trajan Posted November 21, 2016 #1 Share Posted November 21, 2016 We are booked on Freedom March 4 in a Family Promenade. We booked during a kids sail free offer. Final payment is Dec 4. Our financial situation has improved where we could afford to upgrade but I understand we would lose the kids sail free. Is that correct? Is there any other way around this or a way to get an offer better than what's available on a new reservation? Link to comment Share on other sites More sharing options...
Clarea Posted November 21, 2016 #2 Share Posted November 21, 2016 We are booked on Freedom March 4 in a Family Promenade. We booked during a kids sail free offer. Final payment is Dec 4. Our financial situation has improved where we could afford to upgrade but I understand we would lose the kids sail free. Is that correct? Is there any other way around this or a way to get an offer better than what's available on a new reservation? You are subject to whatever promos are in (or not in) effect now. Link to comment Share on other sites More sharing options...
Merion_Mom Posted November 21, 2016 #3 Share Posted November 21, 2016 (edited) I believe that the current offer is 50% off for Passenger #2 and 25% off 3rd & 4th. There is also some small OBC on offer. Edited November 21, 2016 by Merion_Mom Link to comment Share on other sites More sharing options...
trajan Posted November 21, 2016 Author #4 Share Posted November 21, 2016 Thanks, that's about what I thought. Does RCI ever call people with special upsell offers like say NCL does (or used to before they implemented their new bidding system)? Link to comment Share on other sites More sharing options...
Clarea Posted November 21, 2016 #5 Share Posted November 21, 2016 Thanks, that's about what I thought. Does RCI ever call people with special upsell offers like say NCL does (or used to before they implemented their new bidding system)? Yes, they do call with upsell offers. Link to comment Share on other sites More sharing options...
robtulipe Posted November 21, 2016 #6 Share Posted November 21, 2016 Thanks, that's about what I thought. Does RCI ever call people with special upsell offers like say NCL does (or used to before they implemented their new bidding system)? Yes, I've read here on CC that RCI does do that but in the 24 cruises we've booked with them we've never received such a call. We've upgraded many times but it was always I who called them when I saw a good deal to upgrade and that was mainly after final payment was made. Maybe I've been too quick in doing so. Both of our C&A profiles indicate a preference for automatic stateroom upgrades. ;) Link to comment Share on other sites More sharing options...
Merion_Mom Posted November 21, 2016 #7 Share Posted November 21, 2016 Yes, I've read here on CC that RCI does do that but in the 24 cruises we've booked with them we've never received such a call. We've upgraded many times but it was always I who called them when I saw a good deal to upgrade and that was mainly after final payment was made. Maybe I've been too quick in doing so. Both of our C&A profiles indicate a preference for automatic stateroom upgrades. ;) The Upsell Fairy is their latest go-to gal. Calls come around two weeks out. The person calling has a script and is not allowed to deviate. An offer is made: Take it or leave it. There is usually a deadline of a few hours. Link to comment Share on other sites More sharing options...
trajan Posted November 22, 2016 Author #8 Share Posted November 22, 2016 Ohh, good to know! Ty! Link to comment Share on other sites More sharing options...
trajan Posted November 22, 2016 Author #9 Share Posted November 22, 2016 (edited) Yes, I've read here on CC that RCI does do that but in the 24 cruises we've booked with them we've never received such a call. We've upgraded many times but it was always I who called them when I saw a good deal to upgrade and that was mainly after final payment was made. Maybe I've been too quick in doing so. Both of our C&A profiles indicate a preference for automatic stateroom upgrades. ;) Hmm I'm leery of setting it to auto accept upgrades because I'd hate to be 'upgraded' from the relatively spacious interior family promenade to say a regular ocean view. Edited November 22, 2016 by trajan Link to comment Share on other sites More sharing options...
Cuizer2 Posted November 22, 2016 #10 Share Posted November 22, 2016 We are booked on Freedom March 4 in a Family Promenade. We booked during a kids sail free offer. Final payment is Dec 4. Our financial situation has improved where we could afford to upgrade but I understand we would lose the kids sail free. Is that correct? Is there any other way around this or a way to get an offer better than what's available on a new reservation? You could sell the kids. Link to comment Share on other sites More sharing options...
trajan Posted November 22, 2016 Author #11 Share Posted November 22, 2016 You could sell the kids. heh Tempting but that would ruin Christmas. Link to comment Share on other sites More sharing options...
Cuizer2 Posted November 22, 2016 #12 Share Posted November 22, 2016 heh Tempting but that would ruin Christmas. Give them to the grandparents as Christmas presents. :) Link to comment Share on other sites More sharing options...
jspang Posted November 22, 2016 #13 Share Posted November 22, 2016 At 2 weeks out we received a call and was offered an upgrade from a Junior Suite to an Owners Suite for $800. We got it down to $750. I did it only because it was our 40th wedding anniversary cruise. Link to comment Share on other sites More sharing options...
leinhto Posted November 22, 2016 #14 Share Posted November 22, 2016 I don't think the C&A Upgrade setting means its automatic. I think it means you are willing to get the call. I haven't received a call from Royal for any of the cruises I have done with them. Link to comment Share on other sites More sharing options...
