A few months ago I had a devil of a time getting to Buenos Aires. I booked my own airfare. When I was telling someone on the cruise my tale of woe, they said if I had booked everything thru HAL they would have assisted me. I asked if she and her husband used Flight Ease. She said no, they booked thru HAL. So is Flight Ease the same as booking on your own, and booking thru HAL is something different?
I'm an experienced cruiser, but have only recently started taking some of the more exotic and longer itineraries that require more complex arrangements. This is new territory for me.