howiefrommd Posted July 21, 2013 #1 Share Posted July 21, 2013 Just went in to enter some information and all of my future cruises (including one this coming Friday) are missing. Have not ever had this happen before, any ideas? Thank so much. Link to comment Share on other sites More sharing options...
jules815 Posted July 21, 2013 #2 Share Posted July 21, 2013 It appears certain areas of their website are down at the moment. I wasn't able to do my price drop check. Link to comment Share on other sites More sharing options...
Clarea Posted July 21, 2013 #3 Share Posted July 21, 2013 Just went in to enter some information and all of my future cruises (including one this coming Friday) are missing. Have not ever had this happen before, any ideas? Thank so much. It's not letting me log in either. Could be their normal Saturday IT maintenance window has extended into Sunday this weekend. Just try later. Link to comment Share on other sites More sharing options...
aliceluvsbubba Posted July 21, 2013 #4 Share Posted July 21, 2013 I am having same problem...wondering if their system is down. I tried to work on some pricing, same error message. sigh...will have to have another cup of coffee and try again in a few minutes. Glad you posted this, I was beginning to think it was just me. Link to comment Share on other sites More sharing options...
hairymelon Posted July 21, 2013 #5 Share Posted July 21, 2013 On their homepage there is a message at the top of the screen that parts of the website are down for some hours today. Link to comment Share on other sites More sharing options...
scrapycruiser Posted July 21, 2013 #6 Share Posted July 21, 2013 I called late last night to book a cruise and was told it would be up and running at 9am . Lets see ! Link to comment Share on other sites More sharing options...
jules815 Posted July 21, 2013 #7 Share Posted July 21, 2013 Do the prices ever change after Sunday morning maintenance? (Don't they know they're screwing up my morning routine?! :eek:) Link to comment Share on other sites More sharing options...
Clarea Posted July 21, 2013 #8 Share Posted July 21, 2013 Do the prices ever change after Sunday morning maintenance? (Don't they know they're screwing up my morning routine?! :eek:) My experience has been that the prices can change anytime. Link to comment Share on other sites More sharing options...
tispwisp Posted July 21, 2013 #9 Share Posted July 21, 2013 I had a problem getting in both last night and this morning. I'll check in again after lunch. I'm ready to book some shore excursions! Link to comment Share on other sites More sharing options...
FLACRUISER99 Posted July 21, 2013 #10 Share Posted July 21, 2013 Just went in to enter some information and all of my future cruises (including one this coming Friday) are missing. Have not ever had this happen before, any ideas? Thank so much. Nothing new with the RCI website they will fix it by Monday(Maybe).:rolleyes: Link to comment Share on other sites More sharing options...
luvscruising2007 Posted July 21, 2013 #11 Share Posted July 21, 2013 I tried to get in to the shore excursions and all I got was a blank page. I wanted Boston. It was like that last night also. Link to comment Share on other sites More sharing options...
Cigar King Posted July 21, 2013 #12 Share Posted July 21, 2013 It's working perfectly for me... Link to comment Share on other sites More sharing options...
jules815 Posted July 21, 2013 #13 Share Posted July 21, 2013 Yep, it's working now! Link to comment Share on other sites More sharing options...
FLACRUISER99 Posted July 21, 2013 #14 Share Posted July 21, 2013 It's working perfectly for me...Did you try to purchase a shore excursion for a booking? That part does not come up for me! All that comes up in the "pre cruise planner" is Gifts & Gear and Photo Packages & Products( I checked 6 bookings) Link to comment Share on other sites More sharing options...
joepeka Posted July 21, 2013 #15 Share Posted July 21, 2013 Did you try to purchase a shore excursion for a booking? That part does not come up for me! All that comes up in the "pre cruise planner" is Gifts & Gear and Photo Packages & Products( I checked 6 bookings) Same for mine.... only the "Gifts & Gear" and "Photo Packages & Products" are showing under pre-cruise planner and we have several reservations made previously. I'm sure they will return soon. :) Link to comment Share on other sites More sharing options...
FLACRUISER99 Posted July 21, 2013 #16 Share Posted July 21, 2013 Nothing new with the RCI website they will fix it by Monday(Maybe).:rolleyes: Same for mine.... only the "Gifts & Gear" and "Photo Packages & Products" are showing under pre-cruise planner and we have several reservations made previously. I'm sure they will return soon. :)Like a said above.:rolleyes: Link to comment Share on other sites More sharing options...
joepeka Posted July 21, 2013 #17 Share Posted July 21, 2013 Like a said above.:rolleyes: I was just confirming what you were seeing because you seemed surprised/concerned that Cigar King said it was working perfectly for him. Sorry if I misunderstood.... I had seen your "Monday" comment earlier. Link to comment Share on other sites More sharing options...
Parrotheadtoo Posted July 21, 2013 #18 Share Posted July 21, 2013 I tried to get in to the shore excursions and all I got was a blank page. I wanted Boston. It was like that last night also. Ahoy luvscruising2007 We are sailing on the Brilliance of the Seas transatlantic in April. We will be visiting Boston, and have decided to take the hop on, hop off trolley. http://www.trolleytours.com/boston/ Link to comment Share on other sites More sharing options...
howiefrommd Posted July 21, 2013 Author #19 Share Posted July 21, 2013 Just checked and everything is back. Glad I did, for this Fridays cruise got upgraded to OS. Only kidding, I have the same chance for that as getting the Allure in Baltimore :) Thanks for your feedback. Howie Link to comment Share on other sites More sharing options...
FLACRUISER99 Posted July 21, 2013 #20 Share Posted July 21, 2013 I was just confirming what you were seeing because you seemed surprised/concerned that Cigar King said it was working perfectly for him. Sorry if I misunderstood.... I had seen your "Monday" comment earlier.No problem, I think we both misunderstood what the other was saying as I meant to thank you for your support. Anyway I seems to be working fine now. Link to comment Share on other sites More sharing options...
Cigar King Posted July 22, 2013 #21 Share Posted July 22, 2013 Did you try to purchase a shore excursion for a booking? That part does not come up for me! All that comes up in the "pre cruise planner" is Gifts & Gear and Photo Packages & Products( I checked 6 bookings) I didn't buy anything, but, the option is there for me. Link to comment Share on other sites More sharing options...
thewildbunch Posted July 22, 2013 #22 Share Posted July 22, 2013 Just curious if anyone is still having issues. I can't access the Login or My Cruises portion of the website. When I click the link it brings me to the Customer Support page. Link to comment Share on other sites More sharing options...
nnzz Posted July 22, 2013 #23 Share Posted July 22, 2013 No problem for me now Link to comment Share on other sites More sharing options...
Clarea Posted July 22, 2013 #24 Share Posted July 22, 2013 Just curious if anyone is still having issues. I can't access the Login or My Cruises portion of the website. When I click the link it brings me to the Customer Support page. I'm able to log in fine. Try clearing cookies and cache on your web browser. Link to comment Share on other sites More sharing options...
Cigar King Posted July 22, 2013 #25 Share Posted July 22, 2013 You can always try a site like this to see if the problem might be more than just you. http://www.downforeveryoneorjustme.com/http://www.royalcaribbean.com/ Link to comment Share on other sites More sharing options...
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