Sarasota Cruiser Posted October 14, 2012 #1076 Share Posted October 14, 2012 Ricardo Mock is currently on the Navigator and fabulous. Eric just replaced Luca on the Mariner. Extremely nice, but new. Link to comment Share on other sites More sharing options...
PH8 Posted October 15, 2012 Author #1077 Share Posted October 15, 2012 We just finished the Vancouver to Honolulu run with Rhapsody and have only good things to say about Amit. "Big A" (at 5' 8") was really one of the most proactive Concierges we've had. I wonder if he (they) were twins...he was always available and handled any request we had with aplomb and efficiency. If anyone has his services, they will enjoy their cruise. WWS I have never met him in person,but I can tell by his emails that he is super nice.......would love to meet him.. Link to comment Share on other sites More sharing options...
truffles2 Posted October 15, 2012 #1078 Share Posted October 15, 2012 He was excellent on Freedom....hated to lose him. Link to comment Share on other sites More sharing options...
CRUISEMAMI Posted October 15, 2012 #1079 Share Posted October 15, 2012 Just off the Brilliance of the Seas and had Betsy Medrano as Concierge! Did not impress any of us, she never greeted anyone that came into the room. She sat most of the time reading her e-mail. Hope all of you had a better time in the Concierge Lounge with her than we did. Take care... Irene & Miles I agree with you 100%!!! we did the crossing in Sept, and we did not use the concierge, due to the Cappuccino machine being down almost all the time! Hopefully it's working now, because we will be on BR, doing B2B in Dec!!! Betsy, was not a great, or even good concierge: I see that she will be going on vacation on Dec 8; wish that the NEW concierge, for our second cruise, will be more attentive!!! Franca Link to comment Share on other sites More sharing options...
JAYV1 Posted October 15, 2012 #1080 Share Posted October 15, 2012 Ricardo Mock is currently on the Navigator and fabulous. Eric just replaced Luca on the Mariner. Extremely nice, but new. I guess that means Karen Hernandez is gone ? She was awsome! Will miss her Link to comment Share on other sites More sharing options...
ARCruisinNana Posted October 15, 2012 #1081 Share Posted October 15, 2012 (edited) Will Luca be back on Mariner for the TA? Edited October 15, 2012 by ARCruisinNana Link to comment Share on other sites More sharing options...
DiamondSuiteCruiser Posted October 17, 2012 #1082 Share Posted October 17, 2012 Last year it was Reyno, and we LOVED him! He was so much fun & friendly. Link to comment Share on other sites More sharing options...
ARCruisinNana Posted October 17, 2012 #1083 Share Posted October 17, 2012 Last year it was Reyno, and we LOVED him! He was so much fun & friendly. On the westbound Mariner TA last year? I was on it and I'm pretty sure it was Luca. I hope he's back from vacation for the TA in Nov. Link to comment Share on other sites More sharing options...
big al Posted October 17, 2012 #1084 Share Posted October 17, 2012 Hi, Oana will be in the Diamond Lounge until at least Mid December Thanks Redcrown!! Big Al Link to comment Share on other sites More sharing options...
PH8 Posted October 17, 2012 Author #1085 Share Posted October 17, 2012 (edited) AD Adventure of the Seas -Silvia Abreu De Gasperi AL Allure of the Seas--(Concierge)- Fernando Ugalde Nadal and Rahim Fraoui (Dexter Fraser on vacation as of 10/07/12) (Diamond)-Anayansy Jimenez BR Brilliance of the Seas - Betsy Medrano-till 12/8/12 EN Enchantment of the Seas -Reyno Varkevisser as of 09/06/12(Sneh Patell) EX Explorer of the Seas - Mario Reyes as of 4/12/12- FR Freedom of the Seas (Concierge)- Willie Salaya as of 09/16/12 (Diamond)- Rahul Barua till 11/04/12 GR Grandeur of the Seas -(Suite Concierge)- Israel Sanchez (Diamond) Ruth Romo ID Independence of the Seas (Concierge)Raj Bhugwath (Diamond) -Columella Arandia as of 06/30/12 JW Jewel of the Seas - Fernando Cataldo(Jasmin Villajuan) LG Legend of the Seas - none till 2/7/13 LB Liberty of the Seas (Concierge)-Carlos Ortiz (Diamond)--Oana Popa till mid Dec(Nicola Baker) MJ Majesty of the Seas- none MA Mariner of the Seas -(Concierge)- Erik Lafitte (Luca Iorio) (Diamond)- Marion De Moura (Erik Lafitte as of 