Sirkeline Posted March 13, 2015 #1 Share Posted March 13, 2015 We are not able to book our cruise at rccl.com anymore after the site update - we get redirected to rccl.no. The norwegian site is bad….We can not see vacant staterooms to choose the one we want, you have to "take what you get" :( and its very slow loading pages. Link to comment Share on other sites More sharing options...
framboesa Posted March 13, 2015 #2 Share Posted March 13, 2015 Same here in Portugal :( Link to comment Share on other sites More sharing options...
hallasm Posted March 13, 2015 #3 Share Posted March 13, 2015 I do have the same problem - I have book marked: https://secure.royalcaribbean.com/mycruises/login.do?default=false&cS=MHDR Then you are at royalcaribbean.com and can click the logo and you are at http://www.royalcaribbean.com Do not know why they have made that stupid change Link to comment Share on other sites More sharing options...
framboesa Posted March 13, 2015 #4 Share Posted March 13, 2015 I do have the same problem - I have book marked:https://secure.royalcaribbean.com/mycruises/login.do?default=false&cS=MHDR Then you are at royalcaribbean.com and can click the logo and you are at http://www.royalcaribbean.com Do not know why they have made that stupid change Thanks....I tried several times to acess, and now it's working with your bookmark :) Link to comment Share on other sites More sharing options...
Sirkeline Posted March 13, 2015 Author #5 Share Posted March 13, 2015 (edited) I do have the same problem - I have book marked:https://secure.royalcaribbean.com/mycruises/login.do?default=false&cS=MHDR Then you are at royalcaribbean.com and can click the logo and you are at http://www.royalcaribbean.com Do not know why they have made that stupid change Bra, tusen takk Mogens :) Edited March 13, 2015 by Sirkeline Link to comment Share on other sites More sharing options...
Rare xpcdoojk Posted March 13, 2015 #6 Share Posted March 13, 2015 The new website is not much better here in the USA... A Norway question.... if I were to book the Navigator of the Seas for summer 2016 to Norway....how heavy a wet suit would I need to surf on the flowrider? jc Link to comment Share on other sites More sharing options...
Justmekaren918 Posted March 13, 2015 #7 Share Posted March 13, 2015 The worst part is trying to do a specific search! It takes moving mountains for it actually get what you want instead the general stuff it gives you! It seems the deck plan is starting to show up in pc mode, and I don't know if it is doing so in android. That problem is a very basic 101 coding issue that they so failed, but it looks like they are getting the links running correctly. They have moved the pix to where they coded to find it! Man it is the pitts of a website!! Link to comment Share on other sites More sharing options...
Laurin612 Posted March 13, 2015 #8 Share Posted March 13, 2015 It's not much better in the U.S.! We constantly have problems with it. Just this morning it kept saying that someone was modifying our reservation while my husband was trying to access it, and customer service was saying the same thing--we were locked out. Except that no one modified the reservation and neither DH nor I were logged in. Link to comment Share on other sites More sharing options...
hallasm Posted March 13, 2015 #9 Share Posted March 13, 2015 Thanks....I tried several times to acess, and now it's working with your bookmark :) You are welcome Bra, tusen takk Mogens :) Selv tak- Sheri og Asbjørn Link to comment Share on other sites More sharing options...
mickev99 Posted March 13, 2015 #10 Share Posted March 13, 2015 It stinks here in the US, too. VERY user unfriendly. It was so easy to search before, now it's more steps. Link to comment Share on other sites More sharing options...
PompeySailor Posted March 13, 2015 #11 Share Posted March 13, 2015 RC has increased all the drink prices to create enough revenue so they can employ a new IT team to fix the website issues. I am hoping the CC RC user has reported all the threads highlighting the un user friendly website issues that are being reported. Hopefully they will get it all fixed before they release their next NEW website:) Link to comment Share on other sites More sharing options...
seatraveler1 Posted March 13, 2015 #12 Share Posted March 13, 2015 We are not able to book our cruise at rccl.com anymore after the site update - we get redirected to rccl.no. The norwegian site is bad….We can not see vacant staterooms to choose the one we want, you have to "take what you get" :( and its very slow loading pages. It's terrible here in the USA as well. I wasn't frustrated until I tried to look at some cruises, it's simply just awful. Who are the idiots running their IT department anyway? Each time I click on their "New" website search criteria, it re-directs the form to the top of the screen, then I have to scroll back down to click on something else, over and over and over. I would rather NOT book a cruise now! Link to comment Share on other sites More sharing options...
