My 1st cruise and this seriously had to happen???

[akcruz]

Dear OP:

 

I know it is easy to focus on those posts who you feel are laughing at your or saying you are making something up, or in general offending you. Even if they don't mean it, I know from personal experience its easy to get hurt and offended.

 

Aside from that there are several of us who have expressed that this was indeed unfortunate and not your fault. However, one question that has been asked and not answered is "What else did you expect/want from RCCL?"

 

My understanding is that the fixed the issue promtly and gave you a $50 credit. To alot of us this seems very fair. What what was your problem with this?

 

Nicely put, I agree they fixed your door right away and gave you an OBC, so what else could they have done in your mind?

 

I feel sorry for you that this happened, but there are things you could have done after the door was fixed to ensure nobody came into the room when you were sleeping (putting a chair in front of the door, etc) allowing you to get a better nights sleep after that. If they hadn't fixed the door then yes I would have an issue but they did.

 

As you can see you are not alone in issues such as this, just a case of being in the wrong place at the wrong time.

[RetireeWannabee]

Screaming sounds like panic. Isn't one part of defense training to NOT panic? I have not taken any defense classes, but panic seems as if it would immediately put you at a disadvantage.

truly. making loud noise around someone wishing to do you harm would just speed their efforts to shut you up.

[Spoiledliz]

Dear OP:

 

I know it is easy to focus on those posts who you feel are laughing at your or saying you are making something up, or in general offending you. Even if they don't mean it, I know from personal experience its easy to get hurt and offended.

 

Aside from that there are several of us who have expressed that this was indeed unfortunate and not your fault. However, one question that has been asked and not answered is "What else did you expect/want from RCCL?"

 

My understanding is that the fixed the issue promtly and gave you a $50 credit. To alot of us this seems very fair. What what was your problem with this?

 

 

I thought a future cruise discount or something to encourage me to sail with them again would have been just. When I went to speak to the manager of Guest Relations, he told me to come back because he was in a meeting. Security made me feel a tad safer and were truly great throughout the whole ordeal, but everyone else made it seem like it was no big deal. I understand I was on an old ship and only a 3 day cruise. I wanted to make sure I liked cruising before I invested thousands of dollars! But I thought the situation to deserved a little bit more attention as security made it seem like this was a really big problem.

[Aquahound]

What I can't get over is how freaked out people are that a fellow cruiser got the wrong room and is suddenly some murderous villain.

 

Agreed. That is exactly what I was getting at when I told the Op to keep the situation in perspective, and not embellish it in to a "what if."

[land lover]

Please answer me this, what would I gain in making up a story and furthermore embellishing it? While I was screaming I notice the man was sweating profusely, must have spilled a drink on his shirt and that there was a wet spot in that area. My husband said that when I woke up and started screaming that is when he wet himself. I have taken several defense classes to take in as many details as possible when I feel threatened. And yeah, I felt just a tad threatened.

 

Where did you read there were two other people in the cabin with us? It was just my husband and myself.

 

After reading this slowly...I really feel sorry for the intruder, you are lucky he didn't have a heart attack...he thinks he is walking into his cabin and finds 2 people there...then he has to explain to everyone. I personally think he has more of a valid complaint than you..about the battery being dead.

 

I can't tell you how many times I have tried to open the wrong cabin, once you have several cruises under your belt you'll understand why mistakes are made.

[Paul65]

I thought a future cruise discount or something to encourage me to sail with them again would have been just. When I went to speak to the manager of Guest Relations, he told me to come back because he was in a meeting. Security made me feel a tad safer and were truly great throughout the whole ordeal, but everyone else made it seem like it was no big deal. I understand I was on an old ship and only a 3 day cruise. I wanted to make sure I liked cruising before I invested thousands of dollars! But I thought the situation to deserved a little bit more attention as security made it seem like this was a really big problem.

 

Sorry you didn't get the windfall you expected from this.

[Mark_K]

Has anyone actually had or heard of a robbery in ones cabin? In all my years of cruising I have never heard about someone braking into cabins and burglarizing them. I have heard about people loosing something on the ship and it never shows up at the lost and found but that is way different then having your cabin burglarized.

For all those that are around CC for some time - anybody remembers the classic story about money missing from the desk during the night time? I think Garfield was accused;):D:D

Yes, I was going to mention it to steponboard.

 

As I recall, the woman was upset that after she went to bed/sleep, her husband went to the casino, came back went to bed/sleep as well. And then in they morning they discovered that while they were sleeping, someone snuck into their room (without making a sound or disturbing them in any way) opened the desk and took all the money out of the husband's billfold (without disturbing anything else in the room).