Merion_Mom Posted November 22, 2016 #15 Share Posted November 22, 2016 Give them to the grandparents as Christmas presents. :) Ok, Zev, get over here and clean off my monitor screen! :eek: ;) :D Link to comment Share on other sites More sharing options...
Merion_Mom Posted November 22, 2016 #16 Share Posted November 22, 2016 I don't think the C&A Upgrade setting means its automatic. I think it means you are willing to get the call. I haven't received a call from Royal for any of the cruises I have done with them. It does mean automatic. They MAY call you, but you are also giving them permission to just change you. It does happen. :) Link to comment Share on other sites More sharing options...
leinhto Posted November 22, 2016 #17 Share Posted November 22, 2016 (edited) It does mean automatic. They MAY call you, but you are also giving them permission to just change you. It does happen. :) That is new to me. Does that mean they automatically charge you for the upgrade regardless of price? Do you get a notification? Edited November 22, 2016 by leinhto Link to comment Share on other sites More sharing options...
Clarea Posted November 22, 2016 #18 Share Posted November 22, 2016 That is new to me. Does that mean they automatically charge you for the upgrade regardless of price? Do you get a notification? No, the only automatic upgrades they do without calling are the free ones. Link to comment Share on other sites More sharing options...
Merion_Mom Posted November 22, 2016 #19 Share Posted November 22, 2016 That is new to me. Does that mean they automatically charge you for the upgrade regardless of price? Do you get a notification? No, the only automatic upgrades they do without calling are the free ones. Exactly. You need to understand the difference between an UPGRADE and an UPSELL. An upgrade is free. An upsell is a phone call offering you a higher category for a price. :) Link to comment Share on other sites More sharing options...
ChinaShrek Posted December 28, 2016 #20 Share Posted December 28, 2016 We are traveling on the Serenade in July. It will be our first RCI cruise and we are interested in an upsell offer. We booked a Deluxe Balcony and would like to move to a Superior Balcony. Originally, there was a $400 difference in balcony types per person, so I booked the cheaper balcony. I would be willing to paying up to $100 per person to get the better balcony type. We booked it through a TA. Should I call the TA and tell them now or wait until it is a few weeks before our cruise? We are not Crown members since this will be our first RCI cruise. Link to comment Share on other sites More sharing options...
cruisinfanatic Posted December 28, 2016 #21 Share Posted December 28, 2016 We are traveling on the Serenade in July. It will be our first RCI cruise and we are interested in an upsell offer. We booked a Deluxe Balcony and would like to move to a Superior Balcony. Originally, there was a $400 difference in balcony types per person, so I booked the cheaper balcony. I would be willing to paying up to $100 per person to get the better balcony type. We booked it through a TA. Should I call the TA and tell them now or wait until it is a few weeks before our cruise? We are not Crown members since this will be our first RCI cruise. You don't upgrade by paying the difference of price in categories. You pay todays rate as if you were booking for the first time. Link to comment Share on other sites More sharing options...
Clarea Posted December 28, 2016 #22 Share Posted December 28, 2016 (edited) We are traveling on the Serenade in July. It will be our first RCI cruise and we are interested in an upsell offer. We booked a Deluxe Balcony and would like to move to a Superior Balcony. Originally, there was a $400 difference in balcony types per person, so I booked the cheaper balcony. I would be willing to paying up to $100 per person to get the better balcony type. We booked it through a TA. Should I call the TA and tell them now or wait until it is a few weeks before our cruise? We are not Crown members since this will be our first RCI cruise. I would express your interest in upgrading to the TA now and let them handle the timing of contact with the cruise line. Edited December 28, 2016 by clarea Link to comment Share on other sites More sharing options...
ChinaShrek Posted December 28, 2016 #23 Share Posted December 28, 2016 I would express your interest in upgrading to the TA now and let them handle the timing of contact with the cruise line. I will give them a call today. Link to comment Share on other sites More sharing options...
kmorg1234 Posted December 28, 2016 #24 Share Posted December 28, 2016 I got a call a few days before the last cruise in November, and I excitedly answered as I saw the caller ID announce it was Royal Caribbean. Expecting an upgrade, or at least an upsell attempt, imagine my disappointment when the conversation was over and it turned out to be only a "bon voyage, enjoy your cruise" phone call. Has this happened to anyone else? It was a first for me. I hung up SMH, wondering what just happened. Link to comment Share on other sites More sharing options...
Rare Rogueperson Posted December 28, 2016 #25 Share Posted December 28, 2016 I got a call a few days before the last cruise in November, and I excitedly answered as I saw the caller ID announce it was Royal Caribbean. Expecting an upgrade, or at least an upsell attempt, imagine my disappointment when the conversation was over and it turned out to be only a "bon voyage, enjoy your cruise" phone call. Has this happened to anyone else? It was a first for me. I hung up SMH, wondering what just happened. I got one of those calls, but then again, I don't care to upgrade usually, so i wasn't too pressed. I always pick where i want to be carefully, and don't like to be moved, even at the cost of a "better" room. I usually book the highest interior category, but would not care too much to get a "better" room with a worse spot on the ship. My last cruise I upgraded from interior to balcony for only $46.00 on the Anthem. We almost didn't do it because we liked our spot. We ended up doing it because they offered us $100.00 additional OBC to do it, so in actuality, they were paying us to upgrade. Link to comment Share on other sites More sharing options...
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