Merion_Mom Posted November 10, 2014 #101 Share Posted November 10, 2014 I was on this cruise with Kathy, and I also noticed that the debarkation process could use a lot of work. We were doing self-assist, so them not giving us the usual low numbered tags didn't cause any issues, but it was unusual. I was surprised that they only had one debarkation lounge for all of C&A. Most ships I've been on have had priority areas for Diamond and above. It is one of the listed benefits after all. We were able to get off the ship fairly quickly, just walked right off. But the wait in the terminal was pretty long. I think Customs was the problem, along with the escalator police only letting a certain number on at a time. This was a main source of delay for me on my last few Port Canaveral disembarkations. It was irritating. Link to comment Share on other sites More sharing options...
alinnj Posted November 10, 2014 #102 Share Posted November 10, 2014 :eek: I just do understand the difficulty in disembarkation? We sail Disney often - the Fantasy is about the same(ish) size of the FOS. Disney does not give out numbers - when the ship clears customs there is announcement that simply states - ship is cleared feel free to leave and we do, we just walk off, no lines, no waiting. Of course there are those folks that are compelled to stand in the main lobby @ 7a with their luggage, not us, we have breakfast then back to the cabin for our belongs then off the ship. Smooth as silk every time :o That's not what I experienced on the Fantasy ????? Strange? We were in long lines going down hallways up ramps and down to terminal to a mob of people trying to leave all at the same time ! DCL Disney bus a joke with a long wait to airport or resort :eek::eek: Link to comment Share on other sites More sharing options...
zeridan Posted November 10, 2014 #103 Share Posted November 10, 2014 Not true...I call the individual reserations department to book cruises and it is always Guatemala. yes or just go to guest services. Sorry about your luck. Link to comment Share on other sites More sharing options...
PH8 Posted November 10, 2014 Author #104 Share Posted November 10, 2014 (edited) Sorry about your luck. It's not luck, it's a fact. like I said if I call Crown and Anchor, it's Oregon..if I am calLing to book cruises for others, it's Guatemala. Edited November 10, 2014 by PH8 Link to comment Share on other sites More sharing options...
PH8 Posted November 10, 2014 Author #105 Share Posted November 10, 2014 Does that mean lounge or low number tags? Your original most was no priority disembarkment but you had #2 tag. I'm not trying to be a gnat just can't see why a 2 tag isn't priority. Actually the fact that irritates me is no lounge ..I did not get #2 (got much higher) until I went and switched it out at guest services. Link to comment Share on other sites More sharing options...
Rare island lady Posted November 10, 2014 #106 Share Posted November 10, 2014 (edited) I always call C&A and then hit the D+ extension. Always get Oregon. Either method for getting the low number tags will work for DH. DH is not as particular about where he waits -- and I only want to make sure that there is coffee Hi Sherri ;) You are right. I just realized it always seems to be Oregon when I use the D+ option. Had never thought about it, but did have a really nice conversation with a young man that had just moved there and loved it. He enjoys hopping a cruise out of Seattle. :) Yup, same thing. We always travel with our coffee mugs, so we sit quietly in the waiting area with our mugs of coffee (seems hit or miss if the CL is still open for coffee though) he reads a a book and I send emails until our number is called. Edited November 10, 2014 by island lady Link to comment Share on other sites More sharing options...
Folk Singer Posted November 10, 2014 #107 Share Posted November 10, 2014 We will see what happens next cruise. Link to comment Share on other sites More sharing options...
Oville Posted November 10, 2014 #108 Share Posted November 10, 2014 Actually the fact that irritates me is no lounge ..I did not get #2 (got much higher) until I went and switched it out at guest services. Thanks for the explanation. Tag #2 on the Explorer was designated D+. Link to comment Share on other sites More sharing options...
cruisegirl1 Posted November 10, 2014 #109 Share Posted November 10, 2014 We had tag # 11 on that same cruise. The number seemed a bit high to us ( we usually 2) but for a change, we were not in a rush to get off. We got off the Freedom and got on the Enchantment the next day. Were given # 2 tags on the Enchantment but did self assist and did not use them. BTW - there is a priority off self assist waiting area on the Enchantment however the day prior to debarkation I asked guest services about the location - they told me there was no such area. I suggested they call the LA and then guest services was surprised to learn there was a priority area. M Link to comment Share on other sites More sharing options...