11/2/12) MN Monarch of the Seas- none NV Navigator of the Seas – Ricardo Mock(Alexandra Elena Nica) OA Oasis of the Seas (Concierge) Allan Fajardo and Charmaine (Diamond) Francis Calimag (Hayley De Vos Luzio) RD Radiance of the Seas-(Concierge)Juan Diego Miranda-Allen-as of 06/01/12 (Diamond) Andrew Finegold till10/26/12 ( Gazetty James) RH Rhapsody of the Seas-(Concierge) Pretty Shamu 10/14/12-1/23/13(Amit Chattopadhyay) (Diamond) Baris 10/14/12-03/13 SR Serenade of the Seas - Francois Roux till mid December(Daniel Ascol) SP Splendour of the Seas – Diego Tripaldi as of 05/02/12 (Diamond)Telma Santos VI Vision of the Seas - none till 10/23/13 VY Voyager of the Seas -Yangyang Qi To email the concierge,use the 2 letter code for ship(i.e EX for Explorer),followed by an underscore then Concierge@rccl.com The underscore is ONLY between the ships two letters and Concierge. i.e EX_Concierge@rccl.com **For the Rhapsody RH_SuitesConcierge@rccl.com **For the Grandeur GR_SuitesConcierge@rccl.com **On Oasis and Allure you need a 01 or 02 in the email address since there are 2 concierges on each ship i.e OA_Concierge01@rccl.com OA_Concierge02@rccl.com On ships with Diamond lounge concierge,add the word Diamond in front of Concierge i.e FR_DiamondConcierge@rccl.com Edited October 17, 2012 by PH8 Link to comment Share on other sites More sharing options...
39august Posted October 17, 2012 #1086 Share Posted October 17, 2012 Last year I asked Luca if he would be back on Mariner, and at that time he said he would be taking his vacation a few weeks before the TA and would return at that time. The list above shows Erik, now in the CL, as being in the DL as of Nov. 2. That should be the date of Luca's return. I am so looking forward to cruising with Luca again. What a great guy! I am also wondering how he will handle the Diamonds in Dec. group now that there is a D lounge on Mariner. I'll bet that there will be part of the Viking Crown for overflow. Link to comment Share on other sites More sharing options...
Topo Gigio Posted October 17, 2012 #1087 Share Posted October 17, 2012 (edited) Confirmed: Luca Iorio concierge for the Nov 2 TA Erik Lafitte in the diamond lounge! What kind of guy is Erik? Edited October 17, 2012 by Topo Gigio Link to comment Share on other sites More sharing options...
ARCruisinNana Posted October 17, 2012 #1088 Share Posted October 17, 2012 Last year I asked Luca if he would be back on Mariner, and at that time he said he would be taking his vacation a few weeks before the TA and would return at that time. The list above shows Erik, now in the CL, as being in the DL as of Nov. 2. That should be the date of Luca's return. I am so looking forward to cruising with Luca again. What a great guy! I am also wondering how he will handle the Diamonds in Dec. group now that there is a D lounge on Mariner. I'll bet that there will be part of the Viking Crown for overflow. Thanks for the info. I'll find out for myself in a little over two weeks:) Link to comment Share on other sites More sharing options...
Topo Gigio Posted October 17, 2012 #1089 Share Posted October 17, 2012 Thanks for the info. I'll find out for myself in a little over two weeks:) see my post! Link to comment Share on other sites More sharing options...
ARCruisinNana Posted October 17, 2012 #1090 Share Posted October 17, 2012 see my post! On the westbound TA last year, Ellington's was used for the D+ cocktail hour and the CL was for Suite guests due to the large number of Diamond Plus onboard. The Dragon's Liar was used for the nightly Diamond event. It will be interesting to see how Luca will handle the large number of Diamonds and above now that the 19th Hole has become the Diamond Lounge. Link to comment Share on other sites More sharing options...
Topo Gigio Posted October 17, 2012 #1091 Share Posted October 17, 2012 On the westbound TA last year, Ellington's was used for the D+ cocktail hour and the CL was for Suite guests due to the large number of Diamond Plus onboard. The Dragon's Liar was used for the nightly Diamond event. It will be interesting to see how Luca will handle the large number of Diamonds and above now that the 19th Hole has become the Diamond Lounge. Erik is in the DL! Link to comment Share on other sites More sharing options...
