2thesea Posted July 8, 2014 #1 Share Posted July 8, 2014 We were on the Grandeur the 1st week in June, our first visit to Bermuda :D cruise was GREAT! While walking about the Dockyard I came upon 2 pieces of jewelry that I really wanted at E.R. Aubrey's store at the Clocktower Mall. My husband bought me a necklace and earrings for my daughter. LOVE them. But when I returned home I decided to see if I could purchase another pair of earrings for myself and much to my surprise I found exactly what we purchased for $100 less per item! :( I was mad and felt bad for making an uninformed purchase. Shame on me. Well here's where the story make it's turn! I emailed the store and told them what I found on line and they REFUNDED the $200 difference to my credit card :eek: I was shocked!!! Delighted!!! When shopping in Bermuda - visit the folks @ E.R. Aubrey's - know that if you make a purchase and find it cheaper they will make the purchase "right" Link to comment Share on other sites More sharing options...
Merion_Mom Posted July 8, 2014 #2 Share Posted July 8, 2014 We were on the Grandeur the 1st week in June, our first visit to Bermuda :D cruise was GREAT! While walking about the Dockyard I came upon 2 pieces of jewelry that I really wanted at E.R. Aubrey's store at the Clocktower Mall. My husband bought me a necklace and earrings for my daughter. LOVE them. But when I returned home I decided to see if I could purchase another pair of earrings for myself and much to my surprise I found exactly what we purchased for $100 less per item! :( I was mad and felt bad for making an uninformed purchase. Shame on me. Well here's where the story make it's turn! I emailed the store and told them what I found on line and they REFUNDED the $200 difference to my credit card :eek: I was shocked!!! Delighted!!! When shopping in Bermuda - visit the folks @ E.R. Aubrey's - know that if you make a purchase and find it cheaper they will make the purchase "right" Wow. Just WOW. :) Link to comment Share on other sites More sharing options...
Rare A&L_Ont Posted July 8, 2014 #3 Share Posted July 8, 2014 Wow. Just WOW. :) I wasn't expecting that ending.:) Link to comment Share on other sites More sharing options...
WishIwerethere Posted July 8, 2014 #4 Share Posted July 8, 2014 I wasn't expecting that ending.:) Me either but since they probably make so much from other people who never check, it was no skin off their teeth. Link to comment Share on other sites More sharing options...
2thesea Posted July 9, 2014 Author #5 Share Posted July 9, 2014 (edited) I should add…..that in my email to them I let them know that we are avid cruisers and members of Cruisecritic :p If this would have happen anywhere else I believe I would have been told TUFF luck! :cool: Edited July 9, 2014 by 2thesea Link to comment Share on other sites More sharing options...
lovelife Posted July 9, 2014 #6 Share Posted July 9, 2014 I should add…..that in my email to them I let them know that we are avid cruisers and members of Cruisecritic :p If this would have happen anywhere else I believe I would have been told TUFF luck! :cool: Still.........incredible! Link to comment Share on other sites More sharing options...
DonnaK Posted July 9, 2014 #7 Share Posted July 9, 2014 That's an incredible story! Thanks for sharing! Link to comment Share on other sites More sharing options...
lakelorain Posted July 9, 2014 #8 Share Posted July 9, 2014 Excellent! They are getting their moneys worth of good publicity from your posting. Glad you took the time to contact them. Link to comment Share on other sites More sharing options...
nelblu Posted July 9, 2014 #9 Share Posted July 9, 2014 Good stuff! Link to comment Share on other sites More sharing options...
denamo Posted July 9, 2014 #10 Share Posted July 9, 2014 Incredible! Nice touch from E.R. Aubrey's at the Clocktower Mall. Link to comment Share on other sites More sharing options...
NewYork8048 Posted July 9, 2014 #11 Share Posted July 9, 2014 Good to know if we ever go to Bermuda Link to comment Share on other sites More sharing options...
kirian Posted July 9, 2014 #12 Share Posted July 9, 2014 What a great post (and outcome)! So often, we only take the time to share negative experiences with others as a warning. It's so nice to see someone taking the time to post something positive about a company :) Melissa Link to comment Share on other sites More sharing options...
Guest maddycat Posted July 9, 2014 #13 Share Posted July 9, 2014 I should add…..that in my email to them I let them know that we are avid cruisers and members of Cruisecritic :p If this would have happen anywhere else I believe I would have been told TUFF luck! :cool: I think that you are right. The established, better (more upscale) merchants in Bermuda are very ethical. Link to comment Share on other sites More sharing options...
Merion_Mom Posted July 9, 2014 #14 Share Posted July 9, 2014 So, what was that name again? E. R. Aubrey's ? or E. R. Aubrey ? And they sell jewelry? In the Clocktower Mall? At the Royal Dockyards? In Bermuda? (have I missed any search terms? ;) ) :D Link to comment Share on other sites More sharing options...
2thesea Posted July 9, 2014 Author #15 Share Posted July 9, 2014 So, what was that name again? E. R. Aubrey's ? or E. R. Aubrey ? And they sell jewelry? In the Clocktower Mall? At the Royal Dockyards? In Bermuda? (have I missed any search terms? ;) ) :D :D E.R. Aubrey Jewelers - Dockyard @ the Clocktower Mall. They also have a store in Hamilton ;) Link to comment Share on other sites More sharing options...
Merion_Mom Posted July 9, 2014 #16 Share Posted July 9, 2014 :D E.R. Aubrey Jewelers - Dockyard @ the Clocktower Mall. They also have a store in Hamilton ;) Oh, that reminds me. Will you please post a photo of the lovely jewelry that you purchased? :) Link to comment Share on other sites More sharing options...
2thesea Posted July 9, 2014 Author #17 Share Posted July 9, 2014 (edited) Here's a link that shows the earrings, necklace is the same on a 20in chain. My "sand" has more pink tones in it as it was made from the sands of Bermuda http://dunejewelrydesign.com/shop/island-collection/island-earrings this is not the link to the store in Bermuda BUT rather where you can buy from the US online directly from the maker of the jewelry Edited July 9, 2014 by 2thesea Link to comment Share on other sites More sharing options...
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