kruzerci Posted April 17, 2013 #1676 Share Posted April 17, 2013 They have a real problem to get those in wheelchairs up to the entrance of the DL. Somebody has to be there to operate the chair lift which is not the case when the Concierge is not there. :( They really didn't think things through very well, IMHO. Reyno was allowing at least 1 guest in a motorized scooter that we knew of on our April 1 cruise to use the CL during the day only because there was no one there to operate the lift for her to get up to the DL. Problem was that once she entered the CL, someone had to be inside the lounge to move the chairs so that she could make her way into the lounge. Is there any outside or water view from the new DL? Link to comment Share on other sites More sharing options...
ARCruisinNana Posted April 17, 2013 #1677 Share Posted April 17, 2013 Thanks! That's where Vision did a little cocktail hour a couple years ago for the D+ and Suite guests. Pretty view, but not really easy to get up there. Link to comment Share on other sites More sharing options...
cruisenfever Posted April 17, 2013 #1678 Share Posted April 17, 2013 (edited) Is there any outside or water view from the new DL? Here is Deck 11 on Enchantment. The CL is actually on the opposite side from where it is indicated on this link http://www.royalcaribbean.com/findacruise/ships/ship/decks/deck/home.do?deckCode=VC&shipCode=EN&shipProfile=1508&sailDate=1130425&hasNavigation=false so when exiting the elevators you would go to your left and up the ramp. At the top to your left is the door to the CL and the DL is to your right up 4 steps. The DL is located in the circular section of the print. There is no access to an outside area but when sitting in a chair you do get some outside view. The DL looks over the entire VCL. It is quite spacious and comfortable. Edited April 17, 2013 by cruisenfever Link to comment Share on other sites More sharing options...
kruzerci Posted April 17, 2013 #1679 Share Posted April 17, 2013 Here is Deck 11 on Enchantment. The CL is actually on the opposite side from where it is indicated below so when exiting the elevators you would go to your left and up the ramp. At the top to your left is the door to the CL and the DL is to your right up 4 steps. The DL is located in the circular section of the print below. There is no access to an outside area but when sitting in a chair you do get some outside view. The DL looks over the entire VCL. It is quite spacious and comfortable. Thanks :) Link to comment Share on other sites More sharing options...
cruisenfever Posted April 17, 2013 #1680 Share Posted April 17, 2013 Thanks :) You're welcome. I actually went back and edited my post because of all the space between the deck plan.:o Link to comment Share on other sites More sharing options...
kruzerci Posted April 17, 2013 #1681 Share Posted April 17, 2013 You're welcome. I actually went back and edited my post because of all the space between the deck plan.:o I didn't even notice since I'm using Tapatalk :p. Link to comment Share on other sites More sharing options...
spookwife Posted April 17, 2013 #1682 Share Posted April 17, 2013 Is there any outside or water view from the new DL? it's open to the VCL and faces the jumbotron outside on the pool deck as for the chair lift.. I only noted it, didn't stop to see how it worked. some people( like ourselves) will use the lounge all day long, not just when the Concierge has office hours. someone who shall remain nameless but whose initials are Mr Spook likes fancy coffee all day long.... I thought the path in the CL was pretty wide open, unless you are talking about the set of table/chairs that are just off the doorway..that I can see making it difficult to maneuver an ECV Link to comment Share on other sites More sharing options...
cruisenfever Posted April 17, 2013 #1683 Share Posted April 17, 2013 it's open to the VCL and faces the jumbotron outside on the pool deck as for the chair lift.. I only noted it, didn't stop to see how it worked. some people( like ourselves) will use the lounge all day long, not just when the Concierge has office hours. someone who shall remain nameless but whose initials are Mr Spook likes fancy coffee all day long.... I thought the path in the CL was pretty wide open, unless you are talking about the set of table/chairs that are just off the doorway..that I can see making it difficult to maneuver an ECV There is a support poll as you walk in close to the wall in the CL. With the 4 chairs next to the window, it almost impossible to get a wheel chair through much less a motorized scooter. Link to comment Share on other sites More sharing options...
CAT GIRL Posted April 18, 2013 #1684 Share Posted April 18, 2013 Iryna is scheduled to be back on EN on May 20th. Maybe some changes will be made at that point. Link to comment Share on other sites More sharing options...
