Jump to content

Steelers36

Members
  • Posts

    20,729
  • Joined

Everything posted by Steelers36

  1. That is a different issue because that BB store either is not allowed to participate by PCL or they do not allow their customers to participate. Whichever, it's a reason not to use them.
  2. By the time you read responses here, you could have done both. I would begin with the CVP you booked with which means no overseas call center. They should be able to clean up or advise on the duplicate. Be prepared to redo your dining, but do it just seconds after the bad booking is gone.
  3. I like your guesses. In the past, Island has also done S.A. tours, so Coral might get that for the longer voyages. I wish PCL would load up the full circle S.A. navigation again. They might just try out Sapphire for a WC. That would be interesting for sure. But, Sapphire has also been doing S.A., so I would put a dollar on Coral for WC and Sapphire for S.A.
  4. Ahh.. I think I did read that about Crown.
  5. Also, they wouldn't be able to fill a big ship for a WC. The Coral has been doing WC's as well from Sydney. Maybe one year, they will decide to swap them and N.A. might get the Coral for the FLL/LAX WC's.
  6. You are not the first one this has happened to. I have read many posts reporting this phenomenon and then it all comes back the next day or so.
  7. What @wallyj said, but I also think any passenger will have more difficulty and lower priority when trying to upgrade on a codeshare. Forget EzAir for a moment. If you are a UA FF, can you normally upgrade on a codeshare flying LH equipment? I would expect LH FF members are going to get first dibs on any available seats. Can you not book UA on the route? EzAir won't be involved in airline upgrades, so don't bother asking them. You book the class you want and then it is up to airline rules and policy. Sometimes, you will be able to either bid or purchase upgraded seat or cabin on airline website after booking thru EzAir. Again, it depends on airline - and ticket class I expect. Bottom line, if you want something to happen, don't book a codeshare. Is it really that much cheaper? Often I find booking with the operating airline is less. I never book a codeshare unless no other choice or dollars are significant. You are often a second class citizen as a codeshare customer versus their own customers.
  8. I am wondering if the overseas group is looking at either wrong prices and don't understand what they see in POLAR, or if they do see some lower price but do not check if valid for the guest they have on the phone. Then, when they book it, POLAR is either rejecting the fare code or replacing it with a valid one to correct the error. Then, rep on phone either doesn't notice or just shuts up in effort to keep the booking. As both a guest and a shareholder, this is outrageous and I am left SMH. Other companies with overseas support centers I have dealt with always have their own people handling the critical sales roles. How much more business is PCL losing with the incompetence? JP is really trying to turn PCL into a MM operation.
  9. SMH as usual over trivial IT bugs that never seem to go away. I don't have any bookings right now but have opened the App after some updates from Play Store and I can see a blue Seawitch logo and just know it is trouble. Perhaps if I were to make a booking, it would self-correct since the booking contains CC Member number.
  10. If all check-in information is considered complete and guest is in Green Lane or Blue Lane status, a new boarding pass page should appear in the App which includes Name, Departure Date, Ship, perhaps cabin (I forget) and there is a QR, but it is not at all necessary. The BP page is really for guest convenience and info.
  11. What I do is purchase the FCD's as one of the LAST things on a voyage in order to maximize the run time. It only makes sense. 😁
  12. Although, I have not tuned into a PCL Sales Webinar for many months now, I do recall Carmen Roig mentioning that HQ was going to look into doing something about the 2-meal limit for longer voyages. Of course, she is a good talker, but obviously not much action going on.
  13. Do you actually mean a Suite level cabin? I had not read that that Category was affected by the marketing restriction to force booking a 3rd person.
  14. I thought the call center was for general assistance, but if a guest was booking a new cruise and elected that option in the phone tree when calling in, that you would get a US-based agent. Has that changed as well? No way I would want to book a cruise with the overseas call center where I would not trust their knowledge and use of POLAR.
  15. It seems like to latched on to a good one. I might have mentioned in my post above that what I do works quite well if one is travel-savvy and can handle a lot independently and not looking for extra help or hand-holding from an agent.
  16. I always use a discount TA and save more than 8%.. For me, a CVP is not going to cut it, because they cannot discount like the independents. Sure, they can help avoid phone queues at times, but I don't really need to call in to PCL all that much and pick my times to avoid busiest hours.
  17. Covid doesn't generally/mostly transmit via objects - that would be Noro that transmits via hand contact and from there to an oriface.
  18. There should be ZERO issue with boarding from a port visit with a bottle of wine and taking it along to your cabin. If you being it to a restaurant/MDR for dinner, be prepared to pay a corkage fee of $20/btl.
  19. This behavior has been going on for several months now. It is plain ridiculous. Shop for a cruise using 3 guest occupancy and you will see all those "missing" cabins. Either book with a CVP (Princess) or a TA (independent) and they can get it done. Otherwise, book with 3 people yourself, put cabin on hold, call in to drop the third person. Or, just pay the 3rd person deposit with cash and then cancel them later and get a refund. Just stooopid, IMO, PCL!!!
×
×
  • Create New...

If you are already a Cruise Critic member, please log in with your existing account information or your email address and password.