Oville Posted November 11, 2014 #110 Share Posted November 11, 2014 I sent a message to C&A about this because it also happened to me and here is part of the response I received: "Additionally, we have reached out to the Freedom of the Seas to inquire about this benefit and they have confirmed that Priority Disembarkation is a benefit that you should have received on the ship. Priority Disembarkation is a benefit in which you are entitled to receive fleet wide, this has not changed. As another benefit, we also offer Express Departure for guests who want to carry off their own luggage. " Sounds like right hand and left hand are not talking. It also sounds like a bit of BS. We have cruised twice a year on the Oasis for the last few years and cannot recall getting any priority disembarkment treatment for being D+. Our Explorer cruise embarking on October 23rd was the first time in years that our D+ status got us off the ship early but, as I stayed earlier, we were in the theater with most other C&A members. Link to comment Share on other sites More sharing options...
SherriZ366 Posted November 11, 2014 #111 Share Posted November 11, 2014 Actually the fact that irritates me is no lounge ..I did not get #2 (got much higher) until I went and switched it out at guest services.I guess we are a bit aggressive as I always ask the Concierge or DH asks Guest Services for lower numbers -- we always get much higher numbers from the cabin steward. On another note, if you have any updates on Concierges, please post them on the Current Concierge Thread and I will update the Google Doc Current Concierge Spread sheet. Thanks again for keeping this list up for so long. We are building on your work. Link to comment Share on other sites More sharing options...
SherriZ366 Posted November 11, 2014 #112 Share Posted November 11, 2014 Hi Sherri ;) You are right. I just realized it always seems to be Oregon when I use the D+ option. Had never thought about it, but did have a really nice conversation with a young man that had just moved there and loved it. He enjoys hopping a cruise out of Seattle. :) Yup, same thing. We always travel with our coffee mugs, so we sit quietly in the waiting area with our mugs of coffee (seems hit or miss if the CL is still open for coffee though) he reads a a book and I send emails until our number is called. I do the same thing -- turn on my phone, check emails, check Facebook & Twitter etc. Good idea to bring the coffee mug. Link to comment Share on other sites More sharing options...
PH8 Posted November 11, 2014 Author #113 Share Posted November 11, 2014 I guess we are a bit aggressive as I always ask the Concierge or DH asks Guest Services for lower numbers -- we always get much higher numbers from the cabin steward. On another note, if you have any updates on Concierges, please post them on the Current Concierge Thread and I will update the Google Doc Current Concierge Spread sheet. Thanks again for keeping this list up for so long. We are building on your work. It was during the day when I saw my high number tags,so just went to GS to get a new one......... I will let you know,if I hear anything.. Link to comment Share on other sites More sharing options...
SherriZ366 Posted November 11, 2014 #114 Share Posted November 11, 2014 It was during the day when I saw my high number tags,so just went to GS to get a new one......... I will let you know,if I hear anything.. Thanks Link to comment Share on other sites More sharing options...
Scoobydobe7 Posted November 12, 2014 #115 Share Posted November 12, 2014 (edited) I sent a message to C&A about this because it also happened to me and here is part of the response I received: "Additionally, we have reached out to the Freedom of the Seas to inquire about this benefit and they have confirmed that Priority Disembarkation is a benefit that you should have received on the ship. Priority Disembarkation is a benefit in which you are entitled to receive fleet wide, this has not changed. As another benefit, we also offer Express Departure for guests who want to carry off their own luggage. "Sounds like right hand and left hand are not talking. Is the Express Departure for D and D+ (off ship first with luggage) or is it the self-disembark where is does not matter what your status is??? Edited November 12, 2014 by Scoobydobe7 Link to comment Share on other sites More sharing options...
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