[andrzej5914]

This story is beginning to have more holes than my favorite 20 yo pair of Levi's.

 

One would think the OP would mention the "peeing in the pants" part in the first post. I see it as an important part of the story.

 

Apparently the OP did not see it so until now.

 

and once again, the dead bolt lock has nothing to do with the electronically operated door knob. Every hotel, ship I have been on has the dead bolt or at the very least a chain lock(although that's becoming obsolete these days in the better places), just so the guest can feel secure in their rooms.

 

Let this thread die, please...........

[Paul65]

Yes, I was going to mention it to steponboard.

 

As I recall, the woman was upset that after she went to bed/sleep, her husband went to the casino, came back went to bed/sleep as well. And then in they morning they discovered that while they were sleeping, someone snuck into their room (without making a sound or disturbing them in any way) opened the desk and took all the money out of the husband's billfold (without disturbing anything else in the room).

 

I bet the bandit only had one arm, too. ;)

[AlanFromFL]

It's that time again....

 

[Paul65]

This story is beginning to have more holes than my favorite 20 yo pair of Levi's.

 

Yeah. I had sympathy, at first, even though the reasoning seemed odd. Dead batteries don't make this kind of lock default to open.

 

Oh, but it was just "weak batteries"..... Sorry, but weak batteries don't make the door default to open.

 

And the manual lock from the inside is not in any way tied into the electronic lock activated by your SeaPass card. Too many bogus details.

[NorbertsNiece]

OP : it really doesn't matter how old the ship is, how drunk the man was or what time of day this happened. The fact is that you have concerns and the important thing is that you reacted and feel the way you do. Not how others would feel or react. The amount of compensation offered is reflected by how serious others take the circumstances you describe and how you reacted at the time.

 

Posting here is a warning to others to always check your door is closed and locked securely from the inside and when leaving your room that the door has closed securely behind you. Lock away valuables in the safe or in your suitcase out of sight. That's all you can do.

[BlueSkySailing]

Just reading the posts I don't understand why people don't beleive other people. It's sad really. That some people are like this. Guess that is why that poor homeless man in New York died from being stabbed. No one care about each other if you don't know them. And yes being waken up scared just doesn't go away. It takes awhile for some people, even when a lock on a door is fixed. But what do I know!

[hazence]

OP, thank you for your post. It serves as a useful reminder to all of us about our security.Your post is what this Board is supposed to be about.

 

Please ignore the "paranoia", rudeness, and suspicion from the usual suspects that frequent this place. They get quite upset when their OWN integrity is questioned but feel entitled to demean anyone who they perceive is criticizing their favorite cruise line.

 

I too would have been frightened by this situation. You have raised our level of awareness. Thank you.

[Paul65]

Just reading the posts I don't understand why people don't beleive other people. It's sad really. That some people are like this. Guess that is why that poor homeless man in New York died from being stabbed. No one care about each other if you don't know them. And yes being waken up scared just doesn't go away. It takes awhile for some people, even when a lock on a door is fixed. But what do I know!

 

It's just that the details don't make any sense.

[Cruzaholic41]

They get quite upset when their OWN integrity is questioned but feel entitled to demean anyone who they perceive is criticizing their favorite cruise line.

 

Oh, stop it! I have read this entire thread and I don't see an ounce of RCI cheerleading. All I see is people asking how this could have happened based on the info given, and a reaction to the op thinking the compensation was not enough. Also, I see advice on how to avoid it, like locking the dead bolt.

[hazence]

I wonder what is more helpful to the average poster who comes here for information and advice:

 

1. To discuss a situation, offer possible remedies and/or solutions, and increase the general information available? There have been posts on here from people in the security business that have been most informative, for example...and others offering practical solutions in a respectful, helpful way.

 

or

 

2. The galloping in of the Board Truth Squad...with their Sherlock Holmes shtick..scrutinizing minutiae...pointing fingers...and disrupting with rudeness any useful exchange of information?

 

Who qualified these Board police to demean others in the name of "protecting" RCCL or the "purity" of this Board?

[hazence]

Cool. That makes a nice last-minute embellishment to the story. It's getting better all the time. That is somewhat concerning, though, that with two other people in the cabin with you, no one heard you scream.

 

Miss this?

[hazence]

Sorry you didn't get the windfall you expected from this.

 

or this...