ARCruisinNana Posted October 17, 2012 #1092 Share Posted October 17, 2012 Erik is in the DL! Yes, but if Luca is using Ellington's for D+, where will Erik put the extra Diamonds? Or if Erik is using Ellington's for extra Diamonds, where will the overflow be for the Diamond +? That's the question. Link to comment Share on other sites More sharing options...
rccruisers Posted October 18, 2012 #1093 Share Posted October 18, 2012 We sailed Freedom of the Seas last week and Rahul is back in the Diamond Lounge. When we sailed on Sept 2 and Sept 9th, he was the Suite Concierge and Marcelous was taking his place in the Diamond Lounge. We booked the Legend of the Seas for December, 2013 while onboard and that afternnoon we mentioned to Rahul our plans. He said after his vacation, he would be leaving the Freedom and in January he would be joining Legend. He will be the Concierge taking care of Suites and Diamond Plus. Rahul's replacement in the Diamond Lounge has not been decided but when I find out, I will let you know. Link to comment Share on other sites More sharing options...
PH8 Posted October 18, 2012 Author #1094 Share Posted October 18, 2012 We sailed Freedom of the Seas last week and Rahul is back in the Diamond Lounge. When we sailed on Sept 2 and Sept 9th, he was the Suite Concierge and Marcelous was taking his place in the Diamond Lounge. . His name is Marcelo Mello..:) Link to comment Share on other sites More sharing options...
PH8 Posted October 18, 2012 Author #1095 Share Posted October 18, 2012 (edited) AD Adventure of the Seas -Silvia Abreu De Gasperi(Sucel Nickings as of 11/3/13--if not before) AL Allure of the Seas--(Concierge)- Fernando Ugalde Nadal and Rahim Fraoui (Dexter Fraser on vacation as of 10/07/12) (Diamond)-Anayansy Jimenez BR Brilliance of the Seas - Betsy Medrano-till 12/8/12 EN Enchantment of the Seas -Reyno Varkevisser as of 09/06/12(Sneh Patell) EX Explorer of the Seas - Mario Reyes as of 4/12/12- FR Freedom of the Seas (Concierge)- Willie Salaya as of 09/16/12 (Diamond)- Rahul Barua till 11/04/12 GR Grandeur of the Seas -(Suite Concierge)- Israel Sanchez (Diamond) Ruth Romo ID Independence of the Seas (Concierge)Raj Bhugwath (Diamond) -Columella Arandia as of 06/30/12 JW Jewel of the Seas - Fernando Cataldo(Jasmin Villajuan) LG Legend of the Seas - none till 2/7/13 LB Liberty of the Seas (Concierge)-Carlos Ortiz (Diamond)--Oana Popa till mid Dec(Nicola Baker) MJ Majesty of the Seas- none MA Mariner of the Seas -(Concierge)- Erik Lafitte (Luca Iorio) (Diamond)- Marion De Moura (Erik Lafitte as of 11/2/12) MN Monarch of the Seas- none NV Navigator of the Seas – Ricardo Mock(Alexandra Elena Nica) OA Oasis of the Seas (Concierge) Allan Fajardo and Charmaine (Diamond) Francis Calimag (Hayley De Vos Luzio) RD Radiance of the Seas-(Concierge)Juan Diego Miranda-Allen-as of 06/01/12 (Diamond) Andrew Finegold till10/26/12 ( Gazetty James) RH Rhapsody of the Seas-(Concierge) Pretty Shamu 10/14/12-1/23/13(Amit Chattopadhyay) (Diamond) Baris 10/14/12-03/13 SR Serenade of the Seas - Francois Roux till mid December(Daniel Ascol) SP Splendour of the Seas – Diego Tripaldi as of 05/02/12 (Diamond)Telma Santos VI Vision of the Seas - none till 10/23/13 VY Voyager of the Seas -Yangyang Qi To email the concierge,use the 2 letter code for ship(i.e EX for Explorer),followed by an underscore then Concierge@rccl.com The underscore is ONLY between the ships two letters and Concierge. i.e EX_Concierge@rccl.com **For the Rhapsody RH_SuitesConcierge@rccl.com **For the Grandeur GR_SuitesConcierge@rccl.com **On Oasis and Allure you need a 01 or 02 in the email address since there are 2 concierges on each ship i.e OA_Concierge01@rccl.com OA_Concierge02@rccl.com On ships with Diamond lounge concierge,add the word Diamond in front of Concierge i.e FR_DiamondConcierge@rccl.com Edited October 18, 2012 by PH8 Link to comment Share on other sites More sharing options...
