Snookum Posted July 19, 2016 #1 Share Posted July 19, 2016 Does anyone know the email for the concierge on Freedom. I need to email him about our cruise. Thanks in advance!:) Link to comment Share on other sites More sharing options...
Clarea Posted July 19, 2016 #2 Share Posted July 19, 2016 Does anyone know the email for the concierge on Freedom. I need to email him about our cruise. Thanks in advance!:) [noparse]FR_Concierge@rccl.com[/noparse] Link to comment Share on other sites More sharing options...
Rare John&LaLa Posted July 19, 2016 #3 Share Posted July 19, 2016 If you are going soon, his name is Rahul. Nice guy, but I think he is on vacation this fall. Bertie is usually his replacement. Link to comment Share on other sites More sharing options...
Snookum Posted July 29, 2016 Author #4 Share Posted July 29, 2016 This email doesn't work, are you sure it's correct? Link to comment Share on other sites More sharing options...
Snookum Posted July 29, 2016 Author #5 Share Posted July 29, 2016 I got the email for concierge on Freedom as FR_Concierge@rccl.com and it will not go thru, can someone confirm it is correct? TIA Link to comment Share on other sites More sharing options...
Royal2464 Posted July 29, 2016 #6 Share Posted July 29, 2016 (edited) I doubt that lower case will help but try this. fr_concierge@rccl.com There is an underscore between fr and concierge. Edited July 29, 2016 by Royal2464 Link to comment Share on other sites More sharing options...
SherriZ366 Posted July 30, 2016 #7 Share Posted July 30, 2016 If you are going soon, his name is Rahul. Nice guy, but I think he is on vacation this fall. Bertie is usually his replacement.Rahul will be CL Concierge until Sept. 18, 2016. He is one of the best Concierges. fr_concierge@rccl.com -- cut and paste it into the address and make sure you have an underscore between fr and concierge. Link to comment Share on other sites More sharing options...
Colorado Babe Posted July 30, 2016 #8 Share Posted July 30, 2016 Please tell me he will still be on vacation in December! Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
Rare John&LaLa Posted July 30, 2016 #9 Share Posted July 30, 2016 Please tell me he will still be on vacation in December! Sent from my iPhone using Forums Pretty sure he's back then. :D Link to comment Share on other sites More sharing options...
Rare John&LaLa Posted July 31, 2016 #10 Share Posted July 31, 2016 Please tell me he will still be on vacation in December! Sent from my iPhone using Forums Pretty sure he's back then. :D Looks like he's back on December 4 Link to comment Share on other sites More sharing options...
SherriZ366 Posted August 1, 2016 #11 Share Posted August 1, 2016 Rahul is one of RCI's best Concierges. I wish FR wasn't moving to Ft. Lauderdale as it will be a longer drive for us to sail with him. He has been our concierge at least 10 times and has always gone over and above in his service. When I have had time, I have sent an email to RCI Corporate about great service from Rahul and others on FR and have had people in the Corporate Office tell me that they have gotten many similar communications about him. Link to comment Share on other sites More sharing options...
Rare mcatmcat Posted August 1, 2016 #12 Share Posted August 1, 2016 Great info Link to comment Share on other sites More sharing options...
tallcva3344 Posted August 1, 2016 #13 Share Posted August 1, 2016 (edited) Rahul is one of RCI's best Concierges. I wish FR wasn't moving to Ft. Lauderdale as it will be a longer drive for us to sail with him. He has been our concierge at least 10 times and has always gone over and above in his service. When I have had time, I have sent an email to RCI Corporate about great service from Rahul and others on FR and have had people in the Corporate Office tell me that they have gotten many similar communications about him. Hey Sherri, we are so disappointed about the Freedom and Rahul moving to Ft Lauderdale. As you can see we like going out of Port Canaveral and have the Oasis for 6 of the 20 cruises we have booked. We have experienced many concierge's, but Rahul has always been the best. He is one that goes out of his way to service everyone fairly, and handle problems fairly. Hopefully he will transfer to the Oasis. We have had him on 12 cruises. Our cruising experience will have us at sea for over 1000 days thru May 2018, and from that experience, I have had the opportunity to compare and review effort being given out by those that serve us on a cruise. Rahul is at the top of the list for excellent service. H Edited August 1, 2016 by tallcva3344 Link to comment Share on other sites More sharing options...
PH8 Posted August 1, 2016 #14 Share Posted August 1, 2016 Love, love, love Rahul! He is definitely one of the best and RCCL knows it! Not only great at what he does, he is a super nice person. Link to comment Share on other sites More sharing options...
vanceml Posted August 1, 2016 #15 Share Posted August 1, 2016 Love, love, love Rahul! He is definitely one of the best and RCCL knows it! Not only great at what he does, he is a super nice person. Couldn't have worded it better! It is people like Rahul that keeps you coming back. He is number one in my book! Link to comment Share on other sites More sharing options...
SherriZ366 Posted August 2, 2016 #16 Share Posted August 2, 2016 Hey Sherri, we are so disappointed about the Freedom and Rahul moving to Ft Lauderdale. As you can see we like going out of Port Canaveral and have the Oasis for 6 of the 20 cruises we have booked. We have experienced many concierge's, but Rahul has always been the best. He is one that goes out of his way to service everyone fairly, and handle problems fairly. Hopefully he will transfer to the Oasis. We have had him on 12 cruises. Our cruising experience will have us at sea for over 1000 days thru May 2018, and from that experience, I have had the opportunity to compare and review effort being given out by those that serve us on a cruise. Rahul is at the top of the list for excellent service. HMaybe we can get him to move to OA. He really is fabulous! Link to comment Share on other sites More sharing options...
SherriZ366 Posted August 2, 2016 #17 Share Posted August 2, 2016 Love, love, love Rahul! He is definitely one of the best and RCCL knows it! Not only great at what he does, he is a super nice person.Great post -- totally agree! Link to comment Share on other sites More sharing options...
SherriZ366 Posted August 2, 2016 #18 Share Posted August 2, 2016 Couldn't have worded it better! It is people like Rahul that keeps you coming back. He is number one in my book!He keeps us coming back too! Link to comment Share on other sites More sharing options...
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