PH8 Posted April 18, 2013 Author #1685 Share Posted April 18, 2013 AD Adventure -(Concierge)Sucel Nickings(Silvia Abreu De Gasperi on vacation mid March) AL Allure --(Concierge)- Dexter Fraser (as of 02/17/13)--(Rahim Fraoui on vacation as of 03/31/13) (Fernando Ugalde Nadal on vacation as of 02/17/13) (Diamond)"Ana" Anayansy Jimenez as of 02/17/13 BR Brilliance -(Concierge)Betsy Medrano till August 2013 (Anis Tebbeb/Carlos Guiza Grandas) (Diamond) (coming May 2013) EN Enchantment -(Concierge)Reyno Varkevisser(Iryna Tsybulnykova on vacation till 05/20/13) (Diamond) Nizar Laatiri EX Explorer- (Concierge)Mahmoud Messaouidi as of 04/07/13 (Mario Reyes) FR Freedom (Concierge)- Bertrand Almeida (02/10/13 till April) (Willie Salaya) (Diamond)- Mangesh Jambhulkar till 06/2013 GR Grandeur-(Concierge)-Efren Aguirre (Diamond)Ruth Romo as of 03/31/13 ID Independence (Concierge)Raj Bhugwath as of 03/30/13(Ryno Strapp) (Diamond) -Columella Arandia as of 06/30/12 JW Jewel -(Concierge) Diego Tripaldi(on vacation 04/27/13-06/29/13) LG Legend -(Concierge)Rahul Barua (as 02/06/13) (Diamond)-Andrew Finegold(as of 02/06/13) LB Liberty- (Concierge)-Carlos Ortiz(until May 2013) (Diamond)-Oana Popa(Denzil Fernandes vacation as of 03/13/13) MJ Majesty - none MA Mariner -(Concierge)- Luca Iorio (Diamond)-??? NV Navigator – (Concierge)Ricardo Mock as of 03/30/13(Mahmoud Messaoudi) OA Oasis (Concierge) Allan Fajardo and Charmaine Fernandes(till 05/02/13-back June)Israel Sanchez(as of 05/02/13) (Diamond)Francis Calimag(as of end of March) (Carolina Cullbera) RD Radiance -(Concierge)Juan Diego Miranda-Allen(Gazetty James on vacation 03/05/13-05/17/13) (JD on vacation again 07/26/13-08/30/13) (Diamond) Shim Hyun "JJ" till 05/17/13 RH Rhapsody -(Concierge) Amit Chattopadhyay till 06/30/13 (Diamond)Pretty Shamu(as of 03/11/13) Karen Hernandez SR Serenade - (Concierge)Francois Roux (Nadja Djurdjevic) (Diamond) Rami Tabassi till 05/05/13 SP Splendour–(Concierge) Telma Santos (Diamond)Silvia Abreu De Gasperi VI Vision - none till 10/23/13 VY Voyager -(Concierge)Yangyang Qi(Jayeon Hong) To email the concierge,use the 2 letter code for ship(i.e EX for Explorer),followed by an underscore then Concierge@rccl.com The underscore is ONLY between the ships two letters and Concierge. i.e EX_Concierge@rccl.com **For the Rhapsody RH_SuitesConcierge@rccl.com **For the Grandeur GR_SuitesConcierge@rccl.com **On Oasis and Allure you need a 01 or 02 in the email address since there are 2 concierges on each ship i.e OA_Concierge01@rccl.com OA_Concierge02@rccl.com On ships with Diamond lounge concierge,add the word Diamond in front of Concierge i.e FR_DiamondConcierge@rccl.com Link to comment Share on other sites More sharing options...
Yorkshire Voyagers Posted April 19, 2013 #1686 Share Posted April 19, 2013 Kathy - update for Splendour - Silvia has resigned her position with Royal Link to comment Share on other sites More sharing options...
PH8 Posted April 19, 2013 Author #1687 Share Posted April 19, 2013 Kathy - update for Splendour - Silvia has resigned her position with Royal Oh wow!! Any name to replace her? Link to comment Share on other sites More sharing options...
