20pluscruises Posted August 6, 2014 #1 Share Posted August 6, 2014 (edited) FYI.... Just received a call from AMEX...our card number was stolen and charged $45,000 on Monday, the day after we returned from Bermuda. We only made one out of the ordinary charges....a tour in Bermuda, which was not part of the Celebrity excursions. Nor, offered as a tour with Celebrity. Just a heads up for future considerations. Edited August 6, 2014 by 20pluscruises Link to comment Share on other sites More sharing options...
CruisingChick Posted August 6, 2014 #2 Share Posted August 6, 2014 Thanks for the heads up. It's a good reminder that this can happen anywhere. One of my cards was comprised pre-cruise in Fort Lauderdale. I had to wait until I got home to straighten it out because I didn't get notification until I was on the ship and out to sea. Link to comment Share on other sites More sharing options...
MrJulius Posted August 6, 2014 #3 Share Posted August 6, 2014 FYI.... Just received a call from AMEX...our card number was stolen and charged $45,000 on Monday, the day after we returned from Bermuda. We only made one out of the ordinary charges....a tour in Bermuda, which was not part of the Celebrity excursions. Nor, offered as a tour with Celebrity. Just a heads up for future considerations. Yikes! You would think that Amex would have red flagged that one due to the amount and location...unless your charging history is normally like that. MrJulius Link to comment Share on other sites More sharing options...
20pluscruises Posted August 6, 2014 Author #4 Share Posted August 6, 2014 (edited) Yikes!You would think that Amex would have red flagged that one due to the amount and location...unless your charging history is normally like that. MrJulius Unfortunately, purchases were made online. We always book excursions through Celebrity, but this tour not being offered by Celebrity and it being Bermuda we thought, why not? Lesson learned. Edited August 6, 2014 by 20pluscruises Link to comment Share on other sites More sharing options...
gdpups Posted August 6, 2014 #5 Share Posted August 6, 2014 Since we have a Bermuda cruise planned I would love to know who your excursion was booked through! Thanks Link to comment Share on other sites More sharing options...
20pluscruises Posted August 6, 2014 Author #6 Share Posted August 6, 2014 Since we have a Bermuda cruise planned I would love to know who your excursion was booked through! Thanks When we hear back from AMEX we will def say the name of the tour. However, I can tell you it was NOT a tour that had anything to do with water. Hope this helps! Link to comment Share on other sites More sharing options...
Fouremco Posted August 6, 2014 #7 Share Posted August 6, 2014 FYI.... Just received a call from AMEX...our card number was stolen and charged $45,000 on Monday, the day after we returned from Bermuda. We only made one out of the ordinary charges....a tour in Bermuda, which was not part of the Celebrity excursions. Nor, offered as a tour with Celebrity. Just a heads up for future considerations. Was the tour the only thing that you used the card for the entire time? If you made other, "ordinary" charges (restaurant, drug store purchase, etc.) possibly your card information was stolen elsewhere. Perhaps even before you left on your trip? Or were the $45K in online purchases traced to a Bermuda IP? I hope all is resolved quickly and to your satisfaction. Link to comment Share on other sites More sharing options...
20pluscruises Posted August 6, 2014 Author #8 Share Posted August 6, 2014 Was the tour the only thing that you used the card for the entire time? If you made other, "ordinary" charges (restaurant, drug store purchase, etc.) possibly your card information was stolen elsewhere. Perhaps even before you left on your trip? Or were the $45K in online purchases traced to a Bermuda IP? I hope all is resolved quickly and to your satisfaction. Yes, the only thing on the card in Bermuda was the tour. If it is traced back we will know 100% it was the tour company AND I will give everyone here a heads up / name of the company. It was resolved quickly and to our satisfaction...just wanted to make sure it doesn't happen to anyone else. Link to comment Share on other sites More sharing options...
wwcruisers Posted August 6, 2014 #9 Share Posted August 6, 2014 Yes, the only thing on the card in Bermuda was the tour. If it is traced back we will know 100% it was the tour company AND I will give everyone here a heads up / name of the company. It was resolved quickly and to our satisfaction...just wanted to make sure it doesn't happen to anyone else. So glad to hear that the card company stepped up (as they should) -- but, sorry to hear that you had to have your vacation memories marred by something like this. As someone headed to Bermuda, I do appreciate the "heads-up". We usually pay for things with cash, wherever possible. That being said, some private tour operators require advance deposits -- usually done by credit card. Link to comment Share on other sites More sharing options...
Wine-O Posted August 6, 2014 #10 Share Posted August 6, 2014 Yes, the only thing on the card in Bermuda was the tour. If it is traced back we will know 100% it was the tour company AND I will give everyone here a heads up / name of the company. It was resolved quickly and to our satisfaction...just wanted to make sure it doesn't happen to anyone else. How can anybody prevent that from happening to them? Link to comment Share on other sites More sharing options...
dkjretired Posted August 6, 2014 #11 Share Posted August 6, 2014 How can anybody prevent that from happening to them? I agree you can't stop it but it is a good idea to check your card frequently. I think that's what she is getting at. Link to comment Share on other sites More sharing options...
gaylemh Posted August 6, 2014 #12 Share Posted August 6, 2014 Your card information could have been stolen long before your Bermuda trip. It happened to me, I went one time to a gas station out of town, and months later charges appeared on my card. The credit card company traced it back to a worker at that station. Link to comment Share on other sites More sharing options...
jollyjones Posted August 6, 2014 #13 Share Posted August 6, 2014 It probably has nothing whatever to do with Bermuda specifically - your card information could have been compromised anywhere, anywhen. I spent a few days in New York a couple of years ago, and my bank called me several months later to say that the database of one of the stores I had shopped at had been compromised and they didn't know what, if any, data had been stolen from the previous six months so they recommended a new card to be safe. Link to comment Share on other sites More sharing options...
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