Langley Cruisers Posted March 13, 2015 #13 Share Posted March 13, 2015 The worst part is trying to do a specific search! It takes moving mountains for it actually get what you want instead the general stuff it gives you! Try going in the back door; go to any of the options on the top - like "Prepare and Go", then "Before you go", then "Plan a cruise" then "Destinations" and you get a screen with the search little box on the right hand side. I find this - albeit longer - process easier than doing a Search from the first page. Link to comment Share on other sites More sharing options...
bighairtexan Posted March 13, 2015 #14 Share Posted March 13, 2015 I thought the old website sucked. It was consistently inconsistent as far as accessing what I wanted to. I had some trepidation when the updated website was announced. But what can I say? The more things change, the more they remain the same. Same crap, new face. Link to comment Share on other sites More sharing options...
Saab4444 Posted March 13, 2015 #15 Share Posted March 13, 2015 For European countries it helps to select English and not local language. This does not direct you to the poor local sides. Link to comment Share on other sites More sharing options...
molly361 Posted March 13, 2015 #16 Share Posted March 13, 2015 Try going in the back door; go to any of the options on the top - like "Prepare and Go", then "Before you go", then "Plan a cruise" then "Destinations" and you get a screen with the search little box on the right hand side. I find this - albeit longer - process easier than doing a Search from the first page. That's how I have been going in. I thought that way you could just pull up all cruises that had a military rate but that did not work. It still lists all cruises not just the ones with a special rate. So, don't feel bad Norway like others have said it stinks everywhere!!!;) Link to comment Share on other sites More sharing options...
hallasm Posted March 13, 2015 #17 Share Posted March 13, 2015 For European countries it helps to select English and not local language. This does not direct you to the poor local sides. No, it doesn't work anymore - they are probably using IP to detect country. Link to comment Share on other sites More sharing options...
ryano Posted March 13, 2015 #18 Share Posted March 13, 2015 It sucks for me too and Im in Georgia. USA. I cant get anything but the main page to load. Anytime I try to do a booking, it just says "loading" and never actually loads the page. Link to comment Share on other sites More sharing options...
Sirkeline Posted March 13, 2015 Author #19 Share Posted March 13, 2015 No, it doesn't work anymore - they are probably using IP to detect country. Agree with Mogens…. They are using our IP address :cool: I alway set to english language - does not help anymore ….. Used to earlier Link to comment Share on other sites More sharing options...
hallasm Posted March 13, 2015 #20 Share Posted March 13, 2015 Yes - use of geolocation is more and more commonly used by commercial web pages by pairing the IP address to a geographical location. Link to comment Share on other sites More sharing options...
Norcruiser Posted March 13, 2015 #21 Share Posted March 13, 2015 It´s actually enough just to go to https://secure.royalcaribbean.com, it takes you directly to the new international homepage:) Link to comment Share on other sites More sharing options...
Rare xpcdoojk Posted March 14, 2015 #22 Share Posted March 14, 2015 Still waiting for the Norwegians on this thread to offer an opinion on surfing near the Artic circle during the summer of 2016. jc Link to comment Share on other sites More sharing options...
hallasm Posted March 14, 2015 #23 Share Posted March 14, 2015 Still waiting for the Norwegians on this thread to offer an opinion on surfing near the Artic circle during the summer of 2016. jc Hi xpcdoojk This thread is about the RCCL web page - not Artic Circle Cruise. Please post you question in the Northern Europe & Baltics forum found at this link: http://boards.cruisecritic.com/forumdisplay.php?f=192 Then you question will be answered. Link to comment Share on other sites More sharing options...
Saab4444 Posted March 14, 2015 #24 Share Posted March 14, 2015 Serenade will offer one Artic Circle cruise in June 2016 from Copenhagen, that's all. I still believe Ovation will offer some Northern Europe cruises as well prior to going to Asia in autumn 2016. Link to comment Share on other sites More sharing options...
JezzaC Posted March 14, 2015 #25 Share Posted March 14, 2015 Same problem in Finland. We are directed to Finnish site and when trying to book prices are shown dollars instead of euros. Users also need to understand search for example February cruises to get results for January. Good job guys! Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now