39august Posted April 19, 2013 #1688 Share Posted April 19, 2013 In a review of last week's Mariner cruise, the reviewer stated that Erik was in the Diamond Lounge. Link to comment Share on other sites More sharing options...
emerald444 Posted April 19, 2013 #1689 Share Posted April 19, 2013 AD Adventure -(Concierge)Sucel Nickings(Silvia Abreu De Gasperi on vacation mid March) AL Allure --(Concierge)- Dexter Fraser (as of 02/17/13)--(Rahim Fraoui on vacation as of 03/31/13) (Fernando Ugalde Nadal on vacation as of 02/17/13) (Diamond)"Ana" Anayansy Jimenez as of 02/17/13 BR Brilliance -(Concierge)Betsy Medrano till August 2013 (Anis Tebbeb/Carlos Guiza Grandas) (Diamond) (coming May 2013) EN Enchantment -(Concierge)Reyno Varkevisser(Iryna Tsybulnykova on vacation till 05/20/13) (Diamond) Nizar Laatiri EX Explorer- (Concierge)Mahmoud Messaouidi as of 04/07/13 (Mario Reyes) FR Freedom (Concierge)- Bertrand Almeida (02/10/13 till April) (Willie Salaya) (Diamond)- Mangesh Jambhulkar till 06/2013 GR Grandeur-(Concierge)-Efren Aguirre (Diamond)Ruth Romo as of 03/31/13 ID Independence (Concierge)Raj Bhugwath as of 03/30/13(Ryno Strapp) (Diamond) -Columella Arandia as of 06/30/12 JW Jewel -(Concierge) Diego Tripaldi(on vacation 04/27/13-06/29/13) LG Legend -(Concierge)Rahul Barua (as 02/06/13) (Diamond)-Andrew Finegold(as of 02/06/13) LB Liberty- (Concierge)-Carlos Ortiz(until May 2013) (Diamond)-Oana Popa(Denzil Fernandes vacation as of 03/13/13) MJ Majesty - none MA Mariner -(Concierge)- Luca Iorio (Diamond)-??? NV Navigator – (Concierge)Ricardo Mock as of 03/30/13(Mahmoud Messaoudi) OA Oasis (Concierge) Allan Fajardo and Charmaine Fernandes(till 05/02/13-back June)Israel Sanchez(as of 05/02/13) (Diamond)Francis Calimag(as of end of March) (Carolina Cullbera) RD Radiance -(Concierge)Juan Diego Miranda-Allen(Gazetty James on vacation 03/05/13-05/17/13) (JD on vacation again 07/26/13-08/30/13) (Diamond) Shim Hyun "JJ" till 05/17/13 RH Rhapsody -(Concierge) Amit Chattopadhyay till 06/30/13 (Diamond)Pretty Shamu(as of 03/11/13) Karen Hernandez SR Serenade - (Concierge)Francois Roux (Nadja Djurdjevic) (Diamond) Rami Tabassi till 05/05/13 SP Splendour–(Concierge) Telma Santos (Diamond)Silvia Abreu De Gasperi VI Vision - none till 10/23/13 VY Voyager -(Concierge)Yangyang Qi(Jayeon Hong) To email the concierge,use the 2 letter code for ship(i.e EX for Explorer),followed by an underscore then Concierge@rccl.com The underscore is ONLY between the ships two letters and Concierge. i.e EX_Concierge@rccl.com **For the Rhapsody RH_SuitesConcierge@rccl.com **For the Grandeur GR_SuitesConcierge@rccl.com **On Oasis and Allure you need a 01 or 02 in the email address since there are 2 concierges on each ship i.e OA_Concierge01@rccl.com OA_Concierge02@rccl.com On ships with Diamond lounge concierge,add the word Diamond in front of Concierge i.e FR_DiamondConcierge@rccl.com I was wondering who the concierge will be on the LIBERTY in June ?:) Link to comment Share on other sites More sharing options...
PH8 Posted April 19, 2013 Author #1690 Share Posted April 19, 2013 (edited) In a review of last week's Mariner cruise, the reviewer stated that Erik was in the Diamond Lounge.Thanks!!:D:D I was wondering who the concierge will be on the LIBERTY in June ?:) I'm wondering the same:p:p Maybe Oana Papa will be back.....then again,seems so many changes lately,one can't count on it. Edited April 19, 2013 by PH8 Link to comment Share on other sites More sharing options...
