maja651 Posted November 20, 2017 #951 Share Posted November 20, 2017 Concierge on escape is Adrian. He is amazing!! He is going to the bliss next year not sure who will be replacing him Adrian is BY FAR my absolute favorite concierge. LOVE HIM! Link to comment Share on other sites More sharing options...
maja651 Posted November 20, 2017 #952 Share Posted November 20, 2017 I love Bruno!He has always been friendly and helpful for us. Our worst experience EVER with a concierge was with Bruno, and we were in the Garden Villa! He was so bad we reported him to the hotel director and wrote several bad reviews. I even wrote him a hand written note telling him why were so unhappy with his services. That said, my friend recently cruised on the Epic and he was her concierge AGAIN, her first cruise after our terrible Bruno cruise. She said he was COMPLETELY different, and so much better this time. In her words, "he redeemed himself". So, I guess we had a bad week with him or maybe his style of concierge just didn't work well in the garden villa. Link to comment Share on other sites More sharing options...
maja651 Posted November 20, 2017 #953 Share Posted November 20, 2017 For those sailing the Pearl this winter out of Nola, Yahida will be the concierge beginning with the Dec. 5th sailing. Do you know if this person (woman?) be the concierge through March? Any reviews on her? Link to comment Share on other sites More sharing options...
bmwman Posted November 20, 2017 #954 Share Posted November 20, 2017 Adrian is BY FAR my absolute favorite concierge. LOVE HIM! Aham - Please do not forget David Contreras - he is in the same league in our eyes. But we agree Adrian is superb. Link to comment Share on other sites More sharing options...
maja651 Posted November 20, 2017 #955 Share Posted November 20, 2017 Aham - Please do not forget David Contreras - he is in the same league in our eyes. But we agree Adrian is superb. We have not met David. I am sure if you love Adrian, we would love David. :) Link to comment Share on other sites More sharing options...
Uniall Posted November 20, 2017 #956 Share Posted November 20, 2017 It is my understanding that one must cruise within every three years to maintain the "match status", otherwise will revert to "earned status". Sent from my iPhone using Forums You confirm my understanding of what I was told. One cruise every three years is a piece of cake. Link to comment Share on other sites More sharing options...
Uniall Posted November 20, 2017 #957 Share Posted November 20, 2017 Adrian is BY FAR my absolute favorite concierge. LOVE HIM! Aham - Please do not forget David Contreras - he is in the same league in our eyes. But we agree Adrian is superb. You are both correct. Both Adrian and David are among my top five NCL Concierges. Their delivery of service exceed ten on the "Hospitality Richter Scale." They differ only in style. Adrian exudes total competence and control. He listens, makes notes and viola: It is done. David exudes warmth and charm. He listens, smiles and says "My pleasure" and viola: It is done. Link to comment Share on other sites More sharing options...
maja651 Posted November 20, 2017 #958 Share Posted November 20, 2017 You are both correct. Both Adrian and David are among my top five NCL Concierges. Their delivery of service exceed ten on the "Hospitality Richter Scale." They differ only in style. Adrian exudes total competence and control. He listens, makes notes and viola: It is done. David exudes warmth and charm. He listens, smiles and says "My pleasure" and viola: It is done. OK, it is settled. I need to sail a ship where David is the concierge. Adrian is easy to find, as he always seems to be the concierge for all of the new ships. Where can we find David? Link to comment Share on other sites More sharing options...
Travel Junkie Judy Posted November 20, 2017 #959 Share Posted November 20, 2017 OK, it is settled. I need to sail a ship where David is the concierge. Adrian is easy to find, as he always seems to be the concierge for all of the new ships. Where can we find David? Yes, yes, yes! You must sail with David. I think he is on the Breakaway, but please don't quote me or be angry if I am mistaken. :);p Judy Link to comment Share on other sites More sharing options...
maja651 Posted November 20, 2017 #960 Share Posted November 20, 2017 yes, yes, yes! You must sail with david.I think he is on the breakaway, but please don't quote me or be angry if i am mistaken. :);p judy :) :) :) Link to comment Share on other sites More sharing options...
jpcdds6 Posted November 20, 2017 #961 Share Posted November 20, 2017 Do you know if this person (woman?) be the concierge through March? Any reviews on her? Not sure how long she will be on the Pearl. I’ll be Sailing in two weeks and will try to find out. Also, her name is Yahira. That was a typo. Link to comment Share on other sites More sharing options...