rccruisers Posted October 18, 2012 #1096 Share Posted October 18, 2012 (edited) His name is Marcelo Mello..:) Yes it is and he would grin if he knew I spelled his name wrong. People call him Marcelous, so guess that is why I did it. :D He did a fantastic job in the lounge those two weeks and fingers are crossed he gets the job. If everyone put on their survey forms how they expressed themselves those two weeks, we got a winner. Other people are also being considered but you know who I want. Do you know Marcelo? By the way, Willy is suppose to be staying. Edited October 18, 2012 by rccruisers Link to comment Share on other sites More sharing options...
PH8 Posted October 18, 2012 Author #1097 Share Posted October 18, 2012 I met Marcelo last month and he is a super nice guy.We still keep in touch..Unfortunately,he will not be taking over Rahul's place.......someone else will(see below) Link to comment Share on other sites More sharing options...
PH8 Posted October 18, 2012 Author #1098 Share Posted October 18, 2012 (edited) AD Adventure -Silvia Abreu De Gasperi(Sucel Nickings as of 11/3/13--if not before) AL Allure --(Concierge)- Fernando Ugalde Nadal and Rahim Fraoui (Dexter Fraser on vacation as of 10/07/12) (Diamond)-Anayansy Jimenez BR Brilliance - Betsy Medrano-till 12/8/12 EN Enchantment -Reyno Varkevisser as of 09/06/12(Sneh Patell) EX Explorer- Mario Reyes as of 4/12/12- FR Freedom (Concierge)- Willie Salaya as of 09/16/12 (Diamond)- Rahul Barua till 11/04/12( Bertrand Almeida) GR Grandeur-(Suite Concierge)- Israel Sanchez (Diamond) Ruth Romo ID Independence (Concierge)Raj Bhugwath (Diamond) -Columella Arandia as of 06/30/12 JW Jewel - Fernando Cataldo(Jasmin Villajuan) LG Legend -Rahul Barua (as of 02/06/13 when the concierge lounge is added) LB Liberty- (Concierge)-Carlos Ortiz (Diamond)--Oana Popa till mid Dec(Nicola Baker) MJ Majesty - none MA Mariner -(Concierge)- Erik Lafitte (Luca Iorio) (Diamond)- Marion De Moura (Erik Lafitte as of 11/2/12) MN Monarch - none NV Navigator – Ricardo Mock(Alexandra Elena Nica) OA Oasis (Concierge) Allan Fajardo and Charmaine (Diamond) Francis Calimag (Hayley De Vos Luzio) RD Radiance -(Concierge)Juan Diego Miranda-Allen-as of 06/01/12 (Diamond) Andrew Finegold till10/26/12 ( Gazetty James) RH Rhapsody -(Concierge) Pretty Shamu 10/14/12-1/23/13(Amit Chattopadhyay) (Diamond) Baris 10/14/12-03/13 SR Serenade - Francois Roux till mid December(Daniel Ascol) SP Splendour– Diego Tripaldi as of 05/02/12 (Diamond)Telma Santos VI Vision - none till 10/23/13 VY Voyager -Yangyang Qi To email the concierge,use the 2 letter code for ship(i.e EX for Explorer),followed by an underscore then Concierge@rccl.com The underscore is ONLY between the ships two letters and Concierge. i.e EX_Concierge@rccl.com **For the Rhapsody RH_SuitesConcierge@rccl.com **For the Grandeur GR_SuitesConcierge@rccl.com **On Oasis and Allure you need a 01 or 02 in the email address since there are 2 concierges on each ship i.e OA_Concierge01@rccl.com OA_Concierge02@rccl.com On ships with Diamond lounge concierge,add the word Diamond in front of Concierge i.e FR_DiamondConcierge@rccl.com Edited October 18, 2012 by PH8 Link to comment Share on other sites More sharing options...
truffles2 Posted October 18, 2012 #1099 Share Posted October 18, 2012 We had Marcello in Sept. and he was very good. He made it around the room every night (and the room was jam packed!) Link to comment Share on other sites More sharing options...
beej Posted October 18, 2012 #1100 Share Posted October 18, 2012 That is really too bd. Marcelo Mello is so good and the nicest person. I know one woman was very impressed by the fact that he remembered her and her name when he saw her on the Promenade. He is tops. Maybe they'll rethink who should be there Link to comment Share on other sites More sharing options...
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