PH8 Posted April 19, 2013 Author #1691 Share Posted April 19, 2013 AD Adventure -(Concierge)Sucel Nickings(Silvia Abreu De Gasperi on vacation mid March) AL Allure --(Concierge)- Dexter Fraser (as of 02/17/13)--(Rahim Fraoui on vacation as of 03/31/13) (Fernando Ugalde Nadal on vacation as of 02/17/13) (Diamond)"Ana" Anayansy Jimenez as of 02/17/13 BR Brilliance -(Concierge)Betsy Medrano till August 2013 (Anis Tebbeb/Carlos Guiza Grandas) (Diamond) (coming May 2013) EN Enchantment -(Concierge)Reyno Varkevisser(Iryna Tsybulnykova on vacation till 05/20/13) (Diamond) Nizar Laatiri EX Explorer- (Concierge)Mahmoud Messaouidi as of 04/07/13 (Mario Reyes) FR Freedom (Concierge)- Bertrand Almeida (02/10/13 till April) (Willie Salaya) (Diamond)- Mangesh Jambhulkar till 06/2013 GR Grandeur-(Concierge)-Efren Aguirre (Diamond)Ruth Romo as of 03/31/13 ID Independence (Concierge)Raj Bhugwath as of 03/30/13(Ryno Strapp) (Diamond) -Columella Arandia as of 06/30/12 JW Jewel -(Concierge) Diego Tripaldi(on vacation 04/27/13-06/29/13) LG Legend -(Concierge)Rahul Barua (as 02/06/13) (Diamond)-Andrew Finegold(as of 02/06/13) LB Liberty- (Concierge)-Carlos Ortiz(until May 2013) (Diamond)-Oana Popa(Denzil Fernandes vacation as of 03/13/13) MJ Majesty - none MA Mariner -(Concierge)- Luca Iorio (Diamond)-Erik Lafitte NV Navigator – (Concierge)Ricardo Mock as of 03/30/13(Mahmoud Messaoudi) OA Oasis (Concierge) Allan Fajardo and Charmaine Fernandes(till 05/02/13-back June)Israel Sanchez(as of 05/02/13) (Diamond)Francis Calimag(as of end of March) (Carolina Cullbera) RD Radiance -(Concierge)Juan Diego Miranda-Allen(Gazetty James on vacation 03/05/13-05/17/13) (JD on vacation again 07/26/13-08/30/13) (Diamond) Shim Hyun "JJ" till 05/17/13 RH Rhapsody -(Concierge) Amit Chattopadhyay till 06/30/13 (Diamond)Pretty Shamu(as of 03/11/13) Karen Hernandez SR Serenade - (Concierge)Francois Roux (Nadja Djurdjevic) (Diamond) Rami Tabassi till 05/05/13 SP Splendour–(Concierge) Telma Santos (Diamond)Silvia Abreu De Gasperi VI Vision - none till 10/23/13 VY Voyager -(Concierge)Yangyang Qi(Jayeon Hong) To email the concierge,use the 2 letter code for ship(i.e EX for Explorer),followed by an underscore then Concierge@rccl.com The underscore is ONLY between the ships two letters and Concierge. i.e EX_Concierge@rccl.com **For the Rhapsody RH_SuitesConcierge@rccl.com **For the Grandeur GR_SuitesConcierge@rccl.com **On Oasis and Allure you need a 01 or 02 in the email address since there are 2 concierges on each ship i.e OA_Concierge01@rccl.com OA_Concierge02@rccl.com On ships with Diamond lounge concierge,add the word Diamond in front of Concierge i.e FR_DiamondConcierge@rccl.com Link to comment Share on other sites More sharing options...
rushedmom Posted April 19, 2013 #1692 Share Posted April 19, 2013 Anyone know who will be taking over for Diego on the Jewel. Link to comment Share on other sites More sharing options...
PH8 Posted April 19, 2013 Author #1693 Share Posted April 19, 2013 Anyone know who will be taking over for Diego on the Jewel. just sent him an email......hope to hear soon. Link to comment Share on other sites More sharing options...
rushedmom Posted April 19, 2013 #1694 Share Posted April 19, 2013 just sent him an email......hope to hear soon. Thanks! Link to comment Share on other sites More sharing options...
39august Posted April 19, 2013 #1695 Share Posted April 19, 2013 Sorry I'm going to just miss Diego. A friend says he is the best. I also would like to know who is subbing for him. Link to comment Share on other sites More sharing options...
