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sparks1093

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Everything posted by sparks1093

  1. Of course there is a difference between "being in the casino" and transiting through the casino.
  2. Just make sure that he has a copy of his birth certificate and a non-expired government ID. I hope that he has a fantastic trip and that the memories that you make will sustain you after he has moved on.
  3. Two different departments. Yes, they could take the time to do that but probably figure they wouldn't gain back enough customers to justify it.
  4. Since the contract always favors the company over the customer I am not going to waste time waiting for a change.
  5. All it takes is a note in a computer. OP said they don't really want to sail Carnival again anyway, so not sure that doing a fancy booking is something they are in a hurry to do.
  6. This whole process was really a one off, outside of anything any company had ever experienced and it affected every cruise line- they all took a long time to process refunds (and many other segments of the travel industry). Now that I recall we had a cruise cancelled because of COVID and we had to wait quite a while for the refund. I also remember all of the threads on CC about this and all of the people saying "just do a charge back". As stated, that rooster has come home to nest and I suspect there will be a lot of folks in the OP's position.
  7. Here's what their FAQ says: On select U.S. roundtrip (sometimes called “closed-loop”) voyages, U.S. citizens ages 16 and above may also travel with an original or certified copy U.S. birth certificate (or U.S. Certificate of Naturalization if foreign born) presented together with a valid U.S. government-issued photo identification. U.S. and Canadian citizens ages 15 and younger may travel with a birth certificate. Alaska roundtrip from San Francisco, Los Angeles or Seattle (roundtrip Seattle cruisetours excluded) Canada/New England roundtrip from New York Caribbean roundtrip from Ft. Lauderdale^, Galveston^ or New York (voyages that do not call to Martinque or Guadeloupe only) Hawaii roundtrip from Los Angeles, San Francisco, San Diego, or Seattle Mexico roundtrip from Los Angeles, San Francisco or San Diego ^Voyages that call to Central or South America are excluded and only passports are accepted. All voyages that call to Martinique or Guadeloupe require a passport. They do require passports if you are a lone adult traveling with a minor, so I'm not sure if that pertains to you. CS folks aren't always the best ones to discuss documentation.
  8. Just guessing, but I'm thinking that OP had a non-refundable deposit, which is why Carnival wasn't issuing a refund. $50/$100 would be subtracted from the amount and the remainder would be available as a future credit (the terms of the deposit may have changed since then). This is the main reason for being on the no sail list- had Carnival legitimately owed the OP $250 then it's likely the charge back would likely not have caused this issue. As others have said, the money is still owed to Carnival.
  9. We enjoyed the experience and felt that it was worth it. The kiddos we were with were younger (3 to 6 maybe). It depends on what your 11 and 9 year old thing- are they into Dr. Seuss and the Cat?
  10. If you did do a chargeback then I'm pretty sure that is where the problem is. Again, I have no idea how one would go about changing that.
  11. I was just going to say this. If you add a "not" into this "From the little that I learned is during the pandemic I owe $250.00 I thought hard I did cancel a cruise back than and when carnival did not return my deposit I called my credit card company and got my money back." So if that is what happened OP it does appear that you did end up on a list and I have no way of knowing how you would go about getting off of it. The $250 they didn't return was likely a non-refundable deposit which is why they didn't give you a refund (although part of it was likely a future cruise credit).
  12. I responded in a similar thread, maybe by the same OP. We booked a 2/2025 cruise on Celebrity after doing a cost comparison with Carnival. ETA not the same OP, just same question.
  13. Pretty sure some are up already because I've booked a 2025 cruise with Celebrity after comparing the cost to Carnival for a similar itinerary (southern Caribbean).
  14. It might be here to stay, it might not be. The regulators move slow (and I don't think the USCG has much input) and they may decide to return to the way it used to be. Of course, they could decide to wait until an emergency happens and someone gets hurt before making the change.
  15. Unfortunately, no. Whenever I substituted a top shelf liquor in a drink the price on the slip (zeroed out because of Cheers) it was the same as listed on the menu.
  16. Exactly. Passengers can be and are mustered to keep them out of harms way (as for a fire) and to make sure everyone is accounted for (as for a man overboard). The old way of mustering was not just for the passengers, it was to train the crew in their responsibilities and helped them to learn how to handle masses of humanity. We passengers must remember that the crew would have been going through these drills every sailing for the length of their contract, which would make them more adept at their duties in the event of an emergency.
  17. I rarely pay attention to what people at the next table are doing so I've never witnessed this. If someone were sitting at my table and doing this, then I'd probably notice but likely wouldn't really care.
  18. AFAIK they are allowed to transit through the casino with no stopping. Running should be discouraged everywhere onboard.
  19. Of course not, that's one of the reasons why I would support going back to the way it was (as much as I like the current process).
  20. Haven't gotten around to the milkshakes yet (but that Black Raspberry Truffle is now on my radar) but we've tried all of the spiked coffees (yummy) and have several moccachinos throughout the cruise.
  21. Sounds like Your Time Dining is the best option. Not sure how it would work with 25 of you.
  22. The current practice is for you to still go to your muster station so no worries there. You just go at your convenience prior to sail away rather than at the same time as everyone else. (When DW boarded a cruise with a bum leg we mustered in a special area for people that needed assistance, which was inside near the muster station as I recall.)
  23. Except passports won't help with the last name issue. Additional documentation might still be necessary (and excellent idea having extras available) and that documentation would need to be in hand. OP, if the mom can get a letter from the father who is alive that will help if questions arise (or if she has paperwork from a court giving her sole custody). As for the deceased dad having a death certificate in hand would help. Chances are good that none of this documentation will be needed, but if it is needed having it will be a blessing. With that said, a check in agent (airline or cruise) very well might ask each of the girls who they are traveling with. They will not want any input from mom at that point...no coaching, etc. They want to hear it from the child. So it is best if they are told of this before hand, especially if either of the girls are shy. When we traveled with our surrogate granddaughter we had a letter from the mom allowing us to take her out of the country and a copy of the court paperwork giving her full custody. SGD handled the questioning like a champ, which was a good thing because I forgot to mention this to her before we left.
  24. Alas, a suite on X is way in our future, if at all. The best we can do right now is a premium veranda cabin.
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