[Paul65]

Just reading the posts I don't understand why people don't beleive other people. It's sad really. That some people are like this. Guess that is why that poor homeless man in New York died from being stabbed. No one care about each other if you don't know them. And yes being waken up scared just doesn't go away. It takes awhile for some people, even when a lock on a door is fixed. But what do I know!

 

FWIW, it's just a fact that a lot of people spread false stories and information on the internet. I think that's sad, too, but some people are like this.

 

I don't know the story you're referencing about the homeless NY man, but I don't think that's really the point here at all. But I certainly think you're right with you last points. An incident like this can leave you jittery and affect you for some time. That's not going to be true of everyone, but certainly true for some people.

[tracyanns]

I for one appreciate that she came on here to tell us about this. I guess there are a lot of people that seem to work for the lock company that RCCL uses as they seem to know there is NO WAY this could have happened...(like a broken lock) And not sure who the genius was that said they should have checked to make sure the "deadbolt" was locked, all the cruises I have been on if you turn the inside handle this "deadbolt" opens so now way to check it from the inside before she went to sleep.

 

I know there is no way RCCL would see this as a situation that she should get a future cruise credit or free cruise but I would also not have felt safe in my room even after they fixed the lock. These older ships don't usually sail full, they could have given her a different room for the duration to help ease her mind.

 

Maybe they need to add the safety bars on the doors so this can't happen to anyone else in the future.

 

My recommendation would be to sail a newer ship that have these added safety features, perhaps even try a different line if you think they may offer you a safer cruise.

 

Sorry you had this experience and I hope this will never happen to you or anyone again...

 

And to the person who said to just let the thread die...noticed you had a few posts, if you want it to die quit reading it and posting on it...

[madforcruising]

I thought a future cruise discount or something to encourage me to sail with them again would have been just.

 

You´d preferred the $50 OBC you got to be a future cruise discount of $50? :confused:

 

Well take the $50 you didn´t spend onboard because of the OBC and put it against a new booking and voila you have your FCC.;)

[Paul65]

I for one appreciate that she came on here to tell us about this. I guess there are a lot of people that seem to work for the lock company that RCCL uses as they seem to know there is NO WAY this could have happened...(like a broken lock) And not sure who the genius was that said they should have checked to make sure the "deadbolt" was locked, all the cruises I have been on if you turn the inside handle this "deadbolt" opens so now way to check it from the inside before she went to sleep.

 

I would agree with you, if there is anyone who actually said that. I don't believe that dead or weak batteries could have caused this, but that doesn't mean there is NO WAY it could have happened.

[madforcruising]

I for one appreciate that she came on here to tell us about this.

 

I appreciate this as well, as it reminds everybody to check if the door is closed when leaving the cabin / Hotel room, as well as to use the "deadbolt" when in the room.

 

 

 

 

I guess there are a lot of people that seem to work for the lock company that RCCL uses as they seem to know there is NO WAY this could have happened...(like a broken lock).

 

Now wait a minute, people didn´t say it could not happen (like a borken lock), people said it´s highly unlikely this has happened due to a battery failure, which makes quite a difference.

 

 

 

 

And not sure who the genius was that said they should have checked to make sure the "deadbolt" was locked, all the cruises I have been on if you turn the inside handle this "deadbolt" opens so now way to check it from the inside before she went to sleep.

 

I think with checking the "deadbolt" is meant to see if the knob on the door is turned.

 

 

Maybe they need to add the safety bars on the doors so this can't happen to anyone else in the future.

 

My recommendation would be to sail a newer ship that have these added safety features, perhaps even try a different line if you think they may offer you a safer cruise.

 

...

 

Not sure what you are talking about with newer ships having the added safety features?:confused:

Every ship I´ve sailed on had the same safety features on the cabin door - a "deadbolt" period. Now I have to admit the newest ship I´ve sailed on was the Freedom and they might have added safety bars or other devices on Independence / Liberty or Oasis.

But don´t go on Vision Class, or Radiance Class or Freedom OTS as you won´t find anything else. (That´s unless these things have been addded lately).

 

The only safety feature they have added I would guess fleetwide is peepholes.

[BlueSkySailing]

I don't know the story you're referencing about the homeless NY man, but I don't think that's really the point here at all.

 

I was pointing out that so people don't give the benefit that they are telling the true. Calling someone a lier is not fair if you can't prove it. But the homeless man in NY stopped a mugging and got stad himself. People saw him laying on the ground but just keeped walking. They just didn't care. And that is sad.