PH8 Posted April 20, 2013 Author #1696 Share Posted April 20, 2013 Heard from Diego..he doesn't know yet. Link to comment Share on other sites More sharing options...
critterchick Posted April 20, 2013 #1697 Share Posted April 20, 2013 Sorry I'm going to just miss Diego. A friend says he is the best. I also would like to know who is subbing for him. I second what your friend said. I was on Jewel for several cruises this winter, and he was simply a joy. Link to comment Share on other sites More sharing options...
truffles2 Posted April 20, 2013 #1698 Share Posted April 20, 2013 Just off Indy TA with Indy going directly to drydock in Germany. Raj was concierge and says he will be there until Sept. 1. He doesn't know who his replacement will be when he goes on vacation. Link to comment Share on other sites More sharing options...
pinkrosesdeb Posted April 20, 2013 #1699 Share Posted April 20, 2013 We are really sad not to have Diego in May as well. Absolutely our favorite concierge ever! And, we booked because he was close to home only to find out that he is leaving the ship before we board. Sad!!! Link to comment Share on other sites More sharing options...
PH8 Posted April 20, 2013 Author #1700 Share Posted April 20, 2013 AD Adventure -(Concierge)Sucel Nickings(Silvia Abreu De Gasperi on vacation mid March) AL Allure --(Concierge)- Dexter Fraser (as of 02/17/13)--(Rahim Fraoui on vacation as of 03/31/13) (Fernando Ugalde Nadal on vacation as of 02/17/13) (Diamond)"Ana" Anayansy Jimenez as of 02/17/13 BR Brilliance -(Concierge)Betsy Medrano till August 2013 (Anis Tebbeb/Carlos Guiza Grandas) (Diamond) (coming May 2013) EN Enchantment -(Concierge)Reyno Varkevisser(Iryna Tsybulnykova on vacation till 05/20/13) (Diamond) Nizar Laatiri EX Explorer- (Concierge)Mahmoud Messaouidi as of 04/07/13 (Mario Reyes) FR Freedom (Concierge)- Bertrand Almeida (02/10/13 till April) (Willie Salaya) (Diamond)- Mangesh Jambhulkar till 06/2013 GR Grandeur-(Concierge)-Efren Aguirre (Diamond)Ruth Romo as of 03/31/13 ID Independence (Concierge)Raj Bhugwath till 09/01/13(Ryno Strapp) (Diamond) -Columella Arandia as of 06/30/12 JW Jewel -(Concierge) Diego Tripaldi(on vacation 04/27/13-06/29/13) LG Legend -(Concierge)Rahul Barua (as 02/06/13) (Diamond)-Andrew Finegold(as of 02/06/13) LB Liberty- (Concierge)-Carlos Ortiz(until May 2013) (Diamond)-Oana Popa(Denzil Fernandes vacation as of 03/13/13) MJ Majesty - none MA Mariner -(Concierge)- Luca Iorio (Diamond)-Erik Lafitte NV Navigator – (Concierge)Ricardo Mock as of 03/30/13(Mahmoud Messaoudi) OA Oasis (Concierge) Allan Fajardo and Charmaine Fernandes(till 05/02/13-back June)Israel Sanchez(as of 05/02/13) (Diamond)Francis Calimag(as of end of March) (Carolina Cullbera) RD Radiance -(Concierge)Juan Diego Miranda-Allen(Gazetty James on vacation 03/05/13-05/17/13) (JD on vacation again 07/26/13-08/30/13) (Diamond) Shim Hyun "JJ" till 05/17/13 RH Rhapsody -(Concierge) Amit Chattopadhyay till 06/30/13 (Diamond)Pretty Shamu(as of 03/11/13) Karen Hernandez SR Serenade - (Concierge)Francois Roux (Nadja Djurdjevic) (Diamond) Rami Tabassi till 05/05/13 SP Splendour–(Concierge) Telma Santos (Diamond)Silvia Abreu De Gasperi VI Vision - none till 10/23/13 VY Voyager -(Concierge)Yangyang Qi(Jayeon Hong) To email the concierge,use the 2 letter code for ship(i.e EX for Explorer),followed by an underscore then Concierge@rccl.com The underscore is ONLY between the ships two letters and Concierge. i.e EX_Concierge@rccl.com **For the Rhapsody RH_SuitesConcierge@rccl.com **For the Grandeur GR_SuitesConcierge@rccl.com **On Oasis and Allure you need a 01 or 02 in the email address since there are 2 concierges on each ship i.e OA_Concierge01@rccl.com OA_Concierge02@rccl.com On ships with Diamond lounge concierge,add the word Diamond in front of Concierge i.e FR_DiamondConcierge@rccl.com Link to comment Share on other sites More sharing options...
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