DrJW Posted July 2, 2014 #1 Share Posted July 2, 2014 Could not get on this page today..'already booked'..anyione else having similar issue? Thanks J Link to comment Share on other sites More sharing options...
azcruiser64 Posted July 2, 2014 #2 Share Posted July 2, 2014 No problem for me,was just there. I'm using internet explorer if that helps Link to comment Share on other sites More sharing options...
Rare LHT28 Posted July 3, 2014 #3 Share Posted July 3, 2014 no problem with firefox either Link to comment Share on other sites More sharing options...
wenjoyjack Posted July 3, 2014 #4 Share Posted July 3, 2014 I have tried a few times with no luck - have passed it on to my TA to follow up. Sent from my iPad using Forums mobile app Link to comment Share on other sites More sharing options...
Mike Moore Posted July 3, 2014 #5 Share Posted July 3, 2014 Greetings Cruise Critic Members. I'd like to take the opportunity to introduce myself to the forum, as making sure that you have a pleasant experience on our website is my responsibility here at Oceania Cruises. If you will be so kind as to send an email to webmaster@oceaniacruises.com with your booking number, we'll be happy to assist you. Thank you for sailing with Oceania Cruises - we look forward to welcoming you onboard. Kind regards, Mike Link to comment Share on other sites More sharing options...
CintiPam Posted July 3, 2014 #6 Share Posted July 3, 2014 Hi, Mike, and welcome to the CC Oceania forum. Very nice to see a post from the Oceania IT guru. You run a very good website!:) Link to comment Share on other sites More sharing options...
Paulchili Posted July 3, 2014 #7 Share Posted July 3, 2014 Mike - yes, you do run a good website. However, it does not want to remember me, no matter how many times I log in and ask to be remembered. I am saved each time by my Norton task bar that thankfully remembers all my logins & passwords. Link to comment Share on other sites More sharing options...
CowWhisperer Posted July 3, 2014 #8 Share Posted July 3, 2014 Hi Mike, Thank you for checking here to address O website concerns. Overall, it's a great site. One thing that I find challenging is how quickly it times out and logs you off. Often, I am trying to research shore excursions or do other research on other sites while referencing the Oceania site and I am timed out, lose my place on the O site, and have to log back in multiple times. This is frustrating. Can the time out length be adjusted? And I too have the same problem as Paulchili--the site never remembers me. Many thanks for your assistance! CW Link to comment Share on other sites More sharing options...
Rare ORV Posted July 3, 2014 #9 Share Posted July 3, 2014 Hi Mike, Thanks for posting here. I would really like to see a search feature besides the one in Guest Services. The website seems to work well for me with Google Chrome. Link to comment Share on other sites More sharing options...
Rare PaulMCO Posted July 3, 2014 #10 Share Posted July 3, 2014 Greetings Cruise Critic Members. I'd like to take the opportunity to introduce myself to the forum, as making sure that you have a pleasant experience on our website is my responsibility here at Oceania Cruises. If you will be so kind as to send an email to webmaster@oceaniacruises.com with your booking number, we'll be happy to assist you. Thank you for sailing with Oceania Cruises - we look forward to welcoming you onboard. Kind regards, Mike Don't all scare him away it's his first post :) Link to comment Share on other sites More sharing options...
wenjoyjack Posted July 3, 2014 #11 Share Posted July 3, 2014 Did you contact Mike at that address - I receive the message it may be a phishing site. Is the address and Mike genuine? Sent from my iPad using Forums mobile app Link to comment Share on other sites More sharing options...
Rare PaulMCO Posted July 3, 2014 #12 Share Posted July 3, 2014 Did you contact Mike at that address - I receive the message it may be a phishing site. Is the address and Mike genuine? Sent from my iPad using Forums mobile app Cannot be a phishing site.. The domain is Oceania's... webmaster@domain is the standard email for the IT specialist at any company. Link to comment Share on other sites More sharing options...
Mike Moore Posted July 3, 2014 #13 Share Posted July 3, 2014 Yes, I'm genuine! :) We do appreciate all the feedback, as we strive for an exceptional web experience. All of your comments are noted and we'll be doing our best to address them in the coming months. Feel free to send any other feedback to webmaster@oceaniacruises.com, and those of you in the US, we wish you a happy and safe 4th of July weekend! Mike Link to comment Share on other sites More sharing options...
wenjoyjack Posted July 4, 2014 #14 Share Posted July 4, 2014 Thanks guys I've successfully logged in - had wrong booking number! Sent from my iPad using Forums mobile app Link to comment Share on other sites More sharing options...
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