your TA to issue you with a credit that you could then use on a cruise line of your choice rather than be tied to Explora. I hope everything gets sorted for you very soon. You have had enough hassle over the unexpected & late cancellation of your cruise.

I agree that MSC/Explora Journeys have handled the start up of this new cruiseline very badly; leaving a sour taste with many customers & potential customers. However, in your case your contract is with your Travel Agent and therefore IMO it is their responsibility to swiftly settle everything you are owed & have been promised; cruise refund, your expenses plus, I would hope, a gesture of goodwill for the disappointment, stress and time spent re-arranging your holiday. How your TA recovers that money from MSC/Explora Journeys is their problem not yours.

It may do, but in this case they do not seem to have done very well for you compared to others in the same situation with cancelled bookings on Explora Journeys. Lots of warm words but no tangible results do not help your bank balance?

😋 No ice cream with it? 🍨