jerseyjjs Posted September 9, 2014 #1 Share Posted September 9, 2014 On NCL's website, periodically, a link pops-up to "chat with an avid cruiser". It displays a woman smiling at the camera while holding onto her sunhat. Is NCL aware that the ship in the background behind is a Royal Caribbean vessel? Link to comment Share on other sites More sharing options...
skyfire53 Posted September 9, 2014 #2 Share Posted September 9, 2014 lol....thats funny....I never noticed that :eek: Link to comment Share on other sites More sharing options...
Mmg8142 Posted September 9, 2014 #3 Share Posted September 9, 2014 On NCL's website, periodically, a link pops-up to "chat with an avid cruiser". It displays a woman smiling at the camera while holding onto her sunhat. Is NCL aware that the ship in the background behind is a Royal Caribbean vessel? Probably not! Now I'm trying to get it to come up so I can see. :rolleyes: Link to comment Share on other sites More sharing options...
spidybabe Posted September 9, 2014 #4 Share Posted September 9, 2014 She also not so informative. Tried her once for kicks.... and she didn't have correct info. Safe sailling Link to comment Share on other sites More sharing options...
Rare sparks1093 Posted September 9, 2014 #5 Share Posted September 9, 2014 I can't remember the name of the company but it's not affiliated with NCL. Basically it's staffed by people sitting at home and they do their best to answer questions. Since they only work when their schedule permits the chat box isn't always visible. I did chat with one individual about it and was told that they are given special contacts at NCL, etc. Anyway, I think the picture is a generic one that the company uses and is not representative of anything in particular. Link to comment Share on other sites More sharing options...
CasinoCruzGirl Posted September 9, 2014 #6 Share Posted September 9, 2014 I see this all the time. Link to comment Share on other sites More sharing options...
kcwingwalker Posted September 9, 2014 #7 Share Posted September 9, 2014 (edited) All the people who answer the questions on the NCL site are named "Kathy" and are referred to in the business as needlers see this link for more info http://usatoday30.usatoday.com/tech/columnist/talkingtech/story/2012-05-30/needle-talking-tech/55287900/1 Bet NCL might have a meeting about the "generic image":) Edited September 9, 2014 by kcwingwalker Link to comment Share on other sites More sharing options...
dexddd Posted September 10, 2014 #8 Share Posted September 10, 2014 Never noticed that. That is funny. I guess the other question is "does NCL know that pop-up is really annoying?". Link to comment Share on other sites More sharing options...
Rare Clay Clayton Posted September 10, 2014 #9 Share Posted September 10, 2014 Seems like it would be a good part time job for some of us on here...earn money for our opinions rather than giving it away! Wonder if you can "pass the popcorn" on needle? LOL Think I might apply. Link to comment Share on other sites More sharing options...
Lovemygreekgeek Posted September 10, 2014 #10 Share Posted September 10, 2014 Seems like it would be a good part time job for some of us on here...earn money for our opinions rather than giving it away! Wonder if you can "pass the popcorn" on needle? LOLThink I might apply. I'd love this as a part time job! They could pay me in NCL dollars! I'd probably use all the money to fund my cruises :) Link to comment Share on other sites More sharing options...
medicalma'am Posted September 10, 2014 #11 Share Posted September 10, 2014 I HATE those pop ups and have perfected record time in clicking "no thanks" on them! Link to comment Share on other sites More sharing options...
Rare Clay Clayton Posted September 12, 2014 #12 Share Posted September 12, 2014 I just applied! Link to comment Share on other sites More sharing options...
Cruise_More_Often Posted September 12, 2014 #13 Share Posted September 12, 2014 I just applied!Hi, Kathy! :D Link to comment Share on other sites More sharing options...
Rare Clay Clayton Posted September 12, 2014 #14 Share Posted September 12, 2014 Hi, Kathy! :D Not yet....not sure it will work out, Norwegian isn't on the list of companies they say they are hiring for at the moment. Link to comment Share on other sites More sharing options...
aklee Posted September 12, 2014 #15 Share Posted September 12, 2014 I tried it one time. She gave me the wrong information. I came here and (of course) was given the right answer :) Link to comment Share on other sites More sharing options...
milolii Posted September 12, 2014 #16 Share Posted September 12, 2014 I chatted with "Kathy" once. This person was knowledgable. She/he knew about Cruise Critic. So perhaps it is someone or more than one person on our boards. Good luck Clay! Sent using the Cruise Critic forums app Link to comment Share on other sites More sharing options...
dexddd Posted September 12, 2014 #17 Share Posted September 12, 2014 I chatted with "Kathy" once. This person was knowledgable. She/he knew about Cruise Critic. So perhaps it is someone or more than one person on our boards. Good luck Clay! Sent using the Cruise Critic forums app When Kathy first started appearing about a year ago there was a lengthy thread. A couple people here on CC admitted they had jobs as Kathy plus there were several threads a couple months later by one lady constantly asking how she could get one of those jobs over several threads. Link to comment Share on other sites More sharing options...
English101 Posted September 12, 2014 #18 Share Posted September 12, 2014 I had to check Kathy Out! Lol. It says, "chat with an experienced Norweigian cruiser". In the past, I think I just assumed it was an NCL employee but, after this post, I think it's just someone that's been on a lot of NCL cruises and knows a lot. But I agree....it would be cool to have a job like that just to chat about cruises....like we do here! Link to comment Share on other sites More sharing options...
Daghis Posted September 16, 2014 #19 Share Posted September 16, 2014 It seems that someone took notice. Link to comment Share on other sites More sharing options...
English101 Posted September 17, 2014 #20 Share Posted September 17, 2014 It seems that someone took notice. Interesting! Link to comment Share on other sites More sharing options...
kcwingwalker Posted September 17, 2014 #21 Share Posted September 17, 2014 It seems that someone took notice. All the people who answer the questions on the NCL site are named "Kathy" and are referred to in the business as needlers see this link for more info http://usatoday30.usatoday.com/tech/columnist/talkingtech/story/2012-05-30/needle-talking-tech/55287900/1 Bet NCL might have a meeting about the "generic image":) OMG I got it right this time. NCL must have had a meeting on this one:) Link to comment Share on other sites More sharing options...
dexddd Posted September 17, 2014 #22 Share Posted September 17, 2014 OMG I got it right this time. NCL must have had a meeting on this one:) Maybe they could have a meeting to get rid of the annoying pop up. Link to comment Share on other sites More sharing options...
rvsullivan Posted September 17, 2014 #23 Share Posted September 17, 2014 NCL hires this company as do many other companies. Many/most of the Needlers are also members of CC. I took their classes and tests to join. It is difficult to get in and there is usually a waiting list of folks that want to work. You sign up to cover shifts like any other job. NCL picks the days and times it wants coverage. They have some direct contact people and phone numbers to get info when they don't know the answers. They can also get into the reservations system for more info than a customer can. It can be stressful as there are usually two,three or four people in your cue when your logged in. Your calls are monitored. They watch closely how you spend your time and what you say to customers. Link to comment Share on other sites More sharing options...
snorkelinggirl Posted October 7, 2014 #24 Share Posted October 7, 2014 I have found some of the needlers annoying and rude at times. sometimes, I think they don't really want to do this job. sometimes I am in the middle of the sentence and the needler terminates the chat for no reason at all. Afterwards, I have trouble getting back in. Link to comment Share on other sites More sharing options...
lovenorwegiancruiseline Posted November 11, 2015 #25 Share Posted November 11, 2015 I see this all the time. I have not seen it for a long time. Is it still operational? How do you access it? Do you have to use a specific browser? Link to comment Share on other sites More sharing options...
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