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canadarocks

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Everything posted by canadarocks

  1. Through Chat. I have a TA, but decided to try it myself first. Not 100% complete yet, but the upgrade is showing in my Travel Summary and under Onboard Reservations, but not in my Booking Summary. Went back on Chat and have been assured it will be updated within 24 hours.
  2. I upgraded from Plus to the new Premier today. Our final payment is not until November, and I was not charged for the upgraded package.
  3. The system is still not working 100%. Shows the upgrade in my Travel Summary, not under Packages.
  4. I did it today through Chat. Went from Plus to Premier. Waiting for my refunds from the pre-booked Specialty Dining before rebooking them at no charge. Trying to do it at this point, the system is trying to use those refunds as credits, which I don’t want.
  5. Great attitude! I sincerely hope you have an awesome time! 😁
  6. Ken, not to burst your bubble… Hopefully things have changed. We spent 20 days on the Eurodam earlier this year after 30 days on the Emerald Princess. Comedy and Game shows are not Holland America’s thing. While we LOVED Simon (the entertainment host- who literally did EVERYTHING)! He was literally one compared to the seven we had on Princess. We’re 4* on HAL but I doubt we’ll be back. ☹️
  7. We sail on the Enchanted in February. Hoping mine becomes available online soon.
  8. We were onboard the Emerald for 30 days this year. We LOVED Rui! So friendly, funny and truly charming. Our dining room "manager" (not sure of the official label) went by "Mr Excellent Choice" and we loved him as well. Plus we had the best waiter we've ever had onboard any ship - Jefferson. It was a win-win-win situation for us. 😀
  9. Papillote Wilderness Retreat is an AWESOME location. Beautiful gardens and thermal pools of various temperatures. We spent a day there quite a few years ago, on an independent shore excursion I arranged. Too bad you just had a short visit there.
  10. Check ***** for cruise ship schedules for St Thomas.
  11. The enhanced wi-fi is supposed to be for both Plus & Premier packages, so you'll have it. 😄
  12. I wish is was for ALL theatre shows. That would be be a great bonus. UNLESS..... Special Premier seating is different than Reserved Theatre seating?????
  13. I posted the same info days ago after doing a mock Canadian booking. Production shows ONLY.
  14. Thanks. My post was meant to be a little "tongue in cheek". We're not sailing until February, so we're going to wait and see how this all pans out before deciding.
  15. 😆 Pretty sure Princess is trying to tell me something. When I go to upgrade to Premier from our current Plus Package, I can't, and this is the message I get: You’ve purchased Princess Plus, great choice
  16. As do my non TA two. Ours are not until February.
  17. Just did a dummy booking for a cruise and the new Premier package details are there. Specifically says Reserved Seating for Production Shows only.
  18. For me, this is all about dining. We have booked the Plus Package the last few years without a 2nd thought. But the MDR menus, at least in the Caribbean, haven’t been changed in so so long. Unlimited specialty & casual options are very appealing to me. As I’ve said, make it easy to pre-reserve without charging me Princess… and we are IN! 😁
  19. You can get around this. After you get the "already been claimed" message - Scroll to the bottom of the Ocean Ready profile page (where it says log in using booking number). Enter your name, birthdate, and booking number. After taking you back to the original message, that will work eventually. Usually takes two tries.
  20. Are you sure? We don't sail until February but I have pre-booked SD and cancelled them. My CC was credited back the amount. Took awhile, but I definitely got the refund.
  21. If they fix their system so that you can prebook the SDs without prepaying, we’d be very tempted to bump up to the new Premier. But not until then.
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