Rare www3traveler Posted November 20, 2017 #962 Share Posted November 20, 2017 Concierge David Contreras is the son of Beverage Manager Jose Contreras Link to comment Share on other sites More sharing options...
Uniall Posted November 20, 2017 #963 Share Posted November 20, 2017 Concierge David Contreras is the son of Beverage Manager Jose Contreras Papa Jose and I have a pact. We always tell son David he's the second best concierge in the fleet. We never tell him who's the best. Our theory is that keeps David on his toes ....:D:D:D John Link to comment Share on other sites More sharing options...
DMH15 Posted November 21, 2017 #964 Share Posted November 21, 2017 Papa Jose and I have a pact. We always tell son David he's the second best concierge in the fleet. We never tell him who's the best. Our theory is that keeps David on his toes ....:D:D:D John When I disembarked Epic in March David was embarking. Have heard good things. Maybe next time? I have never had a bad Concierge. But I have to admit my favorite so far is Hanno. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
casofilia Posted November 21, 2017 #965 Share Posted November 21, 2017 We have only been in a suite once and had Hanno; if others are better than him they must be marvelous. Link to comment Share on other sites More sharing options...
Uniall Posted November 21, 2017 #966 Share Posted November 21, 2017 When I disembarked Epic in March David was embarking. Have heard good things. Maybe next time? I have never had a bad Concierge. But I have to admit my favorite so far is Hanno. Sent from my iPhone using Forums I don't know Hanno. What ship is he on? Link to comment Share on other sites More sharing options...
casofilia Posted November 21, 2017 #967 Share Posted November 21, 2017 I don't know Hanno. What ship is he on? We had him on the Star from Rome to Singapore last year. Link to comment Share on other sites More sharing options...
DMH15 Posted November 21, 2017 #968 Share Posted November 21, 2017 I don't know Hanno. What ship is he on? Had him as our Concierge on the Jewel April 2015 Western Caribbean. He is a tall German fellow. Extremely charming, humble and a heck of a nice guy. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
mypleasure Posted November 21, 2017 #969 Share Posted November 21, 2017 Do you know if this person (woman?) be the concierge through March? Any reviews on her? I have sailed with Yahira as concierge on two occasions. I found her on both occasions to be absolutely fantastic. I would run not walk to be on any ship where she is. Link to comment Share on other sites More sharing options...
jpcdds6 Posted November 21, 2017 #970 Share Posted November 21, 2017 I have sailed with Yahira as concierge on two occasions. I found her on both occasions to be absolutely fantastic. I would run not walk to be on any ship where she is. That's great to hear. Thanks Link to comment Share on other sites More sharing options...
Uniall Posted November 21, 2017 #971 Share Posted November 21, 2017 There is an inherent difficulty comparing Concierges from the "old" NCL and the "new". The old NCL gave concierges (and HDs and FBs) much greater Latitude (pun intended) in extra perks and awards. Our all time #1 Concierge Supreme (unnamed) provided comp limo transfer (after Med cruise) from NCL to RCCL ship in Rome to return to U.S. which we booked by internet on board. He arranged by ship phone to have his friend, the RCCL concierge, meet us at the dock, escort us on board (by passing on shore check in) and sit us with the Captain for dinner. Today's NCL would not allow this. But, even if they did, I don't believe anyone would think of doing it because of a New cruise industry zeitgeist. Link to comment Share on other sites More sharing options...
maja651 Posted November 21, 2017 #972 Share Posted November 21, 2017 I have sailed with Yahira as concierge on two occasions. I found her on both occasions to be absolutely fantastic. I would run not walk to be on any ship where she is. Fabulous! Thanks for the feedback! Link to comment Share on other sites More sharing options...
mypleasure Posted November 21, 2017 #973 Share Posted November 21, 2017 Fabulous! Thanks for the feedback! I sailed with her earlier this year, tell her we love her to bits and hope we see her again. Link to comment Share on other sites More sharing options...
maja651 Posted November 21, 2017 #974 Share Posted November 21, 2017 I sailed with her earlier this year, tell her we love her to bits and hope we see her again. Will do! Link to comment Share on other sites More sharing options...
mypleasure Posted November 21, 2017 #975 Share Posted November 21, 2017 We have only been in a suite once and had Hanno; if others are better than him they must be marvelous. Hanno is in my top 5 for sure. Very efficient and very personable and helpful man. Link to comment Share on other sites More sharing options